How To
How To
505 results
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Make sure that both speakers are using the same network technology, either Ethernet or WiFi. Mixing them will increase music loading time.Was this helpful? Thank you for your feedback!
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DVD and Blu-ray Disc copy protection only allows analog video output up to 576p resolution when playing DVDs and Blu-ray Discs. To view video at higher resolutions use the AVR’s HDMI inputs and HDMI output instead of its component video inputs and output.Was this helpful? Thank you for your feedback!
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Use the Google Voice Assistant button on your Citation Bar remote control when using these inputs. When you press this button, the current volume level will temporarily decrease and the Google Voice Assistant will begin listening for your command. If you wish to use Google Voice Assistant with the wake-up word when steaming music over Wi-Fi or Bluetooth in a 5.1 surround sound system, turn off the Surround setting on the Citation Bar touch screen.Was this helpful? Thank you for your feedback!
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The correct button is the POP-UP button, located in the upper left corner of the upper big, square button. This will work as return button.Was this helpful? Thank you for your feedback!
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The correct button is the POP-UP button, located in the upper left corner of the upper big, square button. This will work as return button.Was this helpful? Thank you for your feedback!
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This is sometimes a problem with wired connections to computers or NAS drives. There is no way to change this, unfortunately.Was this helpful? Thank you for your feedback!
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To use the Onyx Studio 2 with a PC or MAC, please make sure that you have the correct Bluetooth driver, that supports A2DP Audio Codec.Was this helpful? Thank you for your feedback!
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Typically when we are talking about projectors, they are normally installed in a place where the HDMI cable is too long, and the signal has a hard time reaching the AVR. It is also possible that the projector is not compatible with the AVR. To be sure it works with the AVR, please move projector closer and use a short HDMI cable. We recommend a cable that is 3 meters in length or less. If the projector works with the shorter cable, and you have no choice but to use a longer cable, you will need an HDMI repeater/amplifier/eq/booster (name varies depending on the manufacturer), to boost the signal so that it can make it all the way from the AVR to the projector.Was this helpful? Thank you for your feedback!
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Close and restart the Google Home app, or restart your phone. Start the Google Home app again, and the speaker should now appear.
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The Harman AVR App controls your receiver through your smartphone, which communicates via your wireless home network. Please make sure that your AVR is properly connected to your network router, with cable for the smaller models. If you have no wireless home network, you cannot use the app.Was this helpful? Thank you for your feedback!
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I have downloaded the HK Remote app and connected to my AURA Studio, but i do not see it in the app?AURA Studio is not supported via our app, and that means you cannot change any settings on it.Was this helpful? Thank you for your feedback!
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Please make sure that your BDS is connected to the home network router also used by your smartphone.Was this helpful? Thank you for your feedback!
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Please place your AVR in full Standby by holding the Power Button for at least three seconds. Now, when you switch it ON again, the problem should have disappeared. Please note that Sleep Mode is not sufficient, you must use full Standby.Was this helpful? Thank you for your feedback!
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Please make sure that if you use 5GHz or 2.4GHz Wi-Fi, all your speakers are connected to either 2.4GHz or all are connected to 5GHz Wi-Fi to have the best performance.Was this helpful? Thank you for your feedback!
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The first 105 files are registered right away. If you know that you have more files in the DLNA system, wait for close to a minute, while the BDS -75 / -77 registers the additional files. After a short while, it will begin counting until all files are registered, or until the maximum of 2000 files is reached.Was this helpful? Thank you for your feedback!
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No, the Bluetooth name is fixed and not changeable. If you have multiple ESQUIRE2 in your Bluetooth list, and when activating one of them, it should be the "first" on your Bluetooth list.Was this helpful? Thank you for your feedback!
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The ALLURE PORTABLE is not constantly looking for a wi-fi system. When you turn the unit on, it finds the wi-fi, connects, and begins working. When you move into another section with a different router, the ALLURE PORTABLE will no longer be connected. You will have to turn the ALLURE PORTABLE off and then back on again, so that it can find it's new wi-fi router.Was this helpful? Thank you for your feedback!
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Please note that the AUX source supports a variety of input connections. By pressing the AUX button on the remote several times, the input toggles between the different audio inputs. Please press the remote control AUX button repeatedly, until the front display shows the correct input source. This should set the AUX input correctly, and you should have audio back in your speakers, to let you enjoy your Harman Kardon system.Was this helpful? Thank you for your feedback!
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Make sure your WiFi extender's name is not the same as that of your main WiFi network. Please use 5 GHz WiFi extenders only for best performance.Was this helpful? Thank you for your feedback!
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If you have updated the unit from a USB stick, performed a reset procedure and removed power from the unit completely for at least 10 seconds, and the BDS still does not work, please repeat the update process. You may want to re-download the update file as well. This should solve the issue, and we are sorry for this inconvenience.Was this helpful? Thank you for your feedback!
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To use our ESQUIRE2 with your Windows system, you'll need to find a Bluetooth driver that supports A2DP Audio codec. HARMAN do not have these and therefore you will need to contact your PC manufacturer.Was this helpful? Thank you for your feedback!
