When I select Adapt+ in the HK Controller app, I am not able to set up my older Adapt. How come?

Support Overview / How To / When I select Adapt+ in the HK Controller app, I am not able to set up my older Adapt. How come?

When I select Adapt+ in the HK Controller app, I am not able to set up my older Adapt. How come?

To set up the Harman Kardon Adapt in the HK Controller app, you have to select "One speaker", not the Adapt+ option. When selecting "One speaker", simply follow the on-screen instructions to install your Adapt on the Wi-Fi network. Note that the instructions for Adapt devices will appear on your screen after 30-45 seconds (Only Apple devices).

Applies to: