ENCHANT SUB

Software Update Release Notes

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Version:  24.51.11.75.00

Release Date: January 20th, 2025

Release Media: OTA (over the air) Automatic Update through HK One App

 

What’s New

1. Improved software performance

To reset the device to its factory settings: 
Power on the speaker. While on, press and hold the power button down for 15-20 seconds until the speaker turns off.

Now that the speaker has been reset, make sure to remove it from your BT settings if it was once paired to other devices as the BT memory has been reset as well. Once you turn the speaker on again, it should automatically enter into pairing mode with a flashing LED. It should pop up on your discoverable devices under your BT settings and connect within a few seconds. 

To reset your speaker to its factory settings, press and hold the Bluetooth and Vol + buttons for at least 10 seconds. The LED will emit a constant amber color until the reset is completed. 

As of December 1, 2022, Google Assistant on third party smart displays, soundbars, and speakers are no longer able to make a voice call to a landline or mobile number on the carrier network. Voice-over-IP calls continue to work. This is due to the ongoing infrastructure improvements.

 

Please click here to see Google’s official statement/article explaining this.

The Citation Amp works with Chromecast built-in (audio only), and also works with Hey Google products. For example, you can use voice commands to tell your other Google speakers to play music on Citation Amp.

Harman Kardon Warranty Information

The limited warranty begins on the original date of purchase, and is valid only on products purchased from authorized resellers in the United States and used in the United States.

 

Warranty Period: Home Audio, Portables, Headphones

One year (except non-powered speakers, which are covered for five years)

 

Warranty Period: Car Audio, Marine, Powersports

One year

 

NOTE: Warranty coverage can differ by model, please refer to the warranty card included with your product to check your coverage.

 

What is covered by the Harman Kardon warranty?

Unless a different warranty period is stated in the Warranty Card provided with your Harman Kardon product, Harman Kardon warrants for a period of 1 year (5 years for any non-powered speakers) from the date of retail purchase by the original end-use purchaser, that this product, when delivered to you in new condition, in original packaging, from a Harman Kardon authorized reseller and used in normal conditions, is free from any defects in manufacturing, materials and workmanship. Refer to the Warranty Card provided with your Harman Kardon product for specific details including what is not covered along with other terms and conditions.

 

During the warranty period, the product or components will be repaired or replaced at Harman Kardon’s option, without charge for either parts or labor. Alternatively, Harman Kardon may decide at their sole discretion to refund the pro-rated portion of the original purchase price based on the remaining balance of the warranty period.

 

Any warranty service or replacement that is performed will not extend the original warranty period.

 

What is not covered by this warranty?

This limited warranty does not cover damage or failures that are a result of:

• Damage caused by accident, unreasonable use or neglect (including the lack of reasonable and necessary maintenance)
• Damage to, or deterioration of, any accessory or decorative surface
• Damage resulting from failure to follow instructions contained in the owner’s manual.
• Damage resulting from the performance of repairs by someone other than an authorized Harman Kardon service center
• Deterioration of component parts, the nature of which is to become worn or depleted with use such as batteries and headphone ear pads

 

How to obtain warranty service?

Before requesting a replacement, you may read through our support materials and FAQs. If your questions are not answered, please reach out to our experts for personal assistance and troubleshooting. If you still need to replace your product, please follow these steps:

 

1. Have your purchase receipt or order confirmation handy
2. Please visit our support section to fill out the warranty exchange form.

 

HDMI Output

Both Enchant 800 and Enchant 1300 support these:

• HDMI 2.0b compliance
• HDCP 2.2 compliance (Means it supports 4K Blue-Ray Movies or streaming clients with 4K encryption)
• CEC features (Scroll to see support)

HDMI Input

Enchant features only 1 x HDMI input, and Enchant has 3 x HDMI inputs and support this:

• HDMI 2.0b.
• HDCP 2.2 for all HDMI input connections (Means it supports 4K Blue-Ray Movies or streaming clients with 4K encryption)
• 4K Pass-through.

CEC Support

CEC support only available through your HDMI connection and we are always using standard protocol for our products.
We support these:

• System Standby: When you press the "Power off" button on your TV remote, the Enchant soundbar will go into Standby mode as well.
• ARC or called Audio Return Channel: If you would have a TV BOX connected directly to your TV and using ARC from TV to Enchant soundbar, then all sound will be transferred through ARC connection.
  • In case you are not using the HDMI ARC connection then sound coming from the TV show will not be transferred to the Enchant soundbar.
• System Audio Control: Using your TV remote to turn up or lower the volume will be synchronized with the Enchant soundbar.

