How To

How To

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  • If you have two of the same model Google Assistant speakers, you can create a stereo speaker system.

    How to create a stereo pair...

    1. Open the Google Home appUser-added image
    2. Find the speaker you want to setup in stereo pair
    3. Find the speaker/room User-added image
    4. Tap on Settings User-added image
    5. Go to Sound Settings
    6. Find the Speaker pair
    7. You are now entering the setup page pair Tap User-added image
    8. Find your speaker under the Pair with list and tap.
    9. Move the speaker to be Left or Right side and press User-added image
      1. You can tap on Play sound to identify which speaker it is.
    10. Find a name for your Stereo pair User-added image
    11. It takes a minute to complete the setup.
    12. When the configuration is done it will say Ready READY
    13. Press Done
    You have now completed the setup and created a Stereo pair sound experience.

    NOTE 1:  This is only possible with two of the same speakers.  If they are not identical (Example: Citation 100 & Citation One), setting up a stereo pair will not be an option.

    NOTE 2:  It is possible to make a stereo pair of a Mk1 with a Mk2. Setup as normal.
    Airplay from the Mk2 will not be available.

    NOTE 3: It is only possible to use Chromecast and Bluetooth in stereo, Airplay will be mono (and should be grouped in iOS Airplay menu.


     
    1. Mute

      1. Touch the microphone icon on the screen to mute the Google Voice assistant microphone.
        1. NOTE: Google Assistant will not work when the microphone is muted.
      2. Touch and press it again to unmute the microphone.
      3. You can now give it any voice commands that you would like.
    2.  We strongly recommend that you use the original packaging with the existing shock-absorbing packaging material.


      Don’t have the original packaging?

      Please follow these important guidelines to ensure that you pack the device safely and avoid shipping damage.
       

      • Never use bubble-wrap only.
      • Choose a sturdy cardboard box that permits at least 10cm of packaging materials between the device and the walls of the box. Putting the device into a cardboard box without proper shock-absorbing packaging materials will result in damage to the device.
         Air-bubble isolation and foam beans is advisable only for very light-weight items.
      • Use packaging materials that cannot move around, and cannot be damaged by the device moving around and being shaken about.
      For all larger items such as sound bars, subwoofers and PartyBoxes

      In addition to above instructions:
      • Use either panels of foam rubber or strong cardboard plates, or other sturdy materials that keep the device completely still inside the box, even if the box is shaken with considerable force.
      • Keep in mind to still have 10cm or more of packing materials between device and box walls.
      This way, your device should reach its destination undamaged.
       
    3. How to pair an Enchant Subwoofer with your Enchant bar

      1. Go to the back of your Enchant soundbar (800 or 1300)
      2. Press the "Subwoofer pairing" button for 2 seconds.
      Subwoofer bar
      1. In front of your Enchant display, it will say "Subwoofer pairing"
      2. Go to the back of your Enchant subwoofer.
      3. Press the "Subwoofer pairing" button.
      SUB - pair
      1. The small LED indicator will start to flash rapidly and when the connection is successful, it will be a steady light.

      You now have more bass performance and can enjoy deeper richer sound!
    4. 1. Power on your Enchant 800 or Enchant 1300 Soundbar. 2. There are two ways to enter Bluetooth pairing mode on your Enchant soundbar. 2.1. Press the dedicated source button on top of your Enchant soundbar source 2.2. Press the source button until you see "Bluetooth" in the front of the Enchant display. 3. The second option is to use the Remote control included with your Enchant soundbar. 4. Press the "BT" button on your Remote control. 5. The display will show "Bluetooth pairing". 6. Go to your Bluetooth settings menu on your mobile device. 7. Enable Bluetooth and connect to your Enchant 800 or Enchant 1300 Soundbar.
    5. Before starting, remove any interference that might be blocking the Soundbar side-firing speakers. Any ambient noise or sounds that could disrupt the calibration needs to be out of the room. After completing the initial setup in Google Home app, select the Settings screen on the touch display of the product. Select "Speaker Setup", and then "Calibration". Follow the directions in the display to perform the calibration. A series of tone sweeps/chirps will play in all directions, and the calibration process will finish within approx. 30-40 seconds. Calibration is done! In case you are moving the soundbar you will need to calibrate the sound again.
    6. This video shows how to play music and much more with your Google Assistant. You can practice all of your voice commands on your Harman/Kardon Citation or JBL LINK products.


    7. Daily Care instructions for Citation speakers fabric (wool) Daily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years. Never use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself! Many types of stain can be removed using warm water with a microfiber cloth (not too wet). Stain removal guide If you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains. Here is how to do it. First, soak up the liquid with an absorbent napkin or Microfiber cloth. For dried stains use a spoon to roughen the surface. To avoid the stain spreading further start from the edge of the stain working towards the middle. WARNING! Be careful when using solvents, because these could dissolve the upholstery material beneath. Regular and normal cleaning Vacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth. When using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric). General information These tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device. In all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker. HARMAN do not have any recommended companies or partners to redirect any customers too. For furter information we advise visiting the fabric company called KVADRAT by clicking on these links below: https://kvadrat.dk/care-and-maintenance/upholsteries https://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf There are a lot of information about the fabric we are using and you can contact them for further information.
    8. Daily Care instructions for Citation speakers fabric (wool)

      Daily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years.
      Never use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself!

