Discover how to troubleshoot when your Google Assistant device isn’t responding to “Hey Google” or “Ok Google”.

Support Overview / How To / Discover how to troubleshoot when your Google Assistant device isn’t responding to “Hey Google” or “Ok Google”.

Applies to:

Was this helpful? Thank you for your feedback!

Can’t find what you’re looking for?

Talk to a product expert
Call us now at: Please see below

Globe: +63 917 849 7697
Smart: +63 998 542 0234

Mon - Fri - 8:00 a.m 5:00 p.m (PHT)

365 days a year

We will respond within one business day.

Email us

Mon - Fri - 8:00 a.m 5:00 p.m (PHT)