How To

Support Overview / How To

How To

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  • How long will it take to charge my OMNI 50+ speaker?
    If your OMNI 50+ is completely drained, it will take 3,5 to 4 hours to fully charge. We advise to charge the Omni 50+ when it starts to blink red.
  • How long does the BDS remember preset radio stations?
    The memory is based on flash memory, and is not forgotten.
  • How is it possible to see the difference between BDS 280/580 and the "S" versions with Spotify Connect feature?
    For the owner, two indications show the difference: 1. In the menu system, a Spotify option is available as one of the tiles. 2. A check of the software version will show 3.16.0 or higher. There is no mention of the Spotify option on the BDS unit itself. For customer service, a serial number check will show the precise model.
  • How high and deep is the SB 35 SABRE with its table stand?
    With the table stand, Sabre 35 is 125 mm high and 55 mm deep.
  • How do you turn up the volume on the Soho Wireless?
    Because the Right Ear cup is a touch sensor, you simply have to move your finger from top to bottom on the outside ear cup to increase the volume. In order to decrease the volume, move your finger from the bottom of the ear cup to the top.
  • How do you reset the Go+Play (Mini, from 2016).
    Switch device ON.
    Press and hold VOLUME+ and PLAY/PAUSE buttons until all lamps light up.
    Device is now reset.
  • How do I use the HK Connect feature on the Onyx Studio 4?
    Download the HK Connect app to your mobile device. Make sure that the Onyx Studio 4 speaker is connected successfully to your mobile device. The HK Connect app should recognize the Onyx Studio 4 within the first few seconds. Once inside the app you can activate the voice assistant and connect to other Connect+ Harman Kardon devices.
  • How do I turn it on?
    Press and hold the power on/off symbol/button for 3 seconds.
  • How do I turn it on?
    Press the power on/off symbol/button down for 1 second.
  • How do I setup my AVR's Zone II?
    At the bottom of the Setup Source page for the specific source you are setting up you will find a field labeled Zone II Input or Zone II Audio Input. This is where you will assign the analog audio input that you will use for this particular source. The Zone II audio is strictly analog. So, for example, if you are planning to use your DVD player for the main room and Zone II, you will need to connect the DVD player to the AVR using both analog and digital connections, digital for the main room, and analog for Zone II.
  • How do I set up my Adapt so my existing equipment can play stereo?
    In the Harman Kardon Controller app, set up the Adapt as a stand-alone room, not a stereo pair room. The Adapt always delivers stereo audio via its Audio Out jack.
  • How do I reset my Harman Kardon Allure speaker?
    Find a paper clip or something similar, then next to the power connection there is a small hole. Insert your paper clip and hold it until the Harman Kardon Allure tells you it is reset.
  • How do I reset my Aura Studio 2?
    By pressing and holding the "Volume+" and "Handsfree" ( phone ) button together for 5 seconds. The Harman Kardon Aura Studio will power off, and is now reset back to factory defaults.
  • How do I power on and pair the Soho Wireless?
    Press and hold the bluetooth button for 2-3 seconds. The bluetooth button is located on the bottom RIGHT ear cup. If this is your first time turning on the headphones, it should immediately begin to search for a device to connect to. You will see the blue LED light flash on the bluetooth symbol as it begins to search for the device. Make sure the bluetooth setting is on and in search mode on your device. The Soho Wireless should appear on your discoverable devices within 3-5 seconds. To power off, press and hold the bluetooth button until you hear the audio music prompt indicating that it has powered down.
  • How do I power on and pair the Onyx Studio 4?
    Make sure that the unit you are attempting to connect to is in pairing mode under Bluetooth Settings. Press the power button located on far right outer rim of the speaker. If this is the first time connecting the unit, it will immediately go into pairing mode. HK Onyx 4 Studio should show up on your discoverable devices within 3-5 seconds. Once you choose the HK Onyx Studio 4 on your device, you will be connected and ready to experience that superior Harman Kardon sound.
  • How do I play via Bluetooth on HK 3770?
    1. Place the 3770 in Bluetooth input mode with the BT button on the front panel or the remote. 2. Do a BT search on the phone, until you find HK3770. Then pair with it. 3. Now you can select the HK3770 as audio source on your phone, depending on the phone. On some phones, you can simply begin to play music after performing the pairing, and the HK3770 will play, if it is in Bluetooth input mode, shown on the front panel display. 4. You can control play/pause etc. from either your phone or from the HK3770 remote control. If you want to use the HK3770 remote, you must first press the STEREO Button on the remote control in order to activate the correct remote codes. Now a press on the PAUSE Button on the HK3770 remote will pause the music by placing your phone on pause, and you can restart play by pressing the PLAY Button. 5. To pair another source to HK3770, first deactivate BT on the source presently paired to release new pairing.
