How To
How To
502 results
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If I have a JBL Authentics L8 or L16 that is connected to Wi-Fi, do I need an Adapt to stream to it?Yes, you will need to connect an Adapt to stream music to the JBL Authentics products.Was this helpful? Thank you for your feedback!
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This is correct. You can put the BDS x75 and x77 into Standby Mode by pressing and holding the ON/OFF Button, and this is not mentioned in the owner's manual. This stops the cooling fan, among other things.Was this helpful? Thank you for your feedback!
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This is correct. You can put the BDS x75 and x77 into Standby Mode by pressing and holding the ON/OFF Button, and this is not mentioned in the owner's manual. This stops the cooling fan, among other things.Was this helpful? Thank you for your feedback!
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If any of the items we deliver are damaged or incorrect, we will refund the delivery charge. If you change your mind about wanting to keep them, you may return them at no charge, but we will not refund the original delivery charge.Was this helpful? Thank you for your feedback!
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Our BDS device do not support 5 GHz networks. You must connect it to a 2.4 GHz network (b, g or N networks).Was this helpful? Thank you for your feedback!
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No, sorry it is not possible to do so, as it requires some additional hardware changes, which the old BDS systems do not have.Was this helpful? Thank you for your feedback!
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This is because a 4K TV will force the BDS into 4K resolution (upsampling), because this gives the best picture quality, being the highest resolution possible. However, there is no such thing as a 3D 4K movie. All 3D discs are full HD (1080p), but cannot be reproduced in 4K, because 4K resolution cannot be combined with 3D. The solution is to enter the setup menu of the BDS, selecting normal full HD resolution in the picture settings menu. Now 3D movies will be shown correctly on the 4K TV.Was this helpful? Thank you for your feedback!
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This is because a 4K TV will force the BDS into 4K resolution (upsampling), because this gives the best picture quality, being the highest resolution possible. However, there is no such thing as a 3D 4K movie. All 3D discs are full HD (1080p), but cannot be reproduced in 4K, because 4K resolution cannot be combined with 3D. The solution is to enter the setup menu of the BDS, selecting normal full HD resolution in the picture settings menu. Now 3D movies will be shown correctly on the 4K TV.Was this helpful? Thank you for your feedback!
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Please make sure that your smart-device that is using the HK Controller app and OMNI speaker(s), are connected to the same band (2.4G or 5G) when using a Dual-band router.Was this helpful? Thank you for your feedback!
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To use DLNA properly, you will need to share your folders from your server or PC, before our BDS system can detect your content.Was this helpful? Thank you for your feedback!
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Make sure that both speakers are using the same network technology, either Ethernet or WiFi. Mixing them will increase music loading time.Was this helpful? Thank you for your feedback!
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DVD and Blu-ray Disc copy protection only allows analog video output up to 576p resolution when playing DVDs and Blu-ray Discs. To view video at higher resolutions use the AVR’s HDMI inputs and HDMI output instead of its component video inputs and output.Was this helpful? Thank you for your feedback!
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Use the Google Voice Assistant button on your Citation Bar remote control when using these inputs. When you press this button, the current volume level will temporarily decrease and the Google Voice Assistant will begin listening for your command. If you wish to use Google Voice Assistant with the wake-up word when steaming music over Wi-Fi or Bluetooth in a 5.1 surround sound system, turn off the Surround setting on the Citation Bar touch screen.Was this helpful? Thank you for your feedback!
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The correct button is the POP-UP button, located in the upper left corner of the upper big, square button. This will work as return button.Was this helpful? Thank you for your feedback!
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The correct button is the POP-UP button, located in the upper left corner of the upper big, square button. This will work as return button.Was this helpful? Thank you for your feedback!
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This is sometimes a problem with wired connections to computers or NAS drives. There is no way to change this, unfortunately.Was this helpful? Thank you for your feedback!
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To use the Onyx Studio 2 with a PC or MAC, please make sure that you have the correct Bluetooth driver, that supports A2DP Audio Codec.Was this helpful? Thank you for your feedback!
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Typically when we are talking about projectors, they are normally installed in a place where the HDMI cable is too long, and the signal has a hard time reaching the AVR. It is also possible that the projector is not compatible with the AVR. To be sure it works with the AVR, please move projector closer and use a short HDMI cable. We recommend a cable that is 3 meters in length or less. If the projector works with the shorter cable, and you have no choice but to use a longer cable, you will need an HDMI repeater/amplifier/eq/booster (name varies depending on the manufacturer), to boost the signal so that it can make it all the way from the AVR to the projector.Was this helpful? Thank you for your feedback!
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Close and restart the Google Home app, or restart your phone. Start the Google Home app again, and the speaker should now appear.
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The Harman AVR App controls your receiver through your smartphone, which communicates via your wireless home network. Please make sure that your AVR is properly connected to your network router, with cable for the smaller models. If you have no wireless home network, you cannot use the app.Was this helpful? Thank you for your feedback!
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I have downloaded the HK Remote app and connected to my AURA Studio, but i do not see it in the app?AURA Studio is not supported via our app, and that means you cannot change any settings on it.Was this helpful? Thank you for your feedback!
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Please make sure that your BDS is connected to the home network router also used by your smartphone.Was this helpful? Thank you for your feedback!
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Please place your AVR in full Standby by holding the Power Button for at least three seconds. Now, when you switch it ON again, the problem should have disappeared. Please note that Sleep Mode is not sufficient, you must use full Standby.Was this helpful? Thank you for your feedback!
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Please make sure that if you use 5GHz or 2.4GHz Wi-Fi, all your speakers are connected to either 2.4GHz or all are connected to 5GHz Wi-Fi to have the best performance.Was this helpful? Thank you for your feedback!
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The first 105 files are registered right away. If you know that you have more files in the DLNA system, wait for close to a minute, while the BDS -75 / -77 registers the additional files. After a short while, it will begin counting until all files are registered, or until the maximum of 2000 files is reached.Was this helpful? Thank you for your feedback!
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No, the Bluetooth name is fixed and not changeable. If you have multiple ESQUIRE2 in your Bluetooth list, and when activating one of them, it should be the "first" on your Bluetooth list.Was this helpful? Thank you for your feedback!
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The ALLURE PORTABLE is not constantly looking for a wi-fi system. When you turn the unit on, it finds the wi-fi, connects, and begins working. When you move into another section with a different router, the ALLURE PORTABLE will no longer be connected. You will have to turn the ALLURE PORTABLE off and then back on again, so that it can find it's new wi-fi router.Was this helpful? Thank you for your feedback!
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Please note that the AUX source supports a variety of input connections. By pressing the AUX button on the remote several times, the input toggles between the different audio inputs. Please press the remote control AUX button repeatedly, until the front display shows the correct input source. This should set the AUX input correctly, and you should have audio back in your speakers, to let you enjoy your Harman Kardon system.Was this helpful? Thank you for your feedback!
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Make sure your WiFi extender's name is not the same as that of your main WiFi network. Please use 5 GHz WiFi extenders only for best performance.Was this helpful? Thank you for your feedback!
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If you have updated the unit from a USB stick, performed a reset procedure and removed power from the unit completely for at least 10 seconds, and the BDS still does not work, please repeat the update process. You may want to re-download the update file as well. This should solve the issue, and we are sorry for this inconvenience.Was this helpful? Thank you for your feedback!
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