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Setup instructions for Android
1. Power on your Harman Kardon Citation speaker.
2. Verify that you are connected to the right Wi-Fi network on your smartphone.
3. Enable Bluetooth
4. Enable Location services
5. Open your Google Home app
  1. Make sure you have permitted the Google Home app to view your location.
6. First option Tap Add Set up device Set up new devices in your home
7. Second option Tap X device found Select Home location
8. Follow the instruction on screen to add your new Harman Kardon Citation speaker.
Still not sure how to connect, then watch this video below:
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Setup instructions for Apple iOS devices
1. Power on your Harman Kardon Citation speaker.
2. Verify that you are connected to the right Wi-Fi network on your smartphone.
3. Open your Google Home app .
4. Enable Bluetooth
5. First option Tap Add Set up device Set up new devices in your home
6. Second option Tap X device found Select Home location
7. Follow the instruction on screen to add your new Harman Kardon Citation speaker.
Still not sure how to connect, then watch this video below:
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Shipping Policy

Shipping & Delivery Information

We offer FREE ground shipping every day and FREE 2nd Air on orders including portable speaker. We also have holiday shipping options to make sure your items arrive when you need them. To learn more, please click on this link:

https://www.harmankardon.com/shipping.html

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Should I activate Spotify Connect in my AURA?

No, connect your AURA to your home network (see QSG) once your AURA is connected and your device is on the same network. Simply open Spotify Premium, and a small speaker icon will be visible inside the app.

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SmartThings app: "Enter code" pop-up on the "Register Your Device" screen when setting up Amazon Alexa

Due to Amazon Alexa's registration security, when you try to set up Amazon Alexa in the SmartThings app, it will automatically generate a "Enter code" pop-up on the "Register Your Device" screen. You can ignore this and just press "Continue" to proceed. You do not need to enter a code.

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SmartThings App: Airplay not working
If you cannot stream music via AirPlay on your AirPlay compatible device, proceed with the following steps:
1. Open the SmartThings app
2. Go to device's page in SmartThings app.
3. Select "Third Party Services".
4. Select "AirPlay".
5. Select "Reset AirPlay".
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Sometimes, if I remove the USB stick while playing from it, the BDS freezes.

Never remove a USB stick while the BDS is playing files from it. If the system freezes, switch the BDS unit OFF and then ON with the switch on the back panel to reset.

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Sometimes my Chromecast enabled streaming app cannot see my Citation speaker. What should I do?

"In certain network conditions, your speaker may not be visible from your streaming app. You can still use voice control to start & control playback. If you wish to use your phone app to control playback, please power cycle your Citation speaker and your phone."

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Sometimes when I watch HD or 3D material, I can see white specks or "snow" on the screen. What can I do to avoid this?

Try another HDMI cable, and make sure that it is a high-speed version. This solution usually solves the problem, which is caused by insufficient cable bandwith.

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Speaker not found during the setup
If your SmartThings compatible speaker is not found during the setup process, try the following steps:
1. Ensure that your phone/tablet with the SmartThings app is less than 10m/33ft from the speaker during initial set-up.
2. Make sure your speaker is plugged into power and the LED display lights up.
  1. If the LED display is not turning on, reset the product to its factory settings.
  2. Once reset, try setting the speaker up again.
3. Power cycle your speaker. Restarting your speaker will often help resolve the issue with products not showing up during the setup.
4. Unplug the power cord.
5. Wait for about 10 seconds.
6. Reconnect the power cord and make sure that the speaker is powering up.
7. Temporarily relocate your product by moving the speaker closer to your router.
  1. If your speaker is able to connect in this new location, the original location may be too far from the router to maintain a stable connection.
8. Use a different mobile device.
9. If the error persists, try using a different device that has the SmartThings app installed and is connected to your speaker.
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Speakerphone Information

This product features an echo-cancelling speaker phone for calls and meetings.

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Supported USB Formats

This device supports both FAT16 and FAT32 USB formats.

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