  • How do I navigate between different folders on my USB stick?
    The HD 3700 will list each folder or directory together. Folders that are found in different directories can be easily navigated to using the FOLDER +/- button. Simply press the FOLDER +/- button to skip between different directories.
  • How do I fix occasional audio dropouts when playing music to my Omni+ and Omni?
    We recommend starting playback on the Omni+ speaker first, and then linking the 1st generation Omni speakers. Omni+ is more powerful and can provide more stability when restreaming to other speakers.
  • How do I connect my Harman Kardon Allure to my Wi-Fi?
    You need to download the HK Alexa setup app from either Google Play Store or Apple App Store, then follow the procedure written in the app.
  • How do I check the software version of my SB35 SABRE?
    With the SB35 in standby, press and hold Volume plus and Volume Minus for more than three seconds. The software version is now shown on the front panel display, under the fabric grille. It is the first figure that is the software. More info is shown, but is not relevant for user.
  • How do I charge the Vi Personal Trainer?
    Plug in via USB charging port behind the cap on the RIGHT side of your neckband just below the volume controls. When the light is on, your neckband turns green. (Press the plus and minus on the volume control to get the battery status)
  • How do I change the volume on my Aura Studio 2?
    You can change the volume on the Harman Kardon Aura Studio 2 by either using the volume control ( indicated with the + and - ) on the front of the Aura Studio 2. Alternatively, when connected by Bluetooth from a mobile device, you can change the volume from the mobile device. There are 32 steps in the volume
  • How do I activate subwoofer 2 in a 7.2 system on AVR 171S
    The two subwoofer outputs are parallel, meaning that when changing subwoofer settings in the setup menu, both outputs will be adjusted. Establish the 7.2 system simply by adding a second subwoofer to an existing 7.1 system, connecting it to sub output 2.
  • How does the heart rate sensor work?
    Vi measures heart rate using an optical heart rate sensor in the left earbud. The sensor emits light in a specific wavelength to the tissue of the tragus in the ear, and the reflective light is captured by the receiver of the sensor, that is processed by a proprietary algorithm to capture the heart rate. If you need assistance getting an accurate and consistent heart rate, check out this tutorial video to find the correct fit.
  • How does it work?
    Each speaker, adaptor and phone/tablet connects to your home Wi-Fi network, just like any other Wi-Fi produce you own. You can then stream any music from your phone/tablet to any Omni speaker or Adapt over your home network
  • How does Auto Turn Off work in BDS 270 and 570?
    With no signal, the BDS will turn itself off after the number of minutes you have previously set. When connected with optical cable to an external source, and with signal present, it will not turn off, even if the Auto Turn Off is on.
  • How does 4k video passthrough work with my AVR 161S or AVR 171S?
    You can send any 4k video signal into the HDMI inputs of your AVR, and it will be sent to your TV screen from the HDMI output, either in 4k or 1080p. Sometimes it may be necessary to switch off the TV set, then switch it on again, to activate a new "handshake" between the devices, in order to open for the 4k signal, if normal HD 1080p signal was the last signal used. Please note that not all 4k signals can be viewed. Many streamed videos from Youtube will work, as will any 4k material that you have recorded yourself, and many TV boxes will work also. However, HDCP 2.2 protected material will not be shown in 4k, but will be converted to full HD 1080p signals, because these AVRs do not support HDCP 2.2 digital copy protection. HDR is not supported.
  • How can the remote control for HK 3700 and HK 3770 be programmed to control other devices?
    Please refer to the owner's manual for AVR 151 or 151S. The procedure is explained there. The remote control contains a number of pre-programmed command sets that can be activated to control TV sets, disc players and other devices of various brands.
  • How can I upgrade the software on my Go + Play BT/Wireless?
    If/When a software update becomes available for this product, our upgrade toolkit (HID) can be found on our website HarmanKardon.com. With this tool you are able to update the firmware version of your speaker.
  • How can I upgrade my Harman Kardon Allure speaker?
    The speaker will be automatically updated if any new software is available. You can check our HK Alexa setup app for more information, since the app will show a notification that new software was installed. Tap on the icon showing and see all release notes.
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