Bigger model is the Enchant 1300 and smaller model is the Enchant 800.

If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.

This product has bluetooth for wireless connections and an auxiliary audio input for wired connections.

You can delete specific voice recordings associated with your account by going to History in Settings in the Alexa App, drilling down for a specific entry, and then tapping the delete button. Or, you can delete all voice recordings associated with your account for your Harman Kardon Allure speaker, by selecting the applicable product at the Manage Your Content and Devices page at www.amazon.com/mycd. and deleting voice recordings. However, this may degrade your Alexa experience.

Press the Bluetooth source button on your BDS remote. In the right top corner of your TV screen, there should be a button called "Pair". Jump to the "Pair button" to perform pairing by using the arrow keys on your remote control. Click OK while being on the pair button. Once pressed, a pop-up screen will appear, this indicates pairing mode is active for 3 minutes. Go to Bluetooth settings on your mobile device, find the BDS in the list and connect. If you want to pair a second device, please repeat the procedure to activate pairing mode.

For Citation ONE, Citation 100, Citation Sub and Citation Surround, Press and hold the RESET button on the speaker for 5 seconds. For Citation 300, Citation 500, Citation Bar and Citation Tower, Press and hold the RESET button on the speaker for 5 seconds, or select the Factory Reset option in the touch screen settings menu.

That is easy, simply say "Alexa, mute" or "Alexa, mute music". To resume playback if needed, say "Alexa, resume playback".

We have some suggestions if you want to enjoy the best performance from your Bluetooth devices. 1. Please note that if you have a large number of Apps open in your smartphone or tablet, this may block or overtax its processor. Dropouts may result. Try to close all or most active apps. This should solve the problem. 2. Bluetooth signals from smartphones and tablets are not very strong. Make sure that the signal does not have to pass through doors, walls etc. Always maintain a clear line of sight between transmitter and receiver. 3. Do not carry your smartphone in your pocket, if you have dropouts. Your body can act as a screen, reducing the strength of the Bluetooth signal. Put the phone on a table or other surface. 4. Do not walk around while listening. If the transmitter and the receiver are moved in relation to each other, dropouts occur more frequently. 5. Under normal circumstances, you can expect a range of 5 meters with no problems, if you follow the above advice. In some instances range is longer, but we cannot promise this.

You can only pair bluetooth after you've successfully setup your Invoke. To put it in pairing mode, press the bluetooth button until the light flashes. You are now in pairing mode. Locate the Invoke on your device (phone, tablet, etc.) Select the Invoke. You should receive a tone indicating the pairing process is complete.

To prevent other people from changing the source on your BDS through Bluetooth, you can disable the “Automatic Playback” function in the System Settings of the BDS ( 280, 580, 280S and 580S ). This does not prevent others from connecting to one of the two Bluetooth receivers in the BDS units, but it prevents other people from “interrupting” your playback source. This is where the change is done: Settings – System Settings Automatic Playback ( Enable/Disable ) Enabled: People can connect to your BDS and start playing music/audio. Your BDS will automatically change source ( or switch on, when BDS is in Standby mode ) from any source. Disabled: People can connect to your BDS, but the BDS will not automatically change source, or go out of Standby mode when a music/audio signal is sent through Bluetooth.

Press and hold the "Microphone off" button for 5 seconds. The Allure speaker will tell you when it is ready to be configured.

Each time the HD 3700 is switched off, the player is reset.

There is a reset button on the bottom of the Omni+ devices. Press and hold this button for 5 seconds to perform a factory reset of your product. All product settings, Wi-Fi, and Bluetooth connections will be erased. To reset the OMNI 50+ speaker, please do the following: First, press & hold ‘Source’, ‘Vol+’, ‘Vol-‘ buttons at the same time. The Omni 50+ will switched off, indicating that the product was successful reset. Secondly, press ‘power' button to turn on power for the Omni 50+ speaker. Now you can easily set up the product again for your home Wi-Fi network.

The reset procedure is quite different from the rest of the OMNI+ series. To reset the OMNI 50+ speaker, please do the following: First, press & hold ‘Source’, ‘Vol+’, ‘Vol-‘ buttons at the same time. The Omni 50+ will switched off, indicating that the product was successful reset. Secondly, press ‘power' button to turn on power for the Omni 50+ speaker. Now you can easily set up the product again for your home Wi-Fi network.

