How To

How To

442 results
  • The built-in YouTube app is able to stream up to 1080P content. Video with higher resolution is not available.
  • Use the Google Voice Assistant button on your Citation soundbar remote control when using these inputs HDMI, AUX or Optical. When you press this button, the current volume level will temporarily decrease and the Google Voice Assistant will begin listening for your command. The reason you need to use the remote control is that Google Assistant does not support Multi-channel audio from your source device (TV, BlueRay Player or TV-BOX) and therefore the mic is automatically muted unless the Google Voice Assistant button is pressed. Google Voice Assistant is always listening when streaming music over Wi-Fi or Bluetooth.
  • Please try turning Bluetooth off on your phone and trying again, and make sure Location services are enabled for the Google Home app. If this does not work, certain phones are not compatible with the Google Home setup process, including the Vivo X21A, Vivo NEX S, and Vivo X9. Please use a different device for setup.
  • To use Chromecast, you must continue the setup in the Google Home app first.
    Configuring the speaker only with Apple WAC will not enable the Chromecast feature.
    For this to happen, you must sign-in with your Google account.

    You can quickly try out the Chromecast feature, and if you do not like it, reset your Citation or LINK speaker, and redo the configuration part on your Apple device.
  • Unless the two remote controls are identical, you can only assign one remote control at a time to the SB16.
  • The upgrade via HID tool will only update the Bluetooth module inside of the BDS device. There are two ways of upgrading your system. 1: Upgrading Bluetooth via HID Tool. 2: Upgrade BDS firmware via the built-in software center. The built-in software center will not upgrade your Bluetooth module.
  • Our ESQUIRE2 support A2DP Audio codec, which you will need for your MAC to be able to play to our ESQUIRE2.
  • Make sure you disable AP/Client isolation on your Access Point / Extender and that Multicast forwarding is not disabled between the W-Fi networks. However, we cannot guarantee than streaming will work flawless as Extender networks are tricky and can cause many issues. Always use a 5GHz Wi-Fi network extender for best results.
  • We do not recommend using WEP encryption method, as this can leave your Wi-Fi vulnerable to outside threats. Our OMNI+ does not support this encryption type, we are supporting WPA and up.
  • The power on/off symbol/button will flash white consistently. The LED switches to OFF when charging is complete.
  • Before you start

    • Remove any interference that might be blocking the Soundbar side-firing speakers.
    • Any ambient noise or sounds that could disrupt the calibration needs to be out of the room.
    • In case you are moving the Enchant Soundbar you will need to calibrate the sound again.
    • If something went wrong, you can always delete the calibration settings by resetting the system.
      • Press and hold Power - button and  Soruce button down for 5 seconds.
      • This will delete all settings, including the Wi-Fi connection.


    How to use the MultiBeam feature

    1. Press and hold the CALIBRATION iconbutton for 3 seconds.
      1. On the Enchant display a timer will start counting down from 3 to 0 (Once hitting 0 the Calibration will begin).
    Remote icon
    1. The calibration takes around 60 seconds before it is complete. While calibrating you will hear some noises coming from the speaker.
    2. When finished the display on the Enchant Soundbar will say "DONE"

     
  • This video shows how to use a smart speaker that has Google Assistant built-in.
    Our LINK series have Google Assistant built-in therefore you can practice your voice commands together with Harman/Kardon Citation or JBL LINK products

  • Download the Google Home app, available for iOS and Android versions. 1. Open the Google Home app. 2. Plug in power for your Enchant 800 or Enchant 1300 Soundbar. 3. Enable Bluetooth. 3.1. Enable Location service on your phone and permit Google Home app to view your location (Android only). 4. Click setup device in your Google Home app. 5. Follow the instructions provided in the app, and enjoy Chromecast streaming for your Enchant soundbar!
  • The Citation product with Airplay 2, use an iOS feature named Wireless Accessory Configuration (WAC), which is the easiest way to set up Wi-Fi for iPhone users. If you want to set up AirPlay with WAC and set up Google Assistant later, you can follow the below instructions.
    1. Go into the Wi-Fi settings on the iPhone/iPad
    2. Select the speaker you want to set up AirPlay under “SET UP NEW AIRPLAY SPEAKER...” on the lower part of the display.
    3. Choose the Wi-Fi network you want to connect this speaker to, then press Next. This should normally be the same network your phone is connected to, which will appear as the default option.
    4. The speaker will connect to the Wi-Fi network. Press Done to finish the setup.
    5. After setup is successful. You can tap the Airplay symbol in Control Center or from your favorite audio streaming app to use AirPlay from your iPhone and iPad.
    Note:
    • If you don’t see the correct Wi-Fi network, make sure that the speaker is in range of the Wi-Fi router or access point.
    • If your iPhone or iPad has never connected to this Wi-Fi network before, you will need to enter the Wi-Fi password at this time. Most users will not need to enter this password.
    • If you cannot see your speaker under “SET UP NEW AIRPLAY SPEAKER...”, unplug and plug in power again to start it again.
    • About streaming music from Apple TV, iTunes and Mac, you can visit https://support.apple.com/HT202809 for more information.
  • What you need first