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The HKTS 65 is a new version of the HKTS 60, with minor improvements. Please select HKTS 60 in the menu.Was this helpful? Thank you for your feedback!
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Harman Kardon Invoke
Final Software Update release notes
Release date: September 8, 2021Software version 12.2314.0 Release media Via USB software flash tool as provided by Harman Customer Service What’s New: - Fixed a pop noise sound when you play/pause the music.
- Fixed an issue where Bluetooth pairing is always available without pressing the Bluetooth button.
- Enable factory reset via the reset pinhole next to the microphone mute button. For example, use a paperclip, press and hold the button for 5 seconds to reset your Invoke speaker.
- Other minor bug fixes and improvements.
There are two ways to perform this update.
Option 1 (recommended): Do It Yourself Update
Estimated Time: 15-20 minutes
Cost: Free
Download Link: Harman Kardon INVOKE Driver & OTA2 (220meg)
- Download the zip file from the link above.
- Unzip/Extract the entire contents of the zip file.
- Read through the instructions (OTA2.pdf) before performing the update to familiarize yourself with the procedure.
- Process 1: Install the driver in your Windows 10 computer so that it can recognize and communicate with your INVOKE.
- NOTE: This is not possible on computers that use BitLocker or other corporate encryption tools. Use a personal computer that does not use advanced encryption.
- Process 2: Install the update on your INVOKE via your Windows 10 computer.
OPTION 2: Factory Update
Estimated Time: 2-6 weeks
Cost: Shipping charges from your location to City Of Industry, California
Form Link: Sofware Update Request Form
- Click on the link above.
- Fill out the online form.
- Select INVOKE in the Product field.
- Type “Software Update Request” in the Description Of Issue/Problem field.
- Click Submit.
- Wait to receive an email within 48 hours with instructions for shipping back your unit.
- Please note that you are responsible for carefully packing your INVOKE and all shipping charges.
- Harman will update your product and send it back to you within 2-6 weeks.
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Our A2DP profile only support SBC Codec for ESQUIRE 2.Was this helpful? Thank you for your feedback!
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Yes, but only with power on the Adapt. When it senses a signal on the analog aux input, the input ring will light up green automatically, and the signal will become available from the line output, for transmission with cable to e.g. an amplifier. It is important to note that there will be a slight delay in the signal that comes out of the line output jack, even if it does not involve any wireless functions.Was this helpful? Thank you for your feedback!
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If your device is capable of seeing AURA as an AirPlay unit, it will also be available as DLNA device, as AURA needs to be connected to your network for it to work as DLNA/AirPlay unit. Make sure your devices are on the same network.Was this helpful? Thank you for your feedback!
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Current AURA customers will be able to upgrade your speaker to support Spotify Connect. Simply use the HK Remote app, as it will be OTA update. Otherwise, contact our helpdesk for help.Was this helpful? Thank you for your feedback!
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Yes. This product has a rechargeable battery, handle for carrying and feet to stand.Was this helpful? Thank you for your feedback!
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Yes, in the Harman Kardon Remote APP, it is possible to change the AURA's Bluetooth name.Was this helpful? Thank you for your feedback!
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Yes, on your computer, enter the IP address of the receiver in the internet browser. In the page that opens, it is possible to change the name.Was this helpful? Thank you for your feedback!
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Yes, when the Esquire 2 is switched ON, it can charge a smartphone or tablet (or other USB-chargeable device that matches) through the special USB port. This function is available both when Esquire 2 is running on battery, and when connected to a charging port itself.Was this helpful? Thank you for your feedback!
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It is not possible to clean the clear dome of the AURA. The dome cannot be removed without damaging the product. The only solution if debris falls into the AURA is to try to shake it out through the bass tube. We cannot recommend using a vacuum cleaner to suck or blow through the bass tube.Was this helpful? Thank you for your feedback!
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No, it only supports one Bluetooth connection. Simply disconnect the paired phone/tablet from your Bluetooth device settings, then hold down the Bluetooth button for 3 seconds, and then you are able to pair with the new smartphone/tablet.Was this helpful? Thank you for your feedback!
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No, your USB device has to be formatted FAT32, which a smartphone device cannot be.Was this helpful? Thank you for your feedback!
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Yes, all functions on the HK remote that are meant to control the CD player will work. However, the ON/OFF function is not possible, but if CD is selected as source on the HK remote, pressing the PLAY button will switch the HD 3700 ON.Was this helpful? Thank you for your feedback!
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The SB20 supports these programmable IR codes for your TV remote: Volume+, Volume-, Mute and Power commands.Was this helpful? Thank you for your feedback!
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No, in order to go through the setup procedure, it is necessary to activate the (OSD) On-Screen-Display, and this is not possible on the front panel buttons, you need the remote control. Only the remote control features the necessary OSD button.Was this helpful? Thank you for your feedback!
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Yes, the Harman Kardon SB20 features IR learning functionality. Please follow these steps:
- Power on your Harman Kardon SB20.
