Press and hold the Volume down and Voice assistant button simultaneously for more than 10 seconds. The speaker will play a sound to confirm.

Press and hold the Phone and VOL + button simultaneously.
After 5 seconds, the unit powers Off, and is now reset.

Press and hold the 'Volume +' and 'Bluetooth' buttons simultaneously for > 2 seconds (> 5 seconds for the Onyx Studio 8), until the speaker powers off.
The Onyx Studio is now reset to factory settings.

Resetting the SOUNDSTICKS 4 to Factory Settings

1. The unit must be on
2. Press and hold Power and Bluetooth buttons for > 10 seconds
3. The unit is reset

On the bottom of your ADAPT+ there is a reset button. Hold it down for 5 seconds, until the round button LED lights up in white. The product is now reset and ready to be set up again.

Resetting the device

1. In any source mode, press and hold the power button and Source button for 5 seconds.
2. When the factory settings restore is complete, the soundbar automatically turns off and restarts.
3. You can now set it up via Google Home app again or connect any new Bluetooth devices.

1. Power on the Enchant 800 or Enchant 1300 Soundbar. 2. In any source mode, press the power and source button for 5 seconds. 3. The Enchant 800 or Enchant 1300 will power off automatically and turn on again. 4. Your device is now reset back to default Factory settings. 5. You can now redo the setup through the Google Home app or pair with a new smartphone or tablet.

What you need first

• A Harman/Kardon Enchant Soundbar (1300 or 800 model).

• Latest version of the Google Home app
• A mobile device or tablet with Android or iOS system.
• An internet connection.
• Dual-band router with 2.4GHz and 5GHz connection

Adding your Enchant soundbar to your Wi-Fi

1. Open the Google Home app

      

2. Click on "ADD" to connect your Enchant 800 or Enchant 1300 Soundbar to your Wi-Fi network.
3. Follow the instructions on screen and enjoy beautiful sound using Chromecast technology.

This article mostly pertains to car audio but can also be used when setting the crossover for a home theater system.

When setting up full-range speakers (2-way, 3-way, etc.), it is not necessary to use a HPF.  If a speaker’s frequency response is 40Hz-20kHz, this means that it naturally rolls off at 40Hz on the low end, and 20kHz on the high end.  So even if it is asked to reproduce 30Hz, it won’t, and all is good.

However, why make the speaker try to reproduce frequencies it can’t, or make the amp work any harder than it needs to.  For this reason, it is good practice to set your HPF at the lowest frequency listed in the speaker’s frequency response. So, if the speaker’s frequency response is 35Hz-20kHz you would set it to 35Hz.

Of course, there is no harm in setting it higher than 35Hz, if you’d like, or if you have a subwoofer handling the lower frequencies.  Another reason you might set it higher, if you have a car system with 4” speakers in the rear door, but 6x9’s in the front door.  You can let the 6x9’s handle all of the low frequencies while the 4” speakers take everything above 100Hz (for example), even though the speaker's frequency response may go down to 55Hz.

There are two other methods for setting the HPF on your speaker.
 

1. If your speaker plays fine without using the HPF:  Begin playing music and slowly turn up the HPF until you notice that the bass response is diminishing, then slightly turn it back until you get full response again.  This now guarantees that you have filtered out the bass that the speaker cannot reproduce without sacrificing any low frequency reproduction of the speaker.
2. If your speaker is popping or crackling on really deep bass notes:  This may be due to installation location, or simply pushing too much bass to the speaker.  In this case, turn up the HPF until the popping stops.  This is not something that is normally suggested, but if you have a full system up and running and are happy with the results except for some popping in particularly small speakers, adjusting the HPF up a little may help.

The Citation product with Airplay 2, use an iOS feature named Wireless Accessory Configuration (WAC), which is the easiest way to set up Wi-Fi for iPhone users. If you want to set up AirPlay with WAC and set up Google Assistant later, you can follow the below instructions.

