My OMNI+ speaker will not connect to my Wi-Fi, is it defective?

My OMNI+ speaker will not connect to my Wi-Fi, is it defective?

If your Wi-Fi network name has special characters, such as (, `, \, ', ", or ), then please change the name of your Wi-Fi network, as these characters are not supported. After changing the name, you can go ahead and setup the speaker to your Wi-Fi network.

Can’t find what you’re looking for?

Call us

Call us

Talk to a product expert
Call us now at: Please see below

Globe: +63 917 849 7697
Smart: +63 998 542 0234

Mon - Fri - 8:00 a.m 5:00 p.m (PHT)

E-mail us

E-mail us

365 days a year

We will respond within one business day.

Email us
Chat with us

Chat with us

Mon - Fri - 8:00 a.m 5:00 p.m (PHT)