How To

How To

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  • Our AVR151S features HDMI 1.4a with 3D ready. AVR 161S and AVR 171S feature HDMI 2.0 with 3D ready. HDR is not supported.
  • JBL Connect+ can wirelessly link more than 100 JBL Connect+ enabled speakers together to amplify the party
  • Dolby Atmos is a 3D surround sound format. Using Dolby Atmos, the Citation Multibeam 1100 can reproduce multi-channel surround sound including height channel. For more information, visit Dolby Atmos at https://www.dolby.com/technologies/dolby-atmos
     
  • Dolby Atmos is a 3D surround sound format.

    Using Dolby Atmos, the soundbar can reproduce multi-channel surround sound, including a virtual height channel. 

    Note: This feature only applies to Dolby Audio content.

    For more information, visit Dolby Atmos at https://www.dolby.com/technologies/dolby-atmos. 

  • PureVoice is a new patent-pending technology from Harman, that actively analyzes media content to make the dialogue in Movies and TV programs easier to hear.
     
  • AURA Studio is a Bluetooth speaker plus microphone built-in, where AURA has Wi-Fi built-in for AirPlay, DLNA and Spotify Connect solutions.
  • Dolby Atmos is an object-based surround sound format. Harman Kardon MultiBeam is a beam-forming surround sound system that creates a wide surround sound effect.
  • The BDS 335 system is a 2.1 sound system, and speaker set included in this version is HKTS 335 speaker system. The BDS 635 system is a 5.1 sound system, and speaker set included in this version is HKTS 635 speaker system. That is the only difference between these two systems.
  • Since there is no fixed standard for headphone connections, there are two cables in the box, with different polarity. If one cable does not give good audio results, try the other cable. This usually solves the problem. The majority of phone models (Apple, Samsung from Galaxy S2 model, LG, HTC, Sony, Motorola, Blackberry) require the audio cable with the silver plugs. Pin assignment in this cable from the tip of the plug: R/L/Ground/Microphone. However, some manufacturers, such as some models from Nokia, require a cable with different pin assignment, (R/L/Microphone/Ground). In this case, you should use the audio cable with the black plugs.
  • The Frequency response for the Citation series, except the subwoofer, is 50Hz to 20Khz.
     
  • The EQ Button activates a special "wide stereo sound" effect. It does not affect bass settings. Turning EQ On/Off does not reset bass level to default value. User can adjust BASS in the Bass +/- control in the APP.
  • The overall power rating is 630 W maximum power at 1% THD.
     
  • The Omni 50+ rated power with AC power connected is 4 X 25 Watt. When using battery only, the rated power is 4 X 15 Watt.
  • Both the OMNI BAR+ and its subwoofer have 200W of power amplification, which means that total system power is 400 W.
  • The Onyx Studio 8 features Wireless Stereo Boost which allows you to connect two Onyx Studio 8 speakers together for a more powerful listening experience. Please note: You cannot connect the Onyx Studio 8 to other Onyx Studio speakers such as the Onyx Studio 7, 6 and 5.
  • Wireless Stereo Boost allows you to connect two of the same model speakers together for a more powerful listening experience. 


    To use this feature, hold the Bluetooth button on both speakers for more than 5 seconds.


    The left & right channels can be swapped by tapping the Bluetooth button on the host speaker twice.

  • The Vi headphones have a couple different sensors, including a touch sensor (for interacting with Vi), a gyroscope (for rotational motion), accelerometer (for movement or vibrations) and a barometer (for elevation / atmospheric pressure). Plus they house a “custom” sensor that uses visible-light and infrared LEDs along with photodiodes, all in the left ear bud, to determine your heart rate. The headphones can also talk to your iPhone/Android's GPS and Wi-Fi to help with figuring out location and other information.
  • The Harman Kardon Wireless HD Audio System uses UDP ports 6060 and 6080.
  • To have the best possible performance for OMNI+ system we advise to have a dual-band router with a powerful chipset and ram for best Wi-Fi performance. This will not only help our products to perform better and more stable, but your other devices at home will have more power and fewer interruptions. Please also be sure that your home Wi-Fi router has Multicast enabled, as our Omni+ system requires this feature enabled in order to work (same goes for Chromecast devices). Always connect our Omni+ system to 5 GHz Wi-Fi whenever possible to limit the risk of devices being slow or interrupted on 2.4GHz Wi-Fi.
  • If you are having trouble with distortion or drop outs, try the following suggestions: 1. Move the audio source closer to the speakers. 2. Move the speakers closer to each other. 3. Make sure only one of the two speakers are connected to the audio source. If both are connected to the audio source, disconnect the connection between the audio source and the second speaker. 4. Make sure the audio source connects with one streaming speaker only, disconnect other Bluetooth connection. 5. Restart both your speakers and the audio source. 6. Make sure the environment is not congested by other wireless signals.
  • Let's run through some basic check marks to ensure we didn't miss anything while setting up your device.
    1. Your Citation device is turned on power on
    2. Check the password you have entered, and re-enter it again (typos can happen).
    3. Make sure your mobile device has the initial support needed:
      1. Android 4.4 OS and higher
      2. Apple iOS 10 OS and higher
      3. The latest version of Google Home app gh
    4. Your phone needs Bluetooth to be on User-added image
    5. Enable Location Service locatin(Android only)
    6. Plus you need to permit Google Home app gh to access your location on the phone (Android only).


