How To
How To
503 results
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If you are experiencing issues when setting up your HK Citation Oasis to your WiFi network using the Google Home app, then please turn Bluetooth off on your phone, then turn Bluetooth back on again and try the setup again.Was this helpful? Thank you for your feedback!
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Looking to register your product?
We have addressed some of the questions that you might have. But feel free to reach out to us anytime you need us!
Where can I register my product?
Visit our product registration page here.
Do I need to register my product for warranty?
No. Warranty is never depending on the registration of a product. Registration simply helps keep a record of your purchase(s) and gives you the opportunity to stay update on any information about your product(s).
Do I need an account to register my product?
Yes. We have made it easy to create an account for you so you can enjoy the benefits of having an account, including the option of registering your product.
Already registered a product and have questions?
Go no further! We hope you can answer your questions below. If needed, get in touch. We are always here to help you!
Can I edit an existing product registration of mine?
Partly, yes. You can edit the “Date of purchase” and “Serial Number” fields.
To do so, log into your account and select "My Product Registrations", find the relevant product from your list of registrations and select “View Registration”. Here you will find the option “Edit registration”.
If you wish to make changes to any other fields, please delete the relevant registration completely (see instructions below) and simply create a new registration.
Can I delete an existing product registrations of mine?
Yes. To delete an existing product registration, you can use the “Delete registration” option.
Log into your account and select "My Product Registrations", find the relevant product from your list of registrations and select “View Registration”. Here you will find the option “Delete registration”.
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RADIANCE 2400
Software Update Release Notes
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Version: 94384
Release Date: July 8, 2024
Release Media: OTA (over the air) Automatic Upgrade
- Upgrade to Google SDK 1.56 to resolve issues related to Wi-Fi set up in the Google Home app and compatibility with 1st party Google speakers.
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No, that is not possible. However, you can create a 5.1 wireless surround system to extend your TV or movie sound. All you need is two additional OMNI+ speakers, such as 2 x OMNI 10+, OMNI 20+ or OMNI 50+.Was this helpful? Thank you for your feedback!
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Make sure you download the latest version of the app from the Apple App Store or Google Play (for Android devices). - Make sure you device is connected to the same wireless network as your AVR1x1S or AVR1x10S model and not on 3G/LTE.Was this helpful? Thank you for your feedback!
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Returns Policy
Buy with confidence. Your satisfaction is 100% guaranteed! To learn more our free and easy returns, please visit this link:
https://www.harmankardon.com/returns.html
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The Roon controller (DLNA) is not supported, but it is possible to use the Chromecast or Airplay from the Citation Amp to create a room within the Roon app (needs subscription with Roon). Was this helpful? Thank you for your feedback! -
In the United States a business must charge sales tax in states where they have a physical presence (a warehouse, store, administrative office, sales office, etc.). When buying direct from Harman or any of our subsidiaries, we are required by law to charge sales tax in the following states where we have a physical presence. All other states are not subject to sales tax.
California
Connecticut
Florida
Georgia
Kentucky
Michigan
Missouri
New Jersey
New York
North Carolina
Pennsylvania
South Carolina
South Dakota
Tennessee
Washington
West Virginia
Wisconsin
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As default the line output is set to Fixed. You can change it to variable in the advanced settings. Was this helpful? Thank you for your feedback! -
- Power on your Harman Kardon Citation speaker.
- Verify that you are connected to the right Wi-Fi network on your smartphone.
- Enable Bluetooth
- Enable Location services
- Open your Google Home app
- Make sure you have permitted the Google Home app to view your location.
- First option
Tap Add
Set up device
Set up new devices in your home
- Second option
Tap
- Follow the instruction on screen to add your new Harman Kardon Citation speaker.
Still not sure how to connect, then watch this video below:
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- Power on your Harman Kardon Citation speaker.
- Verify that you are connected to the right Wi-Fi network on your smartphone.
- Open your Google Home app
.
- Enable Bluetooth
- First option
Tap Add
Set up device
Set up new devices in your home
- Second option
Tap
- Follow the instruction on screen to add your new Harman Kardon Citation speaker.
Still not sure how to connect, then watch this video below:
Was this helpful? Thank you for your feedback! -
Shipping & Delivery Information
We offer FREE ground shipping every day and FREE 2nd Air on orders including portable speaker. We also have holiday shipping options to make sure your items arrive when you need them. To learn more, please click on this link:
https://www.harmankardon.com/shipping.htmlWas this helpful? Thank you for your feedback!
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