On the back of your OMNI BAR+ there is a reset button. Hold it down for 5 seconds, until the round button LED lights up in white. The product is now reset and ready to be set up again.

With the Onyx Studio 2 switched ON, the ON/OFF switch light flashes while the unit is charging. If the unit is switched OFF, no indication shows that charging is taking place, but charging still takes place. When charging is complete, the light becomes constant. There is no battery status indication, so it is not possible to follow the power level of the battery.

By pressing and holding the "Volume+" and "Bluetooth" button together for 5 seconds. A voice will say the version number.

To choose a wireless network for your BDS system, please do the following. 1: Select Choose a network from the Setup Wi-Fi list. 2: Follow the instructions on the screen to select your wireless home network and enter your security password, if applicable.

USB playback is available in US version only. After the USB drive is inserted, press and hold the "Play/Pause" & "Vol +" buttons for 10 seconds to start USB playback. Please note that there are no pause/next track/previous track controls for USB playback.

The speaker will be automatically updated if any new software is available. You can check our HK Alexa setup app for more information, since the app will show a notification that new software was installed. Tap on the icon showing and see all release notes.

If/When a software update becomes available for this product, our upgrade toolkit (HID) can be found on our website HarmanKardon.com. With this tool you are able to update the firmware version of your speaker.

Please refer to the owner's manual for AVR 151 or 151S. The procedure is explained there. The remote control contains a number of pre-programmed command sets that can be activated to control TV sets, disc players and other devices of various brands.

You can send any 4k video signal into the HDMI inputs of your AVR, and it will be sent to your TV screen from the HDMI output, either in 4k or 1080p. Sometimes it may be necessary to switch off the TV set, then switch it on again, to activate a new "handshake" between the devices, in order to open for the 4k signal, if normal HD 1080p signal was the last signal used. Please note that not all 4k signals can be viewed. Many streamed videos from Youtube will work, as will any 4k material that you have recorded yourself, and many TV boxes will work also. However, HDCP 2.2 protected material will not be shown in 4k, but will be converted to full HD 1080p signals, because these AVRs do not support HDCP 2.2 digital copy protection. HDR is not supported.

With no signal, the BDS will turn itself off after the number of minutes you have previously set. When connected with optical cable to an external source, and with signal present, it will not turn off, even if the Auto Turn Off is on.

Each speaker, adaptor and phone/tablet connects to your home Wi-Fi network, just like any other Wi-Fi produce you own. You can then stream any music from your phone/tablet to any Omni speaker or Adapt over your home network

Vi measures heart rate using an optical heart rate sensor in the left earbud. The sensor emits light in a specific wavelength to the tissue of the tragus in the ear, and the reflective light is captured by the receiver of the sensor, that is processed by a proprietary algorithm to capture the heart rate. If you need assistance getting an accurate and consistent heart rate, check out this tutorial video to find the correct fit.

The two subwoofer outputs are parallel, meaning that when changing subwoofer settings in the setup menu, both outputs will be adjusted. Establish the 7.2 system simply by adding a second subwoofer to an existing 7.1 system, connecting it to sub output 2.

You can change the volume on the Harman Kardon Aura Studio 2 by either using the volume control ( indicated with the + and - ) on the front of the Aura Studio 2. Alternatively, when connected by Bluetooth from a mobile device, you can change the volume from the mobile device. There are 32 steps in the volume

Plug in via USB charging port behind the cap on the RIGHT side of your neckband just below the volume controls. When the light is on, your neckband turns green. (Press the plus and minus on the volume control to get the battery status)

With the SB35 in standby, press and hold Volume plus and Volume Minus for more than three seconds. The software version is now shown on the front panel display, under the fabric grille. It is the first figure that is the software. More info is shown, but is not relevant for user.

You need to download the HK Alexa setup app from either Google Play Store or Apple App Store, then follow the procedure written in the app.

We recommend starting playback on the Omni+ speaker first, and then linking the 1st generation Omni speakers. Omni+ is more powerful and can provide more stability when restreaming to other speakers.

The HD 3700 will list each folder or directory together. Folders that are found in different directories can be easily navigated to using the FOLDER +/- button. Simply press the FOLDER +/- button to skip between different directories.

