How To

How To

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  • HDCP (High Definition Copy Protection) 2.2 will become mandatory for 4K/UHD content only. First source should be the 4K BD player announced at IFA for spring 2016 from Samsung. In case of HDCP 2.2, the whole chain needs to be compatible to work from source to AVR to TV. If one of the devices in the chain is not HDCP 2.2-compliant, the player will downscale the content to 1080p. No black screen. This is the theory, anyway. HDCP 2.2 is copy-protection, so it does not decode the signal, but is concerned with preserving the content from being copied and distributed on the internet. The problem of HDCP 2.2 is that it is hardware-based, and not software-based, so there is nothing we can do on our existing models, like any other AVR manufacturer or TV. Please note that self-produced 4K material is no problem, since self-produced material has no digital HDCP copy protection. Only streamed material and UHD-Blu-ray will not work, since the HDCP protection will stop the signal in the receiver.
  • Vi currently includes support for indoor/outdoor Walking, Jogging, Running, Sprinting, HIIT Runs and Cycling. Our supported activities will continue expanding every few months.
  • This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

    IPX7-icon.png
  • If you experience a problem with setup using an Android 7.0 or higher device, please perform the following steps: First, force stop the HK Controller app from running in background. Second, go to your phone or tablet Wi-Fi settings, find the Omni speaker setup Wi-Fi network, and select “Forget Network”.Third, reopen the HK Controller app and begin the setup process again. After performing these steps, you will be able to complete the setup process for your speakers.
  • Although the owner's manual states that owner can use this connector for home upgrade procedure, this is not so. The USB-connector used cannot be bought in commercially available cables, and the port must be considered for technician's use only.
  • "In certain network conditions, your speaker may not be visible from your streaming app. You can still use voice control to start & control playback. If you wish to use your phone app to control playback, please power cycle your Citation speaker and your phone."
    1. Power on your Harman Kardon Citation speaker.
    2. Verify that you are connected to the right Wi-Fi network on your smartphone.
    3. Open your Google Home app Google Home app.
    4. Enable Bluetooth BT ICON
    5. First option NEXT oPTTap Addaddd Next topSet up device Setup device NEXT opSet up new devices in your home home icon
    6. Second  option NEXT NEXTTap Disocvery Next topX device found Setup ICON deviceNEXT opSelect Home locationhome icon
    7. Follow the instruction on screen to add your new Harman Kardon Citation speaker.
    setup gif

    Still not sure how to connect, then watch this video below:

     

    1. Power on your Harman Kardon Citation speaker.
    2. Verify that you are connected to the right Wi-Fi network on your smartphone.
    3. Enable Bluetooth BT
    4. Enable Location services location icon
    5. Open your Google Home app Google Home app
      1. Make sure you have permitted the Google Home app to view your location.
    6. First option NEXT oPTTap Addaddd Next topSet up device Setup device NEXT opSet up new devices in your home home icon
    7. Second  option NEXT NEXTTap Disocvery Next topX device found Setup ICON deviceNEXT opSelect Home locationhome icon
    8. Follow the instruction on screen to add your new Harman Kardon Citation speaker.
    CItation android
     

    Still not sure how to connect, then watch this video below:

  • No, that is not possible. However, you can create a 5.1 wireless surround system to extend your TV or movie sound. All you need is two additional OMNI+ speakers, such as 2 x OMNI 10+, OMNI 20+ or OMNI 50+.
  • In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

    The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

    • A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

    • AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

    Always get the latest driver version available for your Computer/PC/Laptop.

    To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

    The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.
  • - Try to disconnect some devices from your Wi-Fi network. Some routers may have weak performance, which can cause issues and poor connection to all devices in your network. - If your router supports 5Ghz ( 802.11N or AC ) and you have devices that are capable of using 5 GHz Wi-Fi then switch to that specific network for best performance. - If you have a lot of ( Legacy / older than 5 years ) devices on 2.4GHz network, try limiting them to max. 6 connected simultaneously
  • What you need first

    Make sure that the device is installed on your Wireless network, by ensuring these steps below:

    1. You have the most recent version of the Google Home app installed 
    2. Your Citation device is powered on
    3. Your Citation device is plugged into a wall outlet.
    4. The Citation device is located near your router 
    5. The white LED lights in front of the Citation device are blinking 
    6. If you are using an Apple iOS device, you need to turn on Bluetooth to installed the device.
      1. On your iOS device Home screen, tap Settings > Bluetooth 

      2. Make sure Bluetooth is on
      3. Return back to the Google Home app 
      4. Your Citation device should appear as "Set up this device"
    7. If you are using an Android device, you need to turn on Bluetooth and Location Services.
      1. On your Android device, tap Settings.
      2. Find Bluetooth settings > Make sure Bluetooth is on
      3. Tap Location Turn on location 
      4. Tap Settings Apps > Google Home app > Permissions.
      5. Next to "Location",  check the slider is on.
      6. Your Citation device should appear as "Set up this device" .
    If you are still having trouble discovering your Citation devices in the Google Home app, follow the steps below for further troubleshooting.


    Troubleshooting

    Step 1. Reboot your Citation device 

    1. Disconnect the power cable from your Citation device 
    2. Reconnect power cable to your Citation device 

    Step 2. Force close and relaunch the Google Home app      

    1. From your Apple iOS device, do the following below:                   
      1. Press the Home button two times quickly. There will be a small preview of your recently used apps.      
      2. Select the app you want to close and swipe up towards the top of the screen.
      3. Launch the Google Home app again.        
    2. From your Android device, do the following below:              
      1. Launch the Recent Applications menu to see small previews of your recently used apps. The Recent Apps button, a square icon, should be accessible at nearly any time along the bottom of the screen along with the other buttons on the virtual task bar.
      2. Select the app you want to close and swipe left or tap the X.
      3. Launch the Google Home app again.
     

    Last thing to try​ 

    If you are still experiencing issues with your Citation device not connecting to your Wireless network, try the following:

    1. Try finding another mobile device to set up your Citation device, sometimes it can help connecting your speaker 

    2. Relocate your Citation device, or try to disable other Wireless network devices that might cause interference for your Citation device.

    3. Perform a factory reset of your device, by holding down the reset button for more than 5 seconds.
    4. Reboot your Wireless router           
    5. Lastly, try turning Wi-Fi off and then back on again on your mobile device. Reopen your Google Home app and try again.
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