How To

Support Overview / How To

How To

503 results
  • Can a BDS 280/580 upscale external video signals to UHD format?
    The BDS 280/580 or 280S/580S can upscale video signals from its internal drive to UHD format, both DVD and Blu-ray discs. The 280/580 or 280S/580S have pass-through function on the HDMI inputs. They will not upscale standard format or normal HD format video signals that are fed to the HDMI inputs of the 280/580 or 280S/580S. However, 4K or UHD video signals will pass through the BDS directly to the TV screen without processing, as will HD and SD format video. (Bear in mind that this high resolution makes it even more important to use high-quality HDMI cables, especially if they must be several meters long.)
  • Can a router with auto detect feature work or do I need to split up my WiFi bands for OMNI+ speakers?
    Many newer routers with auto detect work really well. But if you experience issues with your product, we advise you to disable this feature and have two visible Wi-Fi networks (2.4 GHz and 5 GHz network).
  • Can AVR 151 and 151S do 4K upscaling?
    No, 4K upscaling is not possible. It was mentioned in the specification sheet and on the web page that this feature was supported, but that is an error.
  • Can I change my order?
    Once the order has been placed, it cannot be changed online. If you want to change your order, please call the phone number posted at the top of this page, and if it has not yet been processed we will change or re-issue a new amended order.
  • Can i charge mobile device via the USB port on the front?
    You can charge your mobile Phone, but not mobile tablets.
  • Can i check my software version for ESQUIRE 2?
    Yes, press and hold microphone mute button & volume - button at the same time. A voice will speak up some numbers, that indicate the current software version in your ESQUIRE 2.
  • Can I check the software version of my AURA Studio?
    Yes, hold down the Volume and Bluetooth buttons at the same time. A voice will call out some numbers, and that is the software version on your AURA Studio.
  • Can I choose between sound from my TV or sound from the AVR?
    Yes, in the HDMI Setup Menu, it is possible to select either �Sound To TV� or �Sound To Amp�, Amp being the AVR. This detail is not mentioned in the owner's manual.
  • Can I choose between sound from my TV or sound from the AVR 70?
    Yes, in the HDMI Setup Menu, you can select either Sound To TV or to Amp, (which is the AVR 70). This detail is not mentioned in the owner's manual.
  • Can I connect it to a computer or laptop?
    Yes. Bluetooth or Auxiliary.
  • Can I connect more than one Bluetooth device at a time?

    You can connect up to two Bluetooth compatible smartphones or tablets at a time to your device.

     

  • Can I connect more than one speaker togerther to play the same music from a single source wireless?
    Yes. Connect 2 speakers using bluetooth from one source. This is the Wireless Duel Sound feature.
  • Can I connect more than one speaker together playing the same music?
    Yes. 2 speakers can connect together playing the same music from a single source. This is the Wireless Dual Sound feature.
  • Can I connect multiple speakers together with a cable?
    Yes. An auxiliary splitter would be required to connect multiple speakers wired utilizing the auxiliary audio inputs.
  • Can I connect my BDS x35 with WPS?
    No, that is not possible. You can only connect it to WiFi through the settings menu of the BDS. Find your WiFi network and type in password, then your BDS is connected to the network. Or you can use LAN connection.
  • Can i connect my Headphone to my HD 3700?
    No, it is not possible to connect a headphone to your HD 3700.
  • Can I connect the Citation Multibeam 1100 to the Citation Towers?
    It is not possible to connect the Citation Multibeam 1100 to the Citation Towers.
     
  • Can I control iOT devices with my Citation speaker?
    Citation will work with any smart home or iOT device labeled Works with Google Assistant. Visit http://assistant.google.com to learn more.
  • Can I control my OMNI 10+, 20+ or 50+ speakers when I'm on 2.4GHz Wi-Fi network?
    Yes, with OMNI+ you can add speakers to both bands, but your smart device is not required to be on the same band, just be sure they are on the same network.
  • Can I control Zone 2 functions with my iPhone?
    Yes, download the Harman Kardon Remote app to do this.
  • Can I create a Multi-room system with Harman Kardon Allure?
    Not yet, because this feature is not implemented in our system. We are working on future updates to add the functionality that will make Harman Kardon Allure work in a Multi-room environment.
  • Can I create my own custom Equalization setting?
    Yes. By using the My JBL Headphones App you can change the equalization settings of the headphone to fit your personal taste. JBL provides you with three presets, or you can adjust the setting of each frequency to create your own personalized EQ
  • Can I create my own custom equalization settings?

    Yes!

    By using the Samsung SmartThings app, you can change the equalization settings of the speaker to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:

    • BASS: Adjust the lower frequency sounds, such as bass or a kick drum.

    • MID: Adjust the mid-frequency sounds, such as human speech.

    • TREBLE: Adjust the higher frequency sounds for clarity.

  • Can I get TuneIn Radio to work with first-generation OMNI speakers, if I also have one new OMNI+ speaker?
    Google has licensed Chromecast to OMNI+ speakers only. Therefore, the only way to listen to TuneIn Radio on first-generation OMNI speakers is to use Bluetooth.
  • Can I make phone calls via my Harman Kardon Allure speaker?
    No, this feature is not supported in our Harman Kardon Allure speaker. This might change with future updates. You can call your Amazon friends by using the Alexa app.
  • Can I play contents from a USB stick in Zone 2?
    Yes, Zone 2 can play compatible contents of a USB stick inserted into the front panel of the receiver.
  • Can i reset my Aura Speaker?
    Yes, when unit is on, press and hold Source and Power buttons for about 6-7 seconds.
  • Can I reset my Bluetooth stored devices on my AURA?
    If you want to change Bluetooth source, you may have to reset the Bluetooth system in the AURA. To do this, hold your finger on the input selector field (circle with arrow pointing in) on the side of your AURA for at least 3 seconds. Now the previous source is deleted, and you can pair a new source and play from it.
  • Can i reset my ESQUIRE 2?
    Yes, simply press and hold Volume + & phone button at the same time. When the unit is reset, it will power off, and turn on the unit again, and it is reset.
  • Can i reset my ONYX STUDIO 2?
    Yes, turn on your Onyx studio 2 and hold down phone button & volume + at the same time. Onyx Studio 2 will power off and when you power it on again, it has been reset.
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