1. Place the 3770 in Bluetooth input mode with the BT button on the front panel or the remote. 2. Do a BT search on the phone, until you find HK3770. Then pair with it. 3. Now you can select the HK3770 as audio source on your phone, depending on the phone. On some phones, you can simply begin to play music after performing the pairing, and the HK3770 will play, if it is in Bluetooth input mode, shown on the front panel display. 4. You can control play/pause etc. from either your phone or from the HK3770 remote control. If you want to use the HK3770 remote, you must first press the STEREO Button on the remote control in order to activate the correct remote codes. Now a press on the PAUSE Button on the HK3770 remote will pause the music by placing your phone on pause, and you can restart play by pressing the PLAY Button. 5. To pair another source to HK3770, first deactivate BT on the source presently paired to release new pairing.

Make sure that the unit you are attempting to connect to is in pairing mode under Bluetooth Settings. Press the power button located on far right outer rim of the speaker. If this is the first time connecting the unit, it will immediately go into pairing mode. HK Onyx 4 Studio should show up on your discoverable devices within 3-5 seconds. Once you choose the HK Onyx Studio 4 on your device, you will be connected and ready to experience that superior Harman Kardon sound.

Press and hold the bluetooth button for 2-3 seconds. The bluetooth button is located on the bottom RIGHT ear cup. If this is your first time turning on the headphones, it should immediately begin to search for a device to connect to. You will see the blue LED light flash on the bluetooth symbol as it begins to search for the device. Make sure the bluetooth setting is on and in search mode on your device. The Soho Wireless should appear on your discoverable devices within 3-5 seconds. To power off, press and hold the bluetooth button until you hear the audio music prompt indicating that it has powered down.

By pressing and holding the "Volume+" and "Handsfree" ( phone ) button together for 5 seconds. The Harman Kardon Aura Studio will power off, and is now reset back to factory defaults.

Find a paper clip or something similar, then next to the power connection there is a small hole. Insert your paper clip and hold it until the Harman Kardon Allure tells you it is reset.

In the Harman Kardon Controller app, set up the Adapt as a stand-alone room, not a stereo pair room. The Adapt always delivers stereo audio via its Audio Out jack.

At the bottom of the Setup Source page for the specific source you are setting up you will find a field labeled Zone II Input or Zone II Audio Input. This is where you will assign the analog audio input that you will use for this particular source. The Zone II audio is strictly analog. So, for example, if you are planning to use your DVD player for the main room and Zone II, you will need to connect the DVD player to the AVR using both analog and digital connections, digital for the main room, and analog for Zone II.

Press and hold the power on/off symbol/button for 3 seconds.

Press the power on/off symbol/button down for 1 second.

Download the HK Connect app to your mobile device. Make sure that the Onyx Studio 4 speaker is connected successfully to your mobile device. The HK Connect app should recognize the Onyx Studio 4 within the first few seconds. Once inside the app you can activate the voice assistant and connect to other Connect+ Harman Kardon devices.

Switch device ON.
Press and hold VOLUME+ and PLAY/PAUSE buttons until all lamps light up.
Device is now reset.

Because the Right Ear cup is a touch sensor, you simply have to move your finger from top to bottom on the outside ear cup to increase the volume. In order to decrease the volume, move your finger from the bottom of the ear cup to the top.

With the table stand, Sabre 35 is 125 mm high and 55 mm deep.

For the owner, two indications show the difference: 1. In the menu system, a Spotify option is available as one of the tiles. 2. A check of the software version will show 3.16.0 or higher. There is no mention of the Spotify option on the BDS unit itself. For customer service, a serial number check will show the precise model.

The memory is based on flash memory, and is not forgotten.

If your OMNI 50+ is completely drained, it will take 3,5 to 4 hours to fully charge. We advise to charge the Omni 50+ when it starts to blink red.

AURA Studio has the Multi-Connect feature (Social-Mode) which allows you to connect up to 2 devices at the same time and play different music from either device. Note that the music playing on one device will be interrupted when the other device begins playing music, and vice-versa.

You can have two connectecd devices at the same time.

As a stand-alone soundbar, the product can support 5.0.2 channels. When connected to the optional Citation Sub or Citation Sub-S, the product can support 5.1.2 channels.

It is also possible to have physical rear surround channels by connecting the optional Citation Surround.
 

The amount of Chromecast speakers you can stream music to depends on the bandwidth of your local wireless network. Theoretically, an unlimited amount of devices can be connected to stream the same song.

Our Multi-Connect feature supports up to two devices, to be connected at the same time. But only one device can play at a time.