    • A Harman/Kardon Enchant Soundbar (1300 or 800 model).
    enchant
    • Latest version of the Google Home appGoogle Home app
    • A mobile device or tablet with Android or iOS system.
    • An internet connection.
    • Dual-band router with 2.4GHz and 5GHz connection

    Adding your Enchant soundbar to your Wi-Fi

    1. Open the Google Home appGoogle Home app
           Google home
    1. Click on "ADD" to connect your Enchant 800 or Enchant 1300 Soundbar to your Wi-Fi network.
    2. Follow the instructions on screen and enjoy beautiful sound using Chromecast technology.


    Setup your enchant
  • Setting an alarm

    • Press alarm button once - the screen displays "ADD"
    • Press Snooze button
    • Set alarm time hours (use up/down arrow buttons)
    • Press Snooze button
    • Set alarm time minutes (use up/down arrow buttons)
    • Set alarm repeat mode: ONCE, WEEKDAYS, WEEKENDS or EVERYDAY (use up/down arrow buttons)
    • Press Snooze button - the screen displays "DONE"
    • Alarm is now set

    Deleting an alarm

    • Press alarm button repeatedly until the desired alarm is shown
    • Press Snooze button - display shoes "Deleted"
  • 1. Power on the Enchant 800 or Enchant 1300 Soundbar. 2. In any source mode, press the power and source button for 5 seconds. 3. The Enchant 800 or Enchant 1300 will power off automatically and turn on again. 4. Your device is now reset back to default Factory settings. 5. You can now redo the setup through the Google Home app or pair with a new smartphone or tablet.
  • Resetting the device

    top panel
    1. In any source mode, press and hold the power button power and Source button source for 5 seconds.
    2. When the factory settings restore is complete, the soundbar automatically turns off and restarts.
    3. You can now set it up via Google Home app Google Home app again or connect any new Bluetooth devices.
  • On the bottom of your ADAPT+ there is a reset button. Hold it down for 5 seconds, until the round button LED lights up in white. The product is now reset and ready to be set up again.
  • Resetting the SOUNDSTICKS 4 to Factory Settings

    1. The unit must be on
    2. Press and hold Power and Bluetooth buttons for > 10 seconds
    3. The unit is reset
  • Press and hold the 'Volume +' and 'Bluetooth' buttons simultaneously for > 2 seconds (> 5 seconds for the Onyx Studio 8, 9 & Aura Studio 4), until the speaker powers off.
    The product is now reset to factory settings.
  • Press and hold the Phone and VOL + button simultaneously.
    After 5 seconds, the unit powers Off, and is now reset.
  • Press and hold the Volume down and Voice assistant button simultaneously for more than 10 seconds. The speaker will play a sound to confirm.
  • Press and hold the Bluetooth & Volume+ buttons for > 5 seconds.

  • Perform a factory reset on the Citation Tower speakers by pressing and holding the reset button on the back panel for 5 seconds. After the reset you can now select "Music" to set up the Tower speakers to your WiFi network.
  • Daily Care instructions for Citation speakers fabric (wool) Daily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years. Never use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself! Many types of stain can be removed using warm water with a microfiber cloth (not too wet). Stain removal guide If you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains. Here is how to do it. First, soak up the liquid with an absorbent napkin or Microfiber cloth. For dried stains use a spoon to roughen the surface. To avoid the stain spreading further start from the edge of the stain working towards the middle. WARNING! Be careful when using solvents, because these could dissolve the upholstery material beneath. Regular and normal cleaning Vacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth. When using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric). General information These tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device. In all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker. HARMAN do not have any recommended companies or partners to redirect any customers too. For furter information we advise visiting the fabric company called KVADRAT by clicking on these links below: https://kvadrat.dk/care-and-maintenance/upholsteries https://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf There are a lot of information about the fabric we are using and you can contact them for further information.
  • Daily Care instructions for Citation speakers fabric (wool)

    Daily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years.
    Never use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself!

