How To

Support Overview / How To

How To

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  • Can I see my voice interaction history somewhere on my Harman Kardon Allure?
    Yes, you can see all voice interactions with the Harman Kardon Allure by using the Alexa app and visiting History in Settings. Your interactions are grouped by question or request. Tap an entry to see more detail, provide feedback, or listen to audio sent to the Cloud for that entry by tapping the play icon. Sometimes Alexa may not understand you perfectly, and the translations you see in History may not always reflect exactly what you said (for example, they may be inaccurate or incomplete). You can help us improve your experience by providing feedback on inaccurate translations in History.
  • Can i reset my ONYX STUDIO 2?
    Yes, turn on your Onyx studio 2 and hold down phone button & volume + at the same time. Onyx Studio 2 will power off and when you power it on again, it has been reset.
  • Can i reset my ESQUIRE 2?
    Yes, simply press and hold Volume + & phone button at the same time. When the unit is reset, it will power off, and turn on the unit again, and it is reset.
  • Can I reset my Bluetooth stored devices on my AURA?
    If you want to change Bluetooth source, you may have to reset the Bluetooth system in the AURA. To do this, hold your finger on the input selector field (circle with arrow pointing in) on the side of your AURA for at least 3 seconds. Now the previous source is deleted, and you can pair a new source and play from it.
  • Can i reset my Aura Speaker?
    Yes, when unit is on, press and hold Source and Power buttons for about 6-7 seconds.
  • Can I play contents from a USB stick in Zone 2?
    Yes, Zone 2 can play compatible contents of a USB stick inserted into the front panel of the receiver.
  • Can I make phone calls via my Harman Kardon Allure speaker?
    No, this feature is not supported in our Harman Kardon Allure speaker. This might change with future updates. You can call your Amazon friends by using the Alexa app.
  • Can I get TuneIn Radio to work with first-generation OMNI speakers, if I also have one new OMNI+ speaker?
    Google has licensed Chromecast to OMNI+ speakers only. Therefore, the only way to listen to TuneIn Radio on first-generation OMNI speakers is to use Bluetooth.
  • Can I create my own custom equalization settings?

    Yes!

    By using the Samsung SmartThings app, you can change the equalization settings of the speaker to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:

    • BASS: Adjust the lower frequency sounds, such as bass or a kick drum.

    • MID: Adjust the mid-frequency sounds, such as human speech.

    • TREBLE: Adjust the higher frequency sounds for clarity.

  • Can I create my own custom Equalization setting?
    Yes. By using the My JBL Headphones App you can change the equalization settings of the headphone to fit your personal taste. JBL provides you with three presets, or you can adjust the setting of each frequency to create your own personalized EQ
  • Can I create a Multi-room system with Harman Kardon Allure?
    Not yet, because this feature is not implemented in our system. We are working on future updates to add the functionality that will make Harman Kardon Allure work in a Multi-room environment.
  • Can I control Zone 2 functions with my iPhone?
    Yes, download the Harman Kardon Remote app to do this.
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