      Many types of stain can be removed using warm water with a microfiber cloth (not too wet).

      Stain removal guide

      If you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains.
      Here is how to do it.

      1. First, soak up the liquid with an absorbent napkin or Microfiber cloth.
      2. For dried stains use a spoon to roughen the surface.
        1. To avoid the stain spreading further start from the edge of the stain working towards the middle.
      3. WARNING!
        1. Be careful when using solvents, because these could dissolve the upholstery material beneath.

      Regular and normal cleaning

      Vacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth.
      When using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric).
       


      General information

      These tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device.
      In all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker.
      HARMAN do not have any recommended companies or partners to redirect any customers too.

      For furter information we advise visiting the fabric company called KVADRAT by clicking on these links below:

      https://kvadrat.dk/care-and-maintenance/upholsteries
      https://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf

      There are a lot of information about the fabric we are using and you can contact them for further information.

    9. Perform a factory reset on the Citation Tower speakers by pressing and holding the reset button on the back panel for 5 seconds. After the reset you can now select "Music" to set up the Tower speakers to your WiFi network.
    10. Press and hold the Volume down and Voice assistant button simultaneously for more than 10 seconds. The speaker will play a sound to confirm.
    11. Press and hold the Phone and VOL + button simultaneously.
      After 5 seconds, the unit powers Off, and is now reset.
    12. Press and hold the 'Volume +' and 'Bluetooth' buttons simultaneously for > 2 seconds (> 5 seconds for the Onyx Studio 8), until the speaker powers off.
      The Onyx Studio is now reset to factory settings.
    13. Resetting the SOUNDSTICKS 4 to Factory Settings

      1. The unit must be on
      2. Press and hold Power and Bluetooth buttons for > 10 seconds
      3. The unit is reset
    14. On the bottom of your ADAPT+ there is a reset button. Hold it down for 5 seconds, until the round button LED lights up in white. The product is now reset and ready to be set up again.
    15. Resetting the device

      top panel
      1. In any source mode, press and hold the power button power and Source button source for 5 seconds.
      2. When the factory settings restore is complete, the soundbar automatically turns off and restarts.
      3. You can now set it up via Google Home app Google Home app again or connect any new Bluetooth devices.
    16. 1. Power on the Enchant 800 or Enchant 1300 Soundbar. 2. In any source mode, press the power and source button for 5 seconds. 3. The Enchant 800 or Enchant 1300 will power off automatically and turn on again. 4. Your device is now reset back to default Factory settings. 5. You can now redo the setup through the Google Home app or pair with a new smartphone or tablet.
    17. What you need first

      • A Harman/Kardon Enchant Soundbar (1300 or 800 model).
      enchant
      • Latest version of the Google Home appGoogle Home app
      • A mobile device or tablet with Android or iOS system.
      • An internet connection.
      • Dual-band router with 2.4GHz and 5GHz connection

      Adding your Enchant soundbar to your Wi-Fi

      1. Open the Google Home appGoogle Home app
             Google home
      1. Click on "ADD" to connect your Enchant 800 or Enchant 1300 Soundbar to your Wi-Fi network.
      2. Follow the instructions on screen and enjoy beautiful sound using Chromecast technology.


      Setup your enchant
    18. This article mostly pertains to car audio but can also be used when setting the crossover for a home theater system.

      When setting up full-range speakers (2-way, 3-way, etc.), it is not necessary to use a HPF.  If a speaker’s frequency response is 40Hz-20kHz, this means that it naturally rolls off at 40Hz on the low end, and 20kHz on the high end.  So even if it is asked to reproduce 30Hz, it won’t, and all is good.

      However, why make the speaker try to reproduce frequencies it can’t, or make the amp work any harder than it needs to.  For this reason, it is good practice to set your HPF at the lowest frequency listed in the speaker’s frequency response. So, if the speaker’s frequency response is 35Hz-20kHz you would set it to 35Hz.

      Of course, there is no harm in setting it higher than 35Hz, if you’d like, or if you have a subwoofer handling the lower frequencies.  Another reason you might set it higher, if you have a car system with 4” speakers in the rear door, but 6x9’s in the front door.  You can let the 6x9’s handle all of the low frequencies while the 4” speakers take everything above 100Hz (for example), even though the speaker's frequency response may go down to 55Hz.

      There are two other methods for setting the HPF on your speaker.
       

