How To

How To

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  • CITATION AMP

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  94384

    Release Date: June 3, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Fixed security issue

    ------------------------------------------------------------------------

    Version:  94326

    Release Date: May 6, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Upgrade to Google SDK 1.56
    2. Allow "Mono Full Range Out" as a Subwoofer crossover setting
    3. Bug fixes
    4. Performance improvements


  • CITATION BAR

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  94384

    Release Date: June 24, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Security improvements
    2. Performance improvements


  • CITATION MULTIBEAM 1100

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  23.42.21.81.01

    Release Date: August 5th, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Upgrade to Google SDK 1.56
    2. WiFi Setup Improvements


  • CITATION OASIS

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  94384

    Release Date: May 20, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Fix security issue

    ------------------------------------------------------------------------

    Version: 94340

    Release Date: January 22, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Update to Google SDK 1.56
    2. Fixed DAB stations not appearing in scan list
    3. Fixed issue with radio powering on without user input
    4. Improved performance
    5. Fixed bugs
  • General information about WiSA:

    WiSA is a wireless system designed specifically for audio and speakers. An audio system that incorporates WiSA technology has it's own internal wireless system. It is capable of doing 96kHz/24bit audio with an audio latency of only 5ms, virtually undetectable by the human ear.

    For more information on WiSA technology, please go to the official WiSA website.

    If a product is WiSA Certified, it can be used with any other WiSA certified product. For example a WiSA Ready TV with at transmitter.
    Note: The overall sound quality is dependent on the processing and setup in the WiSA TV & transmitter, and may result in a performance (EQ, crossover and levels) not intended by the speaker manufacturer. To be sure that the Citation products sound the best, use a Citation Bar product as the main "hub".


    WiSA Certified products:

    Citation Surrounds
    Citation Sub
    Citation Sub S
    Citation Towers


    Products making use of WiSA technology (not certified):

    Citation Bar
    Citation Multibeam 700
    HK surround


    Limitations:

    WiSA does not offer 3D audio formats like Dolby Atmos, and DTS:X yet, so at the moment it is limited to 5.1 or 7.1 Dolby Digital. So regardless of which brand of WiSA speaker you choose, Dolby Atmos will not be available yet.
  • CITATION TOWER

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  94384

    Release Date: June 24, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Security improvements
    2. Performance improvements


  • The BDS 235 and 535 owner's manual states that you need an ADAPT to make your system wireless. You do it by connecting the BDS system's analog outputs to the ADAPT's analog AUX input. The ADAPT will then re-stream to your OMNI speakers wirelessly. However, if you listen to the OMNI speakers, and want to listen to the music directly from the BDS system at the same time, there will be a delay in the sound from the OMNI speakers. The BDS speakers will play the music first, and since the ADAPT needs to process the data wirelessly, a delay results. To avoid delay, please mute the BDS system, or connect from the ADAPT line-out to the BDS AUX in instead of the other way around. With this setup, you can only play to the BDS from an OMNI speaker, which will not be delayed in sound.
  • The ADAPT+ is made to connect an external subwoofer. The subwoofer needs to be an active device, which means that it must have its own, built-in amplifier.
  • It is possible to connect a turntable to the AUX input of the Radiance 2400. Depending on the turntables output specifications, a phono-preamplifier will in most cases be necessary to connect in-between.
  • If the remote control stopped working, please check if the batteries are drained. If so, replace them with new ones.

    The remote control may have failed to connect with the digital hub. On the touchscreen, tap “Options” > “Remote Control”, then follow the onscreen instructions to pair with the digital hub again.
  • Developed for HARMAN Professional Solutions, this technology ensures every listener in the room enjoys the same exhilarating sound experience via precisely-tuned beam-forming components. HARMAN’s revolutionary technology uniquely unites 24 precisely calibrated 1.25” transducers in each of the elegant Radiance speakers to deliver the same superior sound coverage from corner to corner. 
  • If you encounter an "Internal error 300" error message when using Deezer from inside our HK Controller app, we advise you to log out of your account and log in again, still in the Controller app. The error message is a communication error between speaker and Deezer server. If you still encounter this after you have logged in again, please consult our helpdesk.
  • Harman Kardon Radiance 2400 uses patented Constant Beamwidth Technology (CBT) with 24 drivers to create an all-new listening experience. Typical loudspeakers have very narrow sound dispersion in the mid-range and high frequencies, making a very narrow sweet spot for one listener. On the other hand, CBT delivers room-filling sound dispersion and a resulting wide sweet spot, so everyone in the room has great listening experience. The use of CBT allowed us to reduce the cabinet size dramatically. This resulted in a very sleek loudspeaker that does not compromise on sound but looks even better when compared to bulky wooden floor-standing speakers in combination with large AV components.
  • Yes, no matter if Aura is in Sleep mode or Standby mode, an incoming Bluetooth signal will wake it up.
  • The Adapt connects to an active speaker or amplifier via the 3.5mm Audio Out jack. It acts a receiving point for Wi-Fi audio streams, upgrading existing audio equipment to work in the Harman Kardon Wireless HD Audio System.
  • No, this feature is not yet embedded into our Harman Kardon Allure speaker. Future updates might include this feature, therefore keep an eye on the release notes in our HK Alexa setup app.
  • Yes, there are three settings: high, low and off.
  • Yes. The auxiliary audio input connection is located in the back below the radiator between the feet.
  • The case does not have a spearate pocket for the charging cable, but it will fit into the case together with the speaker.
  • No. This product has wireless bluetooth.
  • The carrying-case is not designed to protect against accidental blows or being dropped.
  • ESQUIRE2 support A2DP Audio Codec, and normally that is enough for a Bluetooth driver to make it work with your PC. You will have to find a Bluetooth driver that supports A2DP Audio Codec.
  • The Harman Kardon Allure speaker listens for the hotword "Alexa", and when our speaker detects it then it will open up a connection to the Amazon server and store your search history on your account. You can mute the mircrophone by tapping the Microphone button on the Allure speaker, this will stop the speaker from listening and will not react to Alexa until you unmute it.
  • Bluetooth keeps on playing, even if you connect something and play to the AUX input. BT keeps on playing, since it has first priority. If you pause or stop BT play, any source playing to the AUX input will now be heard. If you resume play on the BT source, it will take over, and the AUX source is no longer heard, but will of course keep on playing, since there is no way to send a pause or stop signal to the AUX source via the line cable. All of this means that there is an input selector switch built into the device, controlled by the BT play function.
  • PureVoice is designed to work with audio on the HDMI input. It is not active for Wi-Fi music or Bluetooth sources.
     
  • Splash proof does not mean the speaker is suitable for bathroom placement, but it does provide protection against sudden exposure.
  • Yes, the ADAPT outputs stereo audio via the line-level, 3.5mm stereo mini-jack output.
  • Yes, The Harman Kardon Aura Studio 2 supports Harman Dual Sound. With this feature, you can connect 2 Dual Sound enabled speakers with eachother.
  • Yes, When connected by Bluetooth from an iOS or Android device, pressing and holding the Bluetooth button for more than 2 seconds on the Aura Studio 2, the Voice Command will open ( iOS > Siri, Android > Google Now )
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