- Press and hold the SB20 surround button for 5 seconds. This will make the system enter IR learning mode. The power button will flash amber while in learning mode.
- Now the SB20 can learn to respond to your TV remote control. These commands can be learned: To learn the SB 20 VOL+ command, press volume + on the SB 20 top panel, then press VOL+ on your TV remote control. The power button should blink amber, and the surround button will light up for 1 second. This will indicate that the process was successful. Repeat the procedure for volume-, mute and power on/off.
- To exit the learning mode, press and hold the surround button for 5 seconds again. The power button light goes out.
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Yes, by holding down Volume+ and surround button for more than 5 seconds will reset the SB20. The SB20 will automatically reboot itself, after it has been reset.Was this helpful? Thank you for your feedback!
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Yes, Alexa has various voice commands to turn up the volume. Try saying "Alexa, turn it up" or "Alexa, set volume to 5".Was this helpful? Thank you for your feedback!
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No, we only have support for MHL compatible devices, which Chromecast do not support.Was this helpful? Thank you for your feedback!
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Our BDS system does supports WPS PIN, please do the following:
- Select WPS PIN from the Setup Wi-Fi list. A PIN code is displayed on the screen.
- Enter this same PIN on your wireless router’s internal web page to connect. See your router’s user manual for more details.
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For your personal safety and to avoid possible damage to your equipment and speakers, it is always a good practice to turn off and unplug the AVR and ALL source equipment from the AC output before making any audio or video system connections.Was this helpful? Thank you for your feedback!
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For your personal safety and to avoid possible damage to your equipment and speakers, it is always a good practice to turn off and unplug the AVR and ALL source equipment from the AC output before making any audio or video system connections.Was this helpful? Thank you for your feedback!
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Yes, our AVR's have ARC (Audio Return Channel) on one of our HDMI ports (Labeled ARC). ARC will process both video and audio coming from your TV into the AVR and back, and if you have another source like BlueRay player in one of the other HDMI ports. It will transfer video and audio via the ARC port to your TV.Was this helpful? Thank you for your feedback!
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The OMNI BAR+ as standalone system is 2.1, however when using it in a 5.1 wireless surround system, it generates a virtual acoustic center speaker to complete the 5.1 Surround system. In that combination it will be a 3.1 system.Was this helpful? Thank you for your feedback!
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Please do the following in this order…
- Go into the app and clear the Cache
- Uninstall the app from your device
- Forget or unpair the headphones/speaker from the Bluetooth list on your device
- Reboot the device/phone twice (this is an important step, as it ensures that the device has gone through an entire on/off cycle without ever seeing the app or Bluetooth pairing, so all remnants are removed from the phone)
- Reset the headphones/speaker
- Pair the headphone/speaker to your device
- Play some music to ensure a good Bluetooth connection
- Download and install the app
- Open the app and allow all permissions (app will not function without permissions)
- When the app opens, it should find your speaker and function properly
Note: We cannot guarantee the use of our app when using Beta versions of Operating Systems.
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No it is only available in black.Was this helpful? Thank you for your feedback!
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No it is a premium material with leather look.Was this helpful? Thank you for your feedback!
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No, the operating system itself is not crucial, and no additional driver is necessary for Bluetooth connection of speaker and microphone.Was this helpful? Thank you for your feedback!
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No. The Dual Wireless Sound featured in the Onyx Studio 5 only gives you the capability to connect to a second Onyx Studio 5. It is not possible to connect the Onyx Studio 3 and 5 together. The Onyx Studio 5 can only be connected to no more than one other Onyx Studio 5.Was this helpful? Thank you for your feedback!
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It would depend where you buy it from. If you bought it in Germany, it will speak German from the start and if you bought it from USA or UK it will speak English. The langauge of the speaker can be changed in our HK Alexa setup app. Go to Settings, Device, Language and select your preferred language.Was this helpful? Thank you for your feedback!
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The IENC is not a wireless headphone. It is a wired headphone equipped with a 3.5 mm jack and a Noise Canceling box to control ambient aware sound.Was this helpful? Thank you for your feedback!
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No, you can easily scroll through your library with ease.Was this helpful? Thank you for your feedback!
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Yes, the material used for the strap is synthetic leather (PU/polyurethane).Was this helpful? Thank you for your feedback!
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Yes. This product has a rechargeable battery and a handle for carrying.Was this helpful? Thank you for your feedback!
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This function is not available on these BDS units. So-called five-channel stereo is a feature which is available in Harman Kardon AVR surround receivers, but it has not been included in the BDS platform.Was this helpful? Thank you for your feedback!
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Yes, it can be done very easily. 1: First power on your AURA Studio. 2: Press volume + and Phone button at the same time for 5 seconds. 3: All LED light indicators will flash for 1 second. 4: Your AURA Studio has been reset.Was this helpful? Thank you for your feedback!
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Yes, press and simultaneously hold down the Aux and the Zoom (Blue) buttons on the BDS remote control for at least three seconds. The input selector panel buttons all flash three times.Was this helpful? Thank you for your feedback!
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