1. Go into the Wi-Fi settings on the iPhone/iPad
2. Select the speaker you want to set up AirPlay under “SET UP NEW AIRPLAY SPEAKER...” on the lower part of the display.
3. Choose the Wi-Fi network you want to connect this speaker to, then press Next. This should normally be the same network your phone is connected to, which will appear as the default option.
4. The speaker will connect to the Wi-Fi network. Press Done to finish the setup.
5. After setup is successful. You can tap the Airplay symbol in Control Center or from your favorite audio streaming app to use AirPlay from your iPhone and iPad.

Note:

• If you don’t see the correct Wi-Fi network, make sure that the speaker is in range of the Wi-Fi router or access point.
• If your iPhone or iPad has never connected to this Wi-Fi network before, you will need to enter the Wi-Fi password at this time. Most users will not need to enter this password.
• If you cannot see your speaker under “SET UP NEW AIRPLAY SPEAKER...”, unplug and plug in power again to start it again.
• About streaming music from Apple TV, iTunes and Mac, you can visit https://support.apple.com/HT202809 for more information.

Download the Google Home app, available for iOS and Android versions. 1. Open the Google Home app. 2. Plug in power for your Enchant 800 or Enchant 1300 Soundbar. 3. Enable Bluetooth. 3.1. Enable Location service on your phone and permit Google Home app to view your location (Android only). 4. Click setup device in your Google Home app. 5. Follow the instructions provided in the app, and enjoy Chromecast streaming for your Enchant soundbar!

Troubleshooting on a Wi-Fi Network:

1. Unplug your router, then plug it back in.
2. Give the router a minute or two to start up again.
3. Make sure your phone, tablet, or computer has reconnected to the correct Wi-Fi network before checking the SmartThings app again, making sure not to connect to a guest network, as this can prevent your devices from connecting to your speaker.
4. Use the router’s default “WPA2” security setting. Do no use “WEP” security setting on the router as this is not supported to connect your speaker with the internet.

Troubleshooting with ethernet:

1. Check the ethernet cable to make sure that the ethernet cable is firmly plugged in to both the router and your speaker.
2. If possible, try connecting the ethernet cable to a different port on the router.
3. You can also try using a different ethernet cable to make sure that the cable is not faulty.

This video shows how to use a smart speaker that has Google Assistant built-in.
Our LINK series have Google Assistant built-in therefore you can practice your voice commands together with Harman/Kardon Citation or JBL LINK products

Before you start

• Remove any interference that might be blocking the Soundbar side-firing speakers.
• Any ambient noise or sounds that could disrupt the calibration needs to be out of the room.
• In case you are moving the Enchant Soundbar you will need to calibrate the sound again.
• If something went wrong, you can always delete the calibration settings by resetting the system.
  • Press and hold button and  button down for 5 seconds.
  • This will delete all settings, including the Wi-Fi connection.

How to use the MultiBeam feature

1. Press and hold the CALIBRATION button for 3 seconds.
   1. On the Enchant display a timer will start counting down from 3 to 0 (Once hitting 0 the Calibration will begin).

2. The calibration takes around 60 seconds before it is complete. While calibrating you will hear some noises coming from the speaker.
3. When finished the display on the Enchant Soundbar will say "DONE"

 

When all 5 battery level indicator led's are illuminated solid white.

The power on/off symbol/button will flash white consistently. The LED switches to OFF when charging is complete.

The power on/off symbol/button will flash red consistently.

We do not recommend using WEP encryption method, as this can leave your Wi-Fi vulnerable to outside threats. Our OMNI+ does not support this encryption type, we are supporting WPA and up.

Make sure you disable AP/Client isolation on your Access Point / Extender and that Multicast forwarding is not disabled between the W-Fi networks. However, we cannot guarantee than streaming will work flawless as Extender networks are tricky and can cause many issues. Always use a 5GHz Wi-Fi network extender for best results.

1. Disconnect/unplug the product from the network cable. If dealing with a smartphone, forget the wi-fi on the phone. 2. Shut the router completely OFF. (do not reboot, you must turn it completely off) 3. Boot the router up and let it complete it's connection with everything, usually a few minutes. 4. Shut the router completely OFF, again. This is REALLY important. Before turning it off a second time, the router still has the product in it and is looking to connect to it. Shutting it off a second time allows the router to go through a complete power cycle without ever seeing the product, so it will remove it from its system. 5. Boot the router up, again, and let it complete it's connection with everything. 6. Now plug-in/turn on the product. The router should find the product and all should work. 7. If dealing with a smartphone, search for the wi-fi and reconnect to it. All should work after this.