    The basic check is done, and we are now moving into your Wireless network setup.

    1. Try moving your speaker closer to the Wireless network router ONE 5 m distance Wifi router
    2. Have you previously connected the speaker to your WiFi network?  If yes, look below or move to "Troubleshooting"
      1. Did you recently make any changes to your network, such as buying a new router, adding an extender, or maybe changed settings?
      2. Maybe your ISP (Internet Service Provider) did some changes, possibly even updating your Wireless router software.

    If you still are experiencing issues connecting the device to your Wireless network, let's do some further troubleshooting.


    Troubleshooting

    1. Your WiFi router might need a reboot, unplug power for 1 minute and connect power again.
      1. While you are rebooting your WiFi router, we advise doing the same for your speaker. Simply disconnect power and reconnect power again.
      2. In case rebooting the speaker didn't work, let's try resetting your speaker by pressing the Reset Button reset button for 5 seconds (Front LED will light up).
    2. Go ahead with the setup again (remember to open Google Home app gh)
    3. Reboot your mobile device mobile device


    WiFi Network Troubleshooting

    • Check your WiFi router settings. Be sure that UPnP (Universal Plug and Play) is enabled.
    • Change Wireless channels on your WiFi router on 2.4G or 5G..
      • Avoid using other channels on 2.4G other than 1, 6 and 11. The rest are a NO-GO.
      • Keep a maximum of 8 devices in total on 2.4G (that is including our speakers).
      • Move products to WiFi 5G band, if they support it, to reduce the stress factor on the 2.4G band
    • Check your WiFi router to see if there is a MAC address limitation.
      • MAC address limitation is when your router is set/fixed to a maximum of 20 devices (or whatever it may have been configured for).
      • When you want to add the 21st device your router will deny access because you have filled up the 20 devices.
      • You need to clear or delete old devices that are not in use anymore. This may require someone with technical knowledge.
      • We advise that you don't have any MAC address limitations at all.
    • Avoid bad extenders (Cheap ones are often not powerful enough to deal with or handle the kind of data required to transmit high quality audio).
      • With extenders, the connection between "router and extender" is decreased by 50%.  That said, your data will be even slower,. having to processes it while the speed is decreased.
    There are more things you can do to optimize your WiFi router, but these above are the most common issues happening in users homes.

     
  • Citation speakers support 802.11g, 802.11n, and 802.11ac standards on both 2.4 GHz and 5 GHz bands. We recommend using 5 GHz if available, as this will give you more stable performance and use the full power of your wireless audio. Contact our customer support to get in touch with an expert that can help you with your Wi-Fi network. We are here to help!
  • When the speaker is switching quickly between music sources via Bluetooth, it's normal to experience a very short 'pop' sound because the Bluetooth signal is breaking in and doing the handshake with the speaker. It won't appear after the Bluetooth signal is stable.
  • Please note that the LFE Trim function is only active with surround source signals that feature a separate LFE track for the subwoofer. It does not affect subwoofer level when playing stereo or mono.
  • To set up the Harman Kardon Adapt in the HK Controller app, you have to select "One speaker", not the Adapt+ option. When selecting "One speaker", simply follow the on-screen instructions to install your Adapt on the Wi-Fi network. Note that the instructions for Adapt devices will appear on your screen after 30-45 seconds (Only Apple devices).
  • Please check the picture settings on your cable box, particularly the aspect ratio settings, which will vary depending on the brand and model of your cable box and on your local cable provider. You may wish to consult with your cable provider for more information on how to adjust the cable box's settings. Some settings, such as a setting to force an analog channel's native 4:3 aspect ratio to 16:9 widescreen to fit your display, may interfere with the cable system's copy-protection feature and cause distortion.
  • This is caused by the volume synchronizaton system in the iPad. When you switch off the iPad with click sounds activated, it sends the click sound to the Go+Play, also ordering the Go+Play to increase volume to maximum. The hiss is a result of the Go+Play Wireless being at full volume. As soon as you re-start your music playing from the iPad, volume is back to normal music use. If you do not switch the iPad on again, the Go+Play goes into standby after a few minutes, and the hiss disappears. You can prevent this problem by de-activating the click/alarm sounds on the iPad.
  • Yes, after half an hour of inactivity, and provided Bluetooth pairing has been interrupted, Aura goes into full Standby. Now the wi-fi control light will no longer blink.
  • This is not an error. The App links to the Harman Kardon website when the "?" Button is tapped. User can then search the Quick Start Guide or Owner's Manual on the website.
  • If you see this message, you must download the Device Utility app from the Google Play Store. Follow the instructions in the app to activate your speaker, and then return to the Google Home app to complete the setup.
     