      1. If your speaker plays fine without using the HPF:  Begin playing music and slowly turn up the HPF until you notice that the bass response is diminishing, then slightly turn it back until you get full response again.  This now guarantees that you have filtered out the bass that the speaker cannot reproduce without sacrificing any low frequency reproduction of the speaker.
      2. If your speaker is popping or crackling on really deep bass notes:  This may be due to installation location, or simply pushing too much bass to the speaker.  In this case, turn up the HPF until the popping stops.  This is not something that is normally suggested, but if you have a full system up and running and are happy with the results except for some popping in particularly small speakers, adjusting the HPF up a little may help.
    19. The Citation product with Airplay 2, use an iOS feature named Wireless Accessory Configuration (WAC), which is the easiest way to set up Wi-Fi for iPhone users. If you want to set up AirPlay with WAC and set up Google Assistant later, you can follow the below instructions.
      1. Go into the Wi-Fi settings on the iPhone/iPad
      2. Select the speaker you want to set up AirPlay under “SET UP NEW AIRPLAY SPEAKER...” on the lower part of the display.
      3. Choose the Wi-Fi network you want to connect this speaker to, then press Next. This should normally be the same network your phone is connected to, which will appear as the default option.
      4. The speaker will connect to the Wi-Fi network. Press Done to finish the setup.
      5. After setup is successful. You can tap the Airplay symbol in Control Center or from your favorite audio streaming app to use AirPlay from your iPhone and iPad.
      Note:
      • If you don’t see the correct Wi-Fi network, make sure that the speaker is in range of the Wi-Fi router or access point.
      • If your iPhone or iPad has never connected to this Wi-Fi network before, you will need to enter the Wi-Fi password at this time. Most users will not need to enter this password.
      • If you cannot see your speaker under “SET UP NEW AIRPLAY SPEAKER...”, unplug and plug in power again to start it again.
      • About streaming music from Apple TV, iTunes and Mac, you can visit https://support.apple.com/HT202809 for more information.
    20. Download the Google Home app, available for iOS and Android versions. 1. Open the Google Home app. 2. Plug in power for your Enchant 800 or Enchant 1300 Soundbar. 3. Enable Bluetooth. 3.1. Enable Location service on your phone and permit Google Home app to view your location (Android only). 4. Click setup device in your Google Home app. 5. Follow the instructions provided in the app, and enjoy Chromecast streaming for your Enchant soundbar!
    21. Troubleshooting on a Wi-Fi Network:

      1. Unplug your router, then plug it back in.
      2. Give the router a minute or two to start up again.
      3. Make sure your phone, tablet, or computer has reconnected to the correct Wi-Fi network before checking the SmartThings app again, making sure not to connect to a guest network, as this can prevent your devices from connecting to your speaker.
      4. Use the router’s default “WPA2” security setting. Do no use “WEP” security setting on the router as this is not supported to connect your speaker with the internet.
      Troubleshooting with ethernet:
      1. Check the ethernet cable to make sure that the ethernet cable is firmly plugged in to both the router and your speaker.
      2. If possible, try connecting the ethernet cable to a different port on the router.
      3. You can also try using a different ethernet cable to make sure that the cable is not faulty.
    22. This video shows how to use a smart speaker that has Google Assistant built-in.
      Our LINK series have Google Assistant built-in therefore you can practice your voice commands together with Harman/Kardon Citation or JBL LINK products

    23. Before you start

      • Remove any interference that might be blocking the Soundbar side-firing speakers.
      • Any ambient noise or sounds that could disrupt the calibration needs to be out of the room.
      • In case you are moving the Enchant Soundbar you will need to calibrate the sound again.
      • If something went wrong, you can always delete the calibration settings by resetting the system.
        • Press and hold Power - button and  Soruce button down for 5 seconds.
        • This will delete all settings, including the Wi-Fi connection.


      How to use the MultiBeam feature

      1. Press and hold the CALIBRATION iconbutton for 3 seconds.
        1. On the Enchant display a timer will start counting down from 3 to 0 (Once hitting 0 the Calibration will begin).
      Remote icon
      1. The calibration takes around 60 seconds before it is complete. While calibrating you will hear some noises coming from the speaker.
      2. When finished the display on the Enchant Soundbar will say "DONE"

       
    24. When all 5 battery level indicator led's are illuminated solid white.
    25. The power on/off symbol/button will flash white consistently. The LED switches to OFF when charging is complete.
    26. The power on/off symbol/button will flash red consistently.
    27. We do not recommend using WEP encryption method, as this can leave your Wi-Fi vulnerable to outside threats. Our OMNI+ does not support this encryption type, we are supporting WPA and up.
    28. Make sure you disable AP/Client isolation on your Access Point / Extender and that Multicast forwarding is not disabled between the W-Fi networks. However, we cannot guarantee than streaming will work flawless as Extender networks are tricky and can cause many issues. Always use a 5GHz Wi-Fi network extender for best results.
    29. 1. Disconnect/unplug the product from the network cable. If dealing with a smartphone, forget the wi-fi on the phone. 2. Shut the router completely OFF. (do not reboot, you must turn it completely off) 3. Boot the router up and let it complete it's connection with everything, usually a few minutes. 4. Shut the router completely OFF, again. This is REALLY important. Before turning it off a second time, the router still has the product in it and is looking to connect to it. Shutting it off a second time allows the router to go through a complete power cycle without ever seeing the product, so it will remove it from its system. 5. Boot the router up, again, and let it complete it's connection with everything. 6. Now plug-in/turn on the product. The router should find the product and all should work. 7. If dealing with a smartphone, search for the wi-fi and reconnect to it. All should work after this.
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