How To

How To

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  • Yes, when out of range of your Wi-Fi network, you can use the Bluetooth or analog auxiliary connection. The OMNI 50+ has a built-in battery as well to take the speaker out of the house.
  • Yes, simply connect an AUX (phono) cable from TV to your AURA.
  • No, When connected from multiple mobile devices ( up to 3 ) to one Harman Dual Sound enabled speaker, only the last one that connected will stay connected when enabling Harman Dual Sound. You can however connect from one mobile device to one of the 2 Harman Dual Sound enabled speakers, and activate Dual Sound afterwards. This will give you the option to interrupt the playback, in the same way as Social Mode works when connected to only one speaker.
  • No, this is a limitation from Google that requires every speaker to have a special license. First generation OMNI speakers do not have such license.
  • Yes. This product has a microphone.
  • It is possible to connect both HDMI and optical to the TV input at the same time, but HDMI will be prioritized over optical. Switching manually from HDMI to optical is not possible.
  • Streaming via Bluetooth or direct aux in connection are supported without the HK Controller app. For OMNI+ devices that you already have placed in a room, they are capable of using either Spotify Connect or Chromecast built-in without the need of using the HK Controller app. Use only the HK Controller app for setting up any OMNI+ devices you may have.
  • Yes, in case your Wi-Fi does not work then simply press and hold the Bluetooth button for 3 seconds, your speaker is now in pairing mode. The button is located on the back where you connect the power cord. Please be aware that Alexa will not work on Bluetooth.
  • There is a buffer inside the speakers that processes the incoming signal. This buffer delays the audio signal compared to the video signal, causing a delay. For this, we do not recommend using Omni+ speakers with a TV. Our Omni bar will work with your TV sound and you can create wireless 5.1 surround sound system with the Omni bar.
  • Yes, you can easily charge your OMNI 50+ while charging another device via USB port.
  • No, only analog audio sources are available for Zone II.
  • This is not supported at this time, but the upcoming Omni+ speakers will support Google Chromecast built-in, which has support for many Internet radio services such as TuneIn Radio.
  • JBL Playlist: Yes, it can be used with Bluetooth out of the box, and also Chromecast (setup is done via Google Home, but speaker does not have Google Assistant built-in) JBL Link Bar: Yes, it can be used with Bluetooth and Chromecast after setting the bar up with a Google account - choosing not to activate the Google Assistant. JBL Link Music: No, this speaker requires setup via Google Home JBL Link Portable: No, this speaker requires setup via Google Home JBL Link 10, 20 and Link View: No, these speakers requires setup via Google Home Harman Kardon Citation series: No, this speaker requires setup via Google Home Harman Kardon Allure: Yes, Bluetooth is available from factory settings. Every time it is powered on and off, the speaker will say "Now in setup mode, follow the instructions in the Harman Kardon Alexa App." Harman Kardon Allure Portable: Yes, Bluetooth will be available after initial setup in the Harman Kardon Alexa App. This means that you have to log in with your Amazon account at first, and if you do not want to use the Alexa assistant, log out of you Amazon account afterwards. Harman Kardon Astra: Yes, Bluetooth will be available after initial setup in the Harman Kardon Alexa App. This means that you have to log in with your Amazon account at first, and if you do not want to use the Alexa assistant, log out of you Amazon account afterwards.
  • We are sorry, but this is not possible, neither as software upgrade nor as mechanical modification.
  • Wireless dual sound can be used to pair two speakers which has the wireless dual sound technology, Which are Aura Studio 2, GO+PLAY, Onyx studio 3, Onyx mini. Please note: Dual Wireless Sound only has the capability to connect no more than 2 speakers at a time. NOTE: The Onyx Studio 5, which also has Dual Wireless Sound, can NOT be used together with other products which feature DWS. Only 2 Onyx Studio 5's can pair with eachother.
  • unfortunately not, wireless dual sound, can only play the full signal, which contains both left and right channels in both speakers.
  • The music track switching is only available when the music is playing. This is due to a signal detect issue, which is only present when the music is paused.

  • You have the option to turn the Noise Cancellation on and off by using the switch that is located on the right side of the NC box. When choosing the switch option, you will see a green light inside the the switch will indicate that the Noise Cancelation is on. To turn off the Noise Cancelation, move the switch down towards the cable and the green light will turn off. When charging this device with the micro USB charging cable included in the packaging, you will see the light turn orange to indicate that it is charging.
  • You can stream the audio to your AirPlay compatible speaker using the Control Center on your iOS device by completing the following steps:

     

    1. On your iPhone or iPad, open Control Center by swiping down from the top right of the screen.

    2.  Find the audio icon in the upper right-hand corner and then tap the AirPlay icon.

    3. Select the speaker from the list of devices to stream audio using AirPlay.
     

    You can also use AirPlay directly from some iOS apps, like Apple Music by:
    1. Opening the app.
    2. Tap the AirPlay icon.
    3. Select your AirPlay compatible speaker.

     

  • It is not possible to connect further speakers (center or rear) to the system.