    Many types of stain can be removed using warm water with a microfiber cloth (not too wet).

    Stain removal guide

    If you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains.
    Here is how to do it.

    1. First, soak up the liquid with an absorbent napkin or Microfiber cloth.
    2. For dried stains use a spoon to roughen the surface.
      1. To avoid the stain spreading further start from the edge of the stain working towards the middle.
    3. WARNING!
      1. Be careful when using solvents, because these could dissolve the upholstery material beneath.

    Regular and normal cleaning

    Vacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth.
    When using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric).
     


    General information

    These tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device.
    In all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker.
    HARMAN do not have any recommended companies or partners to redirect any customers too.

    For furter information we advise visiting the fabric company called KVADRAT by clicking on these links below:

    https://kvadrat.dk/care-and-maintenance/upholsteries
    https://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf

    There are a lot of information about the fabric we are using and you can contact them for further information.

  • This video shows how to play music and much more with your Google Assistant. You can practice all of your voice commands on your Harman/Kardon Citation or JBL LINK products.


  • Before starting, remove any interference that might be blocking the Soundbar side-firing speakers. Any ambient noise or sounds that could disrupt the calibration needs to be out of the room. After completing the initial setup in Google Home app, select the Settings screen on the touch display of the product. Select "Speaker Setup", and then "Calibration". Follow the directions in the display to perform the calibration. A series of tone sweeps/chirps will play in all directions, and the calibration process will finish within approx. 30-40 seconds. Calibration is done! In case you are moving the soundbar you will need to calibrate the sound again.
  • 1. Power on your Enchant 800 or Enchant 1300 Soundbar. 2. There are two ways to enter Bluetooth pairing mode on your Enchant soundbar. 2.1. Press the dedicated source button on top of your Enchant soundbar source 2.2. Press the source button until you see "Bluetooth" in the front of the Enchant display. 3. The second option is to use the Remote control included with your Enchant soundbar. 4. Press the "BT" button on your Remote control. 5. The display will show "Bluetooth pairing". 6. Go to your Bluetooth settings menu on your mobile device. 7. Enable Bluetooth and connect to your Enchant 800 or Enchant 1300 Soundbar.
  • How to pair an Enchant Subwoofer with your Enchant bar

    1. Go to the back of your Enchant soundbar (800 or 1300)
    2. Press the "Subwoofer pairing" button for 2 seconds.
    Subwoofer bar
    1. In front of your Enchant display, it will say "Subwoofer pairing"
    2. Go to the back of your Enchant subwoofer.
    3. Press the "Subwoofer pairing" button.
    SUB - pair
    1. The small LED indicator will start to flash rapidly and when the connection is successful, it will be a steady light.

    You now have more bass performance and can enjoy deeper richer sound!
  •  We strongly recommend that you use the original packaging with the existing shock-absorbing packaging material.


    Don’t have the original packaging?

    Please follow these important guidelines to ensure that you pack the device safely and avoid shipping damage.
     

    • Never use bubble-wrap only.
    • Choose a sturdy cardboard box that permits at least 10cm of packaging materials between the device and the walls of the box. Putting the device into a cardboard box without proper shock-absorbing packaging materials will result in damage to the device.
       Air-bubble isolation and foam beans is advisable only for very light-weight items.
    • Use packaging materials that cannot move around, and cannot be damaged by the device moving around and being shaken about.
    For all larger items such as sound bars, subwoofers and PartyBoxes

    In addition to above instructions:
    • Use either panels of foam rubber or strong cardboard plates, or other sturdy materials that keep the device completely still inside the box, even if the box is shaken with considerable force.
    • Keep in mind to still have 10cm or more of packing materials between device and box walls.
    This way, your device should reach its destination undamaged.
     
  • Mute

    1. Touch the microphone icon on the screen to mute the Google Voice assistant microphone.
      1. NOTE: Google Assistant will not work when the microphone is muted.
    2. Touch and press it again to unmute the microphone.
    3. You can now give it any voice commands that you would like.
  • If you have two of the same model Google Assistant speakers, you can create a stereo speaker system.

    How to create a stereo pair...

