How To
How To
506 results
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Yes. The auxiliary audio input connection is located in the back below the radiator between the feet.Was this helpful? Thank you for your feedback!
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Yes, there are three settings: high, low and off.Was this helpful? Thank you for your feedback!
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No, this feature is not yet embedded into our Harman Kardon Allure speaker. Future updates might include this feature, therefore keep an eye on the release notes in our HK Alexa setup app.Was this helpful? Thank you for your feedback!
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The Adapt connects to an active speaker or amplifier via the 3.5mm Audio Out jack. It acts a receiving point for Wi-Fi audio streams, upgrading existing audio equipment to work in the Harman Kardon Wireless HD Audio System.Was this helpful? Thank you for your feedback!
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Yes, no matter if Aura is in Sleep mode or Standby mode, an incoming Bluetooth signal will wake it up.Was this helpful? Thank you for your feedback!
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Harman Kardon Radiance 2400 uses patented Constant Beamwidth Technology (CBT) with 24 drivers to create an all-new listening experience. Typical loudspeakers have very narrow sound dispersion in the mid-range and high frequencies, making a very narrow sweet spot for one listener. On the other hand, CBT delivers room-filling sound dispersion and a resulting wide sweet spot, so everyone in the room has great listening experience. The use of CBT allowed us to reduce the cabinet size dramatically. This resulted in a very sleek loudspeaker that does not compromise on sound but looks even better when compared to bulky wooden floor-standing speakers in combination with large AV components.Was this helpful? Thank you for your feedback!
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If you encounter an "Internal error 300" error message when using Deezer from inside our HK Controller app, we advise you to log out of your account and log in again, still in the Controller app. The error message is a communication error between speaker and Deezer server. If you still encounter this after you have logged in again, please consult our helpdesk.Was this helpful? Thank you for your feedback!
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Developed for HARMAN Professional Solutions, this technology ensures every listener in the room enjoys the same exhilarating sound experience via precisely-tuned beam-forming components. HARMAN’s revolutionary technology uniquely unites 24 precisely calibrated 1.25” transducers in each of the elegant Radiance speakers to deliver the same superior sound coverage from corner to corner.Was this helpful? Thank you for your feedback!
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If the remote control stopped working, please check if the batteries are drained. If so, replace them with new ones.
The remote control may have failed to connect with the digital hub. On the touchscreen, tap “Options” > “Remote Control”, then follow the onscreen instructions to pair with the digital hub again.Was this helpful? Thank you for your feedback! -
It is possible to connect a turntable to the AUX input of the Radiance 2400. Depending on the turntables output specifications, a phono-preamplifier will in most cases be necessary to connect in-between.Was this helpful? Thank you for your feedback!
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The ADAPT+ is made to connect an external subwoofer. The subwoofer needs to be an active device, which means that it must have its own, built-in amplifier.Was this helpful? Thank you for your feedback!
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The BDS 235 and 535 owner's manual states that you need an ADAPT to make your system wireless. You do it by connecting the BDS system's analog outputs to the ADAPT's analog AUX input. The ADAPT will then re-stream to your OMNI speakers wirelessly. However, if you listen to the OMNI speakers, and want to listen to the music directly from the BDS system at the same time, there will be a delay in the sound from the OMNI speakers. The BDS speakers will play the music first, and since the ADAPT needs to process the data wirelessly, a delay results. To avoid delay, please mute the BDS system, or connect from the ADAPT line-out to the BDS AUX in instead of the other way around. With this setup, you can only play to the BDS from an OMNI speaker, which will not be delayed in sound.Was this helpful? Thank you for your feedback!
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CITATION TOWER
Software Update Release Notes
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Version: 94384
Release Date: June 24, 2024
Release Media: OTA (over the air) Automatic Update
What’s New
- Security improvements
- Performance improvements
Was this helpful? Thank you for your feedback! -
General information about WiSA:
WiSA is a wireless system designed specifically for audio and speakers. An audio system that incorporates WiSA technology has it's own internal wireless system. It is capable of doing 96kHz/24bit audio with an audio latency of only 5ms, virtually undetectable by the human ear.
For more information on WiSA technology, please go to the official WiSA website.
If a product is WiSA Certified, it can be used with any other WiSA certified product. For example a WiSA Ready TV with at transmitter.
Note: The overall sound quality is dependent on the processing and setup in the WiSA TV & transmitter, and may result in a performance (EQ, crossover and levels) not intended by the speaker manufacturer. To be sure that the Citation products sound the best, use a Citation Bar product as the main "hub".
Citation Surrounds
WiSA Certified products:
Citation Sub
Citation Sub S
Citation Towers
Citation Bar
Products making use of WiSA technology (not certified):
Citation Multibeam 700
HK surround
WiSA does not offer 3D audio formats like Dolby Atmos, and DTS:X yet, so at the moment it is limited to 5.1 or 7.1 Dolby Digital. So regardless of which brand of WiSA speaker you choose, Dolby Atmos will not be available yet.