Our ESQUIRE2 support A2DP Audio codec, which you will need for your MAC to be able to play to our ESQUIRE2.

The upgrade via HID tool will only update the Bluetooth module inside of the BDS device. There are two ways of upgrading your system. 1: Upgrading Bluetooth via HID Tool. 2: Upgrade BDS firmware via the built-in software center. The built-in software center will not upgrade your Bluetooth module.

If you require technical assistance, please contact NAVDY customer support at https://www.navdy.com/ Scroll down to the bottom of the website and select "Support" This navigates to the NAVDY HELP CENTER, where you can access FAQs, video tutorial, and live chat service.

1. Make sure all wall and power outlet switches are on, and that all switches for your speaker system are on. Switch mains power to the system on/off by pressing the bass speaker volume button located on the back of the subwoofer. This button acts as power button when pushed in. 2. Ensure that the input jack is pushed all the way into the output socket on the source device. Check all the connections and secure them. 3. Your volume settings are too low or muted. Increase your volume by pressing the + key located on the right satellite. You can also check volume from your source device. If you are using a computer, check the volume control located in the taskbar, as well as the volume control in the media player or browser. This will mean a total of three volume controls in your computer alone. 4. To mute and unmute the speakers, touch the shining + and - controls on the right-hand "stick" at the same time. Only a slight touch is needed, since these are purely electronic touchpads.

Unless the two remote controls are identical, you can only assign one remote control at a time to the SB16.

To use Chromecast, you must continue the setup in the Google Home app first.
Configuring the speaker only with Apple WAC will not enable the Chromecast feature.
For this to happen, you must sign-in with your Google account.

You can quickly try out the Chromecast feature, and if you do not like it, reset your Citation or LINK speaker, and redo the configuration part on your Apple device.

Please try turning Bluetooth off on your phone and trying again, and make sure Location services are enabled for the Google Home app. If this does not work, certain phones are not compatible with the Google Home setup process, including the Vivo X21A, Vivo NEX S, and Vivo X9. Please use a different device for setup.

Use the Google Voice Assistant button on your Citation soundbar remote control when using these inputs HDMI, AUX or Optical. When you press this button, the current volume level will temporarily decrease and the Google Voice Assistant will begin listening for your command. The reason you need to use the remote control is that Google Assistant does not support Multi-channel audio from your source device (TV, BlueRay Player or TV-BOX) and therefore the mic is automatically muted unless the Google Voice Assistant button is pressed. Google Voice Assistant is always listening when streaming music over Wi-Fi or Bluetooth.

The built-in YouTube app is able to stream up to 1080P content. Video with higher resolution is not available.

We designed the USB folder data to show the latest modified folder and it is a design preference. It is not possible to change this setting.

No, if a software update is required, then it would need to be send in for service. Please contact our helpdesk for further help.

If you are having problems playing music after setting up a new speaker (no matter what connection is used, Ethernet, Wi-Fi), please restart the Harman Kardon Controller app after the speaker setup is complete.

Some third-party apps do not support volume changing when your smart device is in lock screen mode.

If you are experience this message, please power cycle the Wi-Fi router and speaker(s). Disconnect the devices' power cable for 10 seconds and then reconnect them. Once the router and speaker(s) completely boots up, please try to setup again.

Try reset the ESQUIRE2 speaker. Press and hold Volume + & phone button at the same time. When the unit is reset, it will power off, and turn on the unit again, and it is reset. Go into your Bluetooth device list and delete the ESQUIRE2 from your list. Now Bluetooth pair with it again. If the unit still do not work as intended, please contact our helpdesk.

This feature is not yet implemented in our Harman Kardon Allure or Allure portable speaker. Future updates might include this option, so we advise keeping an eye on the release notes in the HK Alexa Setup app about possible future firmware updates.

There may be more than one reasons for this problem, but one detail is important: if establishing the connection manually, do not advance the cursor after having written all characters in your password with the up and down arrows. If you jump to the next empty position after the last character, this will be interpreted as an added character in itself, and the password will be wrong.