  • The source device may need to be in Standby, not just stopped, for the Soundbar to go into Standby mode using the optical or coaxial inputs.
  • If the network does not appear, you can manually type in the network name (SSID) and password to connect.
     
  • You can manually type in the network name (SSID) and password to connect if the network does not appear.

  • There are threaded inserts for mounting screws in the bottom of the Omni 10+ and Omni 20+. Mounting accessories are not available via Harman Kardon. For Omni 10+ there are two mounting screw holes which are 3mm in diameter and 67mm apart. For Omni 20+ there are two mounting screw holes which are 3mm in diameter and 110,5mm apart.
  • In Amazon's app called Alexa. There you can set, change and login with your favorite supported music service. They offer Amazon Music, Spotify, Pandora and much more. Go to settings in the Alexa app, select "Music & Media.
  • The soundbar support SBC codec.
  • The Harman Kardon Aura Studio 2 features: Bluetooth v.4.1 A2DP v.1.3 AVRCP v.1.5
  • For OMNI BAR+, three sources are available: HDMI (not applicable for ADAPT+), Optical or AUX input. For Adapt+ two sources are available: Optical in/outputs and Analog in/outputs. If you select "Watching movies and TV shows" in the HK controller app for either one of them, you will have a very little delay and good lip sync with the TV for video applications. However, you will not be able to rebroadcast the TV signal to other OMNI+ speakers when selecting this mode. If you select "Listening to music", you will be able to rebroadcast TV signal to other OMNI+ speakers in your house, however, you will have lip sync delay with video material. Select that specific mode if you use HDMI (not applicable for ADAPT+), Optical or AUX for music only. Using Chromecast, Spotify Connect or Bluetooth is not part of these modes. When using one of these streaming methods, you are able to rebroadcast any music source.
  • Model HTFS 2 is used for the satellite speakers in these two BDS systems. There is no floor stand for the center speaker in the 635 system.
  • The BDS system supports a variety of audio and video formats. Listing all disc, surround and codec formats is beyond the scope of an FAQ. Please donwload the Owner's Manual from the harman.com website for a full list.
  • USB files

    NOTES

    • Only file names that contain numbers or English characters can be displayed, otherwise “UNKNOWN” will be displayed.
    • “UNSUPPORTED” is displayed when the file format is not supported.
    • Do not extract the USB device while in operation.
    • For a large capacity USB, it may take longer than a few minutes to be searched. USB with more than 2000 files cannot be supported.
    • Devices which require additional program installation connected to a computer are not supported.
    • The USB port of the soundbar cannot be connected to a computer and it cannot be used as a storage device.
    • The exFAT and NTFS file system is not supported. FAT16/FAT32 systems are available.
    • Depending on some devices, it may not be available to recognize the followings on the soundbar: External HDD; Card readers; Locked devices; Hard type USB devices; USB hub; Using USB extension cable; iPhone/iPod/iPad; Android device.
  • Harman Kardon speakers that have the Wireless Dual Sound feature (stated on package) are compatible with the Go + Play Mini.
  • HTFS 3 will match these speakers sets: HKTS 20, HKTS 30, HKTS 60, HKTS 65 and HKTS 200. HTFS 2 will match these speakers sets: HKTS 9, HKTS 16 and HKS 4 satellite speakers.
  • BDS 280S and 580S support 802.11b, g and n. (2.4GHz ISM Band, Europe 13 Channels).
  • To ensure the best sound experience, the battery performance of the Onyx Studio 9 is adjusted under the following conditions:


    1. The speaker is in battery mode and the battery level is below 30%.

    2. The music volume is at or above 50%.


    To charge your device, try plugging in the AC cable or lowering the music volume.