Limitations:Was this helpful? Thank you for your feedback! -
CITATION OASIS
Software Update Release Notes
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Version: 94384
Release Date: May 20, 2024
Release Media: OTA (over the air) Automatic Update
What’s New
- Fix security issue
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Version: 94340
Release Date: January 22, 2024
Release Media: OTA (over the air) Automatic Update
What’s New
- Update to Google SDK 1.56
- Fixed DAB stations not appearing in scan list
- Fixed issue with radio powering on without user input
- Improved performance
- Fixed bugs
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CITATION MULTIBEAM 1100
Software Update Release Notes
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Version: 23.42.21.81.01
Release Date: August 5th, 2024
Release Media: OTA (over the air) Automatic Update
What’s New
- Upgrade to Google SDK 1.56
- WiFi Setup Improvements
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CITATION BAR
Software Update Release Notes
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Version: 94384
Release Date: June 24, 2024
Release Media: OTA (over the air) Automatic Update
What’s New
- Security improvements
- Performance improvements
Was this helpful? Thank you for your feedback! -
CITATION AMP
Software Update Release Notes
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Version: 94384
Release Date: June 3, 2024
Release Media: OTA (over the air) Automatic Update
What’s New
- Fixed security issue
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Version: 94326
Release Date: May 6, 2024
Release Media: OTA (over the air) Automatic Update
What’s New
- Upgrade to Google SDK 1.56
- Allow "Mono Full Range Out" as a Subwoofer crossover setting
- Bug fixes
- Performance improvements
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CITATION ADAPT
Software Update Release Notes
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Version: 94369
Release Date: June 24, 2024
Release Media: OTA (over the air) Automatic Update
What’s New
- Security improvements
- Performance improvements
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CITATION 300 & CITATION 500
Software Update Release Notes
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Version: 94384
Release Date: June 3, 2024
Release Media: OTA (over the air) Automatic Update
What’s New- Fixed security issue
Version: 93641 / MCU: 0.2124.2
Release Date: August 22, 2022
Release Media: OTA (over the air) Automatic Update
What’s New- Fixed a grouping issue with other Chromecast built-in speakers
- Resolves the issues with the "Google Home" app when used with an Android device.
- Other bug fixes and improvements
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It is not possible to connect further speakers (center or rear) to the system.
The Harman Kardon Radiance 2400 is a 2.1 sound system. With it's unique sound characteristics and sound dispersion, it can fill a large room with high quality sound.Was this helpful? Thank you for your feedback! -
You can stream the audio to your AirPlay compatible speaker using the Control Center on your iOS device by completing the following steps:
1. On your iPhone or iPad, open Control Center by swiping down from the top right of the screen.
2. Find the audio icon in the upper right-hand corner and then tap the AirPlay icon.
3. Select the speaker from the list of devices to stream audio using AirPlay.
You can also use AirPlay directly from some iOS apps, like Apple Music by:
1. Opening the app.
2. Tap the AirPlay icon.
3. Select your AirPlay compatible speaker.Was this helpful? Thank you for your feedback! -
You have the option to turn the Noise Cancellation on and off by using the switch that is located on the right side of the NC box. When choosing the switch option, you will see a green light inside the the switch will indicate that the Noise Cancelation is on. To turn off the Noise Cancelation, move the switch down towards the cable and the green light will turn off. When charging this device with the micro USB charging cable included in the packaging, you will see the light turn orange to indicate that it is charging.Was this helpful? Thank you for your feedback!
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The music track switching is only available when the music is playing. This is due to a signal detect issue, which is only present when the music is paused.
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unfortunately not, wireless dual sound, can only play the full signal, which contains both left and right channels in both speakers.Was this helpful? Thank you for your feedback!
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Wireless dual sound can be used to pair two speakers which has the wireless dual sound technology, Which are Aura Studio 2, GO+PLAY, Onyx studio 3, Onyx mini. Please note: Dual Wireless Sound only has the capability to connect no more than 2 speakers at a time. NOTE: The Onyx Studio 5, which also has Dual Wireless Sound, can NOT be used together with other products which feature DWS. Only 2 Onyx Studio 5's can pair with eachother.Was this helpful? Thank you for your feedback!
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We are sorry, but this is not possible, neither as software upgrade nor as mechanical modification.Was this helpful? Thank you for your feedback!
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JBL Playlist: Yes, it can be used with Bluetooth out of the box, and also Chromecast (setup is done via Google Home, but speaker does not have Google Assistant built-in) JBL Link Bar: Yes, it can be used with Bluetooth and Chromecast after setting the bar up with a Google account - choosing not to activate the Google Assistant. JBL Link Music: No, this speaker requires setup via Google Home JBL Link Portable: No, this speaker requires setup via Google Home JBL Link 10, 20 and Link View: No, these speakers requires setup via Google Home Harman Kardon Citation series: No, this speaker requires setup via Google Home Harman Kardon Allure: Yes, Bluetooth is available from factory settings. Every time it is powered on and off, the speaker will say "Now in setup mode, follow the instructions in the Harman Kardon Alexa App." Harman Kardon Allure Portable: Yes, Bluetooth will be available after initial setup in the Harman Kardon Alexa App. This means that you have to log in with your Amazon account at first, and if you do not want to use the Alexa assistant, log out of you Amazon account afterwards. Harman Kardon Astra: Yes, Bluetooth will be available after initial setup in the Harman Kardon Alexa App. This means that you have to log in with your Amazon account at first, and if you do not want to use the Alexa assistant, log out of you Amazon account afterwards.Was this helpful? Thank you for your feedback!
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This is not supported at this time, but the upcoming Omni+ speakers will support Google Chromecast built-in, which has support for many Internet radio services such as TuneIn Radio.Was this helpful? Thank you for your feedback!
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