    The Harman Kardon Radiance 2400 is a 2.1 sound system. With it's unique sound characteristics and sound dispersion, it can fill a large room with high quality sound. 
  • CITATION 300 & CITATION 500
    Software Update Release Notes
    ------------------------------------------------------------------------

    Version:  94384 
    Release Date:  June 3, 2024
    Release Media:  OTA (over the air) Automatic Update

    What’s New
    1. Fixed security issue
    ------------------------------------------------------------------------
    Version:  93641 / MCU: 0.2124.2
    Release Date:  August 22, 2022
    Release Media:  OTA (over the air) Automatic Update

    What’s New
    1. Fixed a grouping issue with other Chromecast built-in speakers
    2. Resolves the issues with the "Google Home" app when used with an Android device.
    3. Other bug fixes and improvements
  • CITATION ADAPT

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  94369

    Release Date: June 24, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Security improvements
    2. Performance improvements


  • CITATION AMP

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  94384

    Release Date: June 3, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Fixed security issue

    ------------------------------------------------------------------------

    Version:  94326

    Release Date: May 6, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Upgrade to Google SDK 1.56
    2. Allow "Mono Full Range Out" as a Subwoofer crossover setting
    3. Bug fixes
    4. Performance improvements


  • CITATION BAR

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  94384

    Release Date: June 24, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Security improvements
    2. Performance improvements


  • CITATION MULTIBEAM 1100

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  23.42.21.81.01

    Release Date: August 5th, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Upgrade to Google SDK 1.56
    2. WiFi Setup Improvements


  • CITATION OASIS

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  94384

    Release Date: May 20, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Fix security issue

    ------------------------------------------------------------------------

    Version: 94340

    Release Date: January 22, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Update to Google SDK 1.56
    2. Fixed DAB stations not appearing in scan list
    3. Fixed issue with radio powering on without user input
    4. Improved performance
    5. Fixed bugs
  • General information about WiSA:

    WiSA is a wireless system designed specifically for audio and speakers. An audio system that incorporates WiSA technology has it's own internal wireless system. It is capable of doing 96kHz/24bit audio with an audio latency of only 5ms, virtually undetectable by the human ear.

    For more information on WiSA technology, please go to the official WiSA website.

    If a product is WiSA Certified, it can be used with any other WiSA certified product. For example a WiSA Ready TV with at transmitter.
    Note: The overall sound quality is dependent on the processing and setup in the WiSA TV & transmitter, and may result in a performance (EQ, crossover and levels) not intended by the speaker manufacturer. To be sure that the Citation products sound the best, use a Citation Bar product as the main "hub".


    WiSA Certified products:

    Citation Surrounds
    Citation Sub
    Citation Sub S
    Citation Towers


    Products making use of WiSA technology (not certified):

    Citation Bar
    Citation Multibeam 700
    HK surround


    Limitations:

    WiSA does not offer 3D audio formats like Dolby Atmos, and DTS:X yet, so at the moment it is limited to 5.1 or 7.1 Dolby Digital. So regardless of which brand of WiSA speaker you choose, Dolby Atmos will not be available yet.
  • CITATION TOWER

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  94384

    Release Date: June 24, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Security improvements
    2. Performance improvements


  • The BDS 235 and 535 owner's manual states that you need an ADAPT to make your system wireless. You do it by connecting the BDS system's analog outputs to the ADAPT's analog AUX input. The ADAPT will then re-stream to your OMNI speakers wirelessly. However, if you listen to the OMNI speakers, and want to listen to the music directly from the BDS system at the same time, there will be a delay in the sound from the OMNI speakers. The BDS speakers will play the music first, and since the ADAPT needs to process the data wirelessly, a delay results. To avoid delay, please mute the BDS system, or connect from the ADAPT line-out to the BDS AUX in instead of the other way around. With this setup, you can only play to the BDS from an OMNI speaker, which will not be delayed in sound.
  • The ADAPT+ is made to connect an external subwoofer. The subwoofer needs to be an active device, which means that it must have its own, built-in amplifier.
  • It is possible to connect a turntable to the AUX input of the Radiance 2400. Depending on the turntables output specifications, a phono-preamplifier will in most cases be necessary to connect in-between.
  • If the remote control stopped working, please check if the batteries are drained. If so, replace them with new ones.