The Harman Kardon Aura Studio 2 only supports Bluetooth. The HK Controller app only works with Harman Kardon products that have WiFi connectivity.

It is important to use the correct HDMI connection on the BDS, marked with ARC. Also, the proper input must be selected with the AUX input selector button, which scrolls between the six AUX inputs. It always selects the AUX input that you used last, so once you have used the AUX ARC input, the BDS unit remembers it until you select another AUX input. Of course you have to have a TV which actually supports ARC.

Unfortunately, some Huawei phones are not able to stream music from the HK Controller app to 1st generation Omni speakers. However, the new Omni 10+, 20+, and 50+ have fixed this issue, and you will be able to stream music to them using your Huawei phone.

Make sure your source device and AURA are on the same network. Then make sure your router is set to support older Wi-Fi protocols, such as b/g where the AURA is operating. Some routers have a function to disable older protocols and only use newer ones.

It is not possible to setup a speaker to a hidden SSID Wi-Fi network. Please make it visible to install your OMNI+ speakers.

It is not possible to use the speaker while installing it to your WiFi network. Once you have successfully connected to the WiFi network, you can use Bluetooth and AUX again.

Your device has entered full standby-mode, which means it shuts down all activity to have the lowest power consumption. This is a requirement for any product in Europe in order to reduce power consumption for devices in your home. To use the HK Remote app again, simply switch ON your device with the original remote control or the front panel on/off button.

AURA is DLNA compatible, which means that if you have a device capable of streaming DLNA content (AUDIO only), then it will be visible for these devices. If you do not see AURA on your network, please make sure you have connected it to the Wi-Fi and followed the procedure, as it requires to be connected via Wi-Fi.

Spotify Connect needs to be connected to your Home network for it to work. Also it requires that you are a paid subscriber to Spotify Premium to open use of the Connect feature.

Yes. This product has power/battery save features. If no audio signal is detected it will suspend and then turn off.

Yes. This product has power/battery save features. If no audio is detected the speaker will suspend and then turn off.

Yes, you will need to connect an Adapt to stream music to the Aura.

Yes, you will need to connect an Adapt to stream music to the BDS x80, or older BDS models.

Yes, you will need to connect an Adapt to stream music to the JBL Authentics products.

This is correct. You can put the BDS x75 and x77 into Standby Mode by pressing and holding the ON/OFF Button, and this is not mentioned in the owner's manual. This stops the cooling fan, among other things.

This is correct. You can put the BDS x75 and x77 into Standby Mode by pressing and holding the ON/OFF Button, and this is not mentioned in the owner's manual. This stops the cooling fan, among other things.

If any of the items we deliver are damaged or incorrect, we will refund the delivery charge. If you change your mind about wanting to keep them, you may return them at no charge, but we will not refund the original delivery charge.

Our BDS device do not support 5 GHz networks. You must connect it to a 2.4 GHz network (b, g or N networks).

No, sorry it is not possible to do so, as it requires some additional hardware changes, which the old BDS systems do not have.

This is because a 4K TV will force the BDS into 4K resolution (upsampling), because this gives the best picture quality, being the highest resolution possible. However, there is no such thing as a 3D 4K movie. All 3D discs are full HD (1080p), but cannot be reproduced in 4K, because 4K resolution cannot be combined with 3D. The solution is to enter the setup menu of the BDS, selecting normal full HD resolution in the picture settings menu. Now 3D movies will be shown correctly on the 4K TV.

This is because a 4K TV will force the BDS into 4K resolution (upsampling), because this gives the best picture quality, being the highest resolution possible. However, there is no such thing as a 3D 4K movie. All 3D discs are full HD (1080p), but cannot be reproduced in 4K, because 4K resolution cannot be combined with 3D. The solution is to enter the setup menu of the BDS, selecting normal full HD resolution in the picture settings menu. Now 3D movies will be shown correctly on the 4K TV.

Please make sure that your smart-device that is using the HK Controller app and OMNI speaker(s), are connected to the same band (2.4G or 5G) when using a Dual-band router.

To use DLNA properly, you will need to share your folders from your server or PC, before our BDS system can detect your content.