  • An unstable internet or connectivity might cause software updates to fail during the Stereo Boost Pairing mode.

    Press and hold the "Bluetooth" button to quit the Stereo Boost Pairing mode, and update the speaker independently.

  • The remote is only capable of operating one device at a time (unless you have programmed advanced functions such as Volume, Channel or Transport control Punch-Through). When you press the Source Selector to operate your other product, such as the DVD player, the remote cannot control any other product, including the AVR, until you press the AVR Button again. To avoid your problem in the future, always press the AVR Button or appropriate Source Selector before you enter any command.
  • This is by design to achieve maximum battery play time. To get Maximum loudness connect the unit to AC power during usage.

  • You need to charge your Onyx Studio 9 using the power cord included in the package. It takes about 4 hours to fully charge.

  • Due to compatibility issue, clear the Harman Kardon One app cache and try to update it again.

  • The speaker has an auto calibration feature, which measures the space around the speaker and adjusts the sound quality based on the room around it. Auto calibration will automatically work when you power on the speaker and begin playing music. For the best sound, we recommend placing the speaker in the middle of the room, at least 0.5 meters away from any walls.

  • When placing speakers close to a wall, bass level increases. For more bass, place the speaker in a corner if possible, and for less bass, try to place the speaker farther away from any walls.
  • Using Wi-Fi allows you to listen to your music in a higher sound quality since Bluetooth protocol compresses the audio signal, where Wi-Fi data easily stream HD Audio content. Take calls without interrupting your current audio music, where Bluetooth will interrupt the stream, because it is a one-way protocol. Control your music from anywhere in the house, where Bluetooth have a limited range. Play the same music across multiple speakers and when using the newest connect features, such as Spotify Connect or Chromecast built-in, then you don't have to worry about battery life, since the devices playing is doing all the data transmission compared to Bluetooth, where it is data between source and device.
  • Yes, they will work together. You can link rooms containing 1st generation Omni speakers with rooms containing 2nd generation Omni speakers and listen to the same music across all of them. Since the 2nd generation has a more powerful processor, we recommend connecting external sources like AUX or Bluetooth to the 2nd generation speakers rather than the 1st generation.
  • Yes. Just connect an Adapt to your existing Hi-Fi equipment or active speaker via the 3.5mm line out port to transform any speaker into a wireless speaker in the Harman Kardon Wireless HD Audio System
  • No shipping charges apply. Even returns are free. It's all on us. Happy shopping!

  • Yes, they are backward compatible with your existing Omni speakers.
  • Yes, our OMNI BAR+ supports standard CEC features such a wake-up and volume control via HDMI. Optical and analog input signals can wake up the Omni Bar, but if the source signal is too weak, the OMNI BAR+ will not wake up.
  • Yes, through Bluetooth restreaming. Tracks made available offline in Apple Music are DRM protected and are not playable in the Harman Kardon Controller app. To play these tracks, or any other Apple Music tracks, first connect to any Omni speaker via Bluetooth and then restream to the other Omni speakers in your house with the Link button, or by grouping different rooms in the Controller app. We are looking into the possibility of adding direct support for Apple Music, so check back for updates.
  • Wireless Network connection is lost or not connected anymore

    In case you have lost the Wireless Network connection, recently changed your Wireless name/password, or changed your ISP (service provider), you may need to set up your Citation device again. 

    Follow our steps below to try fixing the issue and reconnecting your device again.

    1. Open your Google Home app Google Home app.
    2. In the top right corner of the home screen, tap Devices Devices to see your available devices. 
    3. Scroll to find the Citation device card. 
    4. Tap SET UP and complete the setup steps.
    5. All of your previous settings, account information is still attached to the speaker. You only need to add it again to your Wireless Network.
    Note: The name of your Citation device might be a room name such as "Living Room Speaker", simply tap the SET UP.
     

    Wireless Network connection failed

    If the above solution did not work and you still have issues with connecting to your new Wireless Network, then try following these steps:
    1. Reboot your Wireless router. In many cases it can help a lot with a little reboot!
    2. Reset your Citation device.
      1. Press and hold down the RESET BUTTON for 15 seconds, the front LED will light up indicating it has been reset.
      2. Your Citation device will now boot-up again. It can take roughly 45 seconds until it is ready.
    3. Try to set it up again via your Google Home appGoogle Home app
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