    The remote control may have failed to connect with the digital hub. On the touchscreen, tap “Options” > “Remote Control”, then follow the onscreen instructions to pair with the digital hub again.
  • Developed for HARMAN Professional Solutions, this technology ensures every listener in the room enjoys the same exhilarating sound experience via precisely-tuned beam-forming components. HARMAN’s revolutionary technology uniquely unites 24 precisely calibrated 1.25” transducers in each of the elegant Radiance speakers to deliver the same superior sound coverage from corner to corner. 
  • If you encounter an "Internal error 300" error message when using Deezer from inside our HK Controller app, we advise you to log out of your account and log in again, still in the Controller app. The error message is a communication error between speaker and Deezer server. If you still encounter this after you have logged in again, please consult our helpdesk.
  • Harman Kardon Radiance 2400 uses patented Constant Beamwidth Technology (CBT) with 24 drivers to create an all-new listening experience. Typical loudspeakers have very narrow sound dispersion in the mid-range and high frequencies, making a very narrow sweet spot for one listener. On the other hand, CBT delivers room-filling sound dispersion and a resulting wide sweet spot, so everyone in the room has great listening experience. The use of CBT allowed us to reduce the cabinet size dramatically. This resulted in a very sleek loudspeaker that does not compromise on sound but looks even better when compared to bulky wooden floor-standing speakers in combination with large AV components.
  • Yes, no matter if Aura is in Sleep mode or Standby mode, an incoming Bluetooth signal will wake it up.
  • The Adapt connects to an active speaker or amplifier via the 3.5mm Audio Out jack. It acts a receiving point for Wi-Fi audio streams, upgrading existing audio equipment to work in the Harman Kardon Wireless HD Audio System.
  • No, this feature is not yet embedded into our Harman Kardon Allure speaker. Future updates might include this feature, therefore keep an eye on the release notes in our HK Alexa setup app.
  • Yes, there are three settings: high, low and off.
  • Yes. The auxiliary audio input connection is located in the back below the radiator between the feet.
  • The case does not have a spearate pocket for the charging cable, but it will fit into the case together with the speaker.
  • No. This product has wireless bluetooth.
  • The carrying-case is not designed to protect against accidental blows or being dropped.
  • ESQUIRE2 support A2DP Audio Codec, and normally that is enough for a Bluetooth driver to make it work with your PC. You will have to find a Bluetooth driver that supports A2DP Audio Codec.
  • The Harman Kardon Allure speaker listens for the hotword "Alexa", and when our speaker detects it then it will open up a connection to the Amazon server and store your search history on your account. You can mute the mircrophone by tapping the Microphone button on the Allure speaker, this will stop the speaker from listening and will not react to Alexa until you unmute it.
  • Bluetooth keeps on playing, even if you connect something and play to the AUX input. BT keeps on playing, since it has first priority. If you pause or stop BT play, any source playing to the AUX input will now be heard. If you resume play on the BT source, it will take over, and the AUX source is no longer heard, but will of course keep on playing, since there is no way to send a pause or stop signal to the AUX source via the line cable. All of this means that there is an input selector switch built into the device, controlled by the BT play function.
  • PureVoice is designed to work with audio on the HDMI input. It is not active for Wi-Fi music or Bluetooth sources.
     
  • Splash proof does not mean the speaker is suitable for bathroom placement, but it does provide protection against sudden exposure.
  • Yes, the ADAPT outputs stereo audio via the line-level, 3.5mm stereo mini-jack output.
  • Yes, The Harman Kardon Aura Studio 2 supports Harman Dual Sound. With this feature, you can connect 2 Dual Sound enabled speakers with eachother.
  • Yes, When connected by Bluetooth from an iOS or Android device, pressing and holding the Bluetooth button for more than 2 seconds on the Aura Studio 2, the Voice Command will open ( iOS > Siri, Android > Google Now )
  • Yes, The Harman Kardon Aura Studio supports Social mode. With this feature, you can connect up to 3 mobile devices simultaneously by Bluetooth. The last device to start playback will take over.
  • The product does not have a built-in voice assistant. However, the product works with other voice-enabled products supporting Google Voice Assistant or Amazon Alexa.
  • No, the Citation speaker does not store any conversations, it listens only for a few seconds and then deletes the file. Only when using "OK, Google" or "Hey, Google" will it start recording your question in order for Google Assistant to fulfill your request. You can always delete all your recordings via "My activity" settings under your Google Account.
  • No this case is only made to fit Esquire 2
  • The Harman/Kardon SB20 is an easy connectable soundbar for your TV. It only has outputs for TV connection, and we advise to connect all other HDMI sources to your TV instead.
  • Harman Kardon Allure/portable will only work in selected countries such as United States, Germany, United Kingdom and soon France. To use the Allure on your network requires two different apps. 1. HK Alexa setup - To connect it to your Wi-Fi network (Only available in the countries above) 2. Amazon Alexa app - To control Alexa and add streaming services to your Allure speaker. However, in some countries, French, German or English is spoken, but you still cannot use the Allure, because the Amazon Alexa app cannot be downloaded. This is a decision made by Amazon. The Alexa app is only available in some countries, and this is not only dependent on language. Therefore, if you plan on buying an Allure speaker, and have it shipped to a country outside the selected regions, you will not be able to use it on Wi-Fi, and Alexa voice commands will not work. Only Amazon knows if and when they will extend the app availability to more countries.
  • No, this feature is not supported in our Harman Kardon Allure speaker. This might change with future updates. You can write text messages to your Amazon friends via the Alexa app.
  • No, since the OMNI BAR+ does not have any HDMI input connections, it is only your source, connected to the TV, (and of course your TV) that need to be 4K compatible.
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