AirPlay does not work, but my Spotify Connect does. What's wrong?
AirPlay does not work, but my Spotify Connect does. What's wrong?
AirPlay uses a differnet network card inside the BDS. If it doesn't receive any IP adresses, it won't work. To check and see if your network card in BDS did receive an IP address, you can use an app called Net Analyzer for iOS and WiFi Analyzer for Android.
Simply scan your network with one of them, and you should be able to see your BDS IP address, usually the IP after your main IP for BDS, should be AirPlay network details.
If you have trouble, please contact our helpdesk for further assistance.
Can’t find what you’re looking for?
Call us
Talk to a product expert
Call us now at:
(800) 422-8027
Mon - Fri - 9:00 a.m 11:00 p.m (E.T)
Sat - Sun - 9:00 a.m 5:00 p.m (E.T)
Chat with us
Mon - Fri - 9:00 a.m 11:00 p.m (E.T)
Sat - Sun - 9:00 a.m 5:00 p.m (E.T)