    1. Open the Google Home appUser-added image
    2. Find the speaker you want to setup in stereo pair
    3. Find the speaker/room User-added image
    4. Tap on Settings User-added image
    5. Go to Sound Settings
    6. Find the Speaker pair
    7. You are now entering the setup page pair Tap User-added image
    8. Find your speaker under the Pair with list and tap.
    9. Move the speaker to be Left or Right side and press User-added image
      1. You can tap on Play sound to identify which speaker it is.
    10. Find a name for your Stereo pair User-added image
    11. It takes a minute to complete the setup.
    12. When the configuration is done it will say Ready READY
    13. Press Done
    You have now completed the setup and created a Stereo pair sound experience.

    NOTE 1:  This is only possible with two of the same speakers.  If they are not identical (Example: Citation 100 & Citation One), setting up a stereo pair will not be an option.

    NOTE 2: It is only possible to use Chromecast and Bluetooth in stereo, Airplay will be mono (and should be grouped in iOS Airplay menu.

     
    1. In our latest update for Citation, we added a couple of new features.
      We are going to talk about our new programmable preset feature.

      With this feature, you can add a voice command such as "Turn off the lights in the Bedroom" or "Play my playlist Rock road classic" without using your voice.
      Once you have recorded the action, you will see an icon on your Citation display. Tap on this specific recorded command, and the Citation will do all the magic for you!

      Enough of what it can do, let us create a preset:
      1. Scroll down on your Citation Display to you see "Voice presets."
      2. Press on the + sign.
      3. Say your command: Play Radio FM
        1. Do not use "Hey or OK, Google at this point."
      4. Press the "V" icon after the command is finished.
      5. Select an icon.
      6. Your Preset is now ready, tap it to give it a try.
      To delete any presets.
      • Press and hold down the preset.
      • A menu will appear, hit the "TRASHCAN" icon.
    2. Citation One and Citation 100

      1. Press the Bluetooth BT Cwe icon. Located on the top panel. On top panel BT
      2. Go to Settings icon-menuNEXTMake sure Bluetooth is  ON BT
      3. Find your Citation speaker and connect.
                Connect
      1. You are now connected and ready to play music over Bluetooth, Enjoy!

      Citation 300, 500, Bar and Towers

      1. Swipe upFINGER on the display to find Bluetooth icon.
      2. Tap Citation OFFNEXTIcon will light up BT screen panelNEXTGo to Settings icon-menu NEXTMake sure Bluetooth is ON BT
      3. Find your Citation speaker.
               BT ON CONTING
      1. You are now connected and ready to play music over Bluetooth, Enjoy!
    3. TV Connection HDMI (ARC)

        Back
      TV
      1. Connect your HDMI cable (included in the box) to your TV.
      2. Locate your TVs HDMI ARC (Audio Return Channel) port.
      3. Find the HDMI OUT on the back of your Enchant 800 or 1300 Soundbar.
      4. Now enjoy watching TV and listen to great audio through your Enchant soundbar.

      Optical connection
      optical con

      1. Connect your Optical cable (included in the box) to your TV.
      2. Find the Optical OUT connection on your TV.
      3. Locate the Optical IN on the back of your Enchant soundbar.
      4. Enjoy sound through the optical connection.

      Using the HDMI Inputs

      Other devices
      1. Find an HDMI Cable for your other devices.
      2. Use the HDMI inputs on the Enchant Soundbar.
        1. NOTE: Enchant 800 only have one HDMI input port and Enchant 1300 has three HDMI input ports.
      3. Switch source using your Remote control or pressing the source selector buttonspruce.
      4. The display on your Enchant device will show which HDMI input you are on.
      5. Enjoy watching or playing through your Enchant Soundbar.

       
    4. Connecting a Bluetooth device for your Enchant Soundbar

      1. Make sure your Enchant soundbar is turned on by pressing the power buttonpower buttton
      2. There are two ways to enter Bluetooth pairing mode on your Enchant soundbar.
        1. Press the dedicated source button on top of your Enchant soundbar source
        2. Press the source button until you see "Bluetooth" in the front of the Enchant display. Below is the order when using the source button (note that on Enchant 800 there is only 1 HDMI)
                         selector button
      1. The second option is to use the Remote control included with your Enchant soundbar.
        1. Press the "BT" button on your Remote control.
        2. The display will show "Bluetooth pairing"
                             Remote control
      1. Now that your Enchant soundbar is in pairing mode it is now time to grab your mobile device.
      2. Go to Bluetooth settings.
      BT connection
      1. Press the enable Bluetooth button.
      Enable BT
      1. Select the Enchant soundbar and connect with Bluetooth.
      Bt connected


      You can now stream any music from your favorite device directly to the Enchant soundbar, ENJOY!
       
    5. In the Google Home app, go to device settings and set up your home address again. The home address is where the Oasis sets its time zone. If changes are made, it may be necessary to reboot the speaker. Remove and reinsert the power cable to ensure that the changes take effect.
       
    6. The speaker uses 4 x 15W when running on battery. You will hear a slight lower bass performance, compared to being connected to AC power.
    7. Three devices can be connected to Go + Play BT/Wireless at the same time. You can easily take turns when playing music from 3 connected devices by pressing play on one of them. If you press play on the second of the connected devices, the first one will be interrupted and the second will start playing, and so on. If you want to connect a 4th device, you'll be required to disconnect one of the connected devices first.
    8. The BDS -75 and -77 models support 2000 files and 10 folder levels on DLNA.
    9. The Vi Personal Trainer is pre-fitted with the size small fin and comes with two additional fin sizes. To get accurate ratings on your heart rate, you'll want to find the fin that fits most comfortably. The Vi also comes pre-fitted with the size medium ear tip and comes with four additional tip sizes. (XS, S, M, L)
    10. Our Multi-Connect feature supports up to two devices, to be connected at the same time. But only one device can play at a time.
    11. The amount of Chromecast speakers you can stream music to depends on the bandwidth of your local wireless network. Theoretically, an unlimited amount of devices can be connected to stream the same song.
    12. As a stand-alone soundbar, the product can support 5.0.2 channels. When connected to the optional Citation Sub or Citation Sub-S, the product can support 5.1.2 channels.

      It is also possible to have physical rear surround channels by connecting the optional Citation Surround.
       
    13. You can have two connectecd devices at the same time.
    14. AURA Studio has the Multi-Connect feature (Social-Mode) which allows you to connect up to 2 devices at the same time and play different music from either device. Note that the music playing on one device will be interrupted when the other device begins playing music, and vice-versa.
    15. If your OMNI 50+ is completely drained, it will take 3,5 to 4 hours to fully charge. We advise to charge the Omni 50+ when it starts to blink red.
    16. The memory is based on flash memory, and is not forgotten.
    17. For the owner, two indications show the difference: 1. In the menu system, a Spotify option is available as one of the tiles. 2. A check of the software version will show 3.16.0 or higher. There is no mention of the Spotify option on the BDS unit itself. For customer service, a serial number check will show the precise model.
    18. With the table stand, Sabre 35 is 125 mm high and 55 mm deep.
    19. Because the Right Ear cup is a touch sensor, you simply have to move your finger from top to bottom on the outside ear cup to increase the volume. In order to decrease the volume, move your finger from the bottom of the ear cup to the top.
    20. Switch device ON.
      Press and hold VOLUME+ and PLAY/PAUSE buttons until all lamps light up.
      Device is now reset.
    21. Download the HK Connect app to your mobile device. Make sure that the Onyx Studio 4 speaker is connected successfully to your mobile device. The HK Connect app should recognize the Onyx Studio 4 within the first few seconds. Once inside the app you can activate the voice assistant and connect to other Connect+ Harman Kardon devices.
    22. At the bottom of the Setup Source page for the specific source you are setting up you will find a field labeled Zone II Input or Zone II Audio Input. This is where you will assign the analog audio input that you will use for this particular source. The Zone II audio is strictly analog. So, for example, if you are planning to use your DVD player for the main room and Zone II, you will need to connect the DVD player to the AVR using both analog and digital connections, digital for the main room, and analog for Zone II.
    23. In the Harman Kardon Controller app, set up the Adapt as a stand-alone room, not a stereo pair room. The Adapt always delivers stereo audio via its Audio Out jack.
    24. We offer a 30 day free return period. To initiate a return request, go to "Return Products" under "Order Support" in the menu bar.

    25. Resetting the Go + Play 3 to Factory Settings:

      In power ON mode, press and hold the "Volume +" and "Bluetooth" buttons at the same time for more than 10 seconds.

      - The Go + Play 3 will power off and back on and is now reset

    26. Find a paper clip or something similar, then next to the power connection there is a small hole. Insert your paper clip and hold it until the Harman Kardon Allure tells you it is reset.
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