How To

How To

140 results
  • Do not worry, pairing both devices is easy and quick. Press the "pairing" button on the back of the Omni Bar, then press "pairing" button on the subwoofer. They will start communicating with each other, and when both devices show white light in the LED on the back, that indicates that they are paired.
  • One explanation can be that your OMNI 50+ is part of a 5.1 system with your Omni Bar, which will make the surround OMNI 50+ left and right rear speakers act as "secondary", and Bluetooth connection is not possible to secondary speakers. To use the OMNI 50+ as a portable speaker again, simply perform a reset of the speaker by pressing the reset button for 5 seconds. Please note that after resetting your OMNI 50+, it is no longer part of the 5.1 wireless system.
  • Dual band routers that have 2.4 and 5 GHz connection bands. If devices connect on different bands, they cannot see one another. Please make sure your phone and speakers are both connected to 2.4 GHz or 5 GHz and that there is no AP isolation activated between them.
  • If your Wi-Fi network name has special characters, such as (, `, \, ', ", or ), then please change the name of your Wi-Fi network, as these characters are not supported. After changing the name, you can go ahead and setup the speaker to your Wi-Fi network.
  • The speaker is IPX5 certified, it can withstand direct splashes from any direction for up to 3 minutes. Although a little snow or rain won't hurt it, we do not recommend keeping the speaker outside during rain and/or snow. Also be aware of extreme hot or cold temperatures, they may be damaging.
  • The Checklist

    Let us walk-through a list of things needed to ensure every requirement is met.

    1. Check your mobile device if that is able to connect to same Wireless network.
    2. Make sure you are within range of your Wireless router.
    3. Check the Wireless signal on your mobile device, does it have a weak signal then move closer to the router.
    4. Try both Wireless network bands 2.4GHz and 5GHz in case one of them are failing.
      1. You will have longer range with 2.4GHz, but less performance and most of the times a crowded network (many devices are using 2.4GHz band).
      2. You will have less interference with 5GHz and higher performance, however, the range of the 5GHz network has shorter range.
    5. Try using a different mobile device, if you have one.
    6. Reboot your Wireless network router and your mobile device.
    Watch the video below for help with setting up your Google Assistant device.

    Wireless Network Extender

    Some houses or apartments can be too big for one Wireless network router to cover it all.
    Let's talk about the issues that might appear with an Extender network.

    1. Network Extenders that will help cover poor signal in your home, often results in poor connection and low speed performance.
    2. Often the Network Extender is a low budget device or not suited for having too many devices attached to it.
    3. Placement of the speaker is crucial as you can put it in a place where it could connect to either main Wireless router or the Extender, that will confuse Wireless network devices.
    4. To solve this issue, try move the speaker closer to main router or have fewer devices attached to your Wireless Extender.
    5. In addition, always use 5GHz connection between your Network extender and main router (best solution and performance).

    One Wireless Network Name (SSID)

    1. You may have set the Wireless Network SSID (Wi-Fi network name) to one big Wireless network (With a main router + Extender(s).
    2. If the Wireless speaker is within range of both Wireless networks (Main router & Extender) then it can get confused with which one to connect to.
    3. To solve this issue, using two different name for your extended network will help with the performance of the Wireless connected speaker and Google Assistant request.

     

  • The Checklist

    Let us walk-through a list of things needed to ensure every requirement is met.

    1. Check your mobile device if that is able to connect to same Wireless network.
    2. Make sure you are within range of your Wireless router.
    3. Check the Wireless signal on your mobile device, does it have a weak signal then move closer to the router.
    4. Try both Wireless network bands 2.4GHz and 5GHz in case one of them are failing.
      1. You will have longer range with 2.4GHz, but less performance and most of the times a crowded network (many devices are using 2.4GHz band).
      2. You will have less interference with 5GHz and higher performance, however, the range of the 5GHz network has shorter range.
    5. Try using a different mobile device, if you have one.
    6. Reboot your Wireless network router and your mobile device.
    Watch the video below for help with setting up your Google Assistant device.

    Wireless Network Extender

    Some houses or apartments can be too big for one Wireless network router to cover it all.
    Let's talk about the issues that might appear with an Extender network.

    1. Network Extenders that will help cover poor signal in your home, often results in poor connection and low speed performance.
    2. Often the Network Extender is a low budget device or not suited for having too many devices attached to it.
    3. Placement of the speaker is crucial as you can put it in a place where it could connect to either main Wireless router or the Extender, that will confuse Wireless network devices.
    4. To solve this issue, try move the speaker closer to main router or have fewer devices attached to your Wireless Extender.
    5. In addition, always use 5GHz connection between your Network extender and main router (best solution and performance).

    One Wireless Network Name (SSID)

    1. You may have set the Wireless Network SSID (Wi-Fi network name) to one big Wireless network (With a main router + Extender(s).
    2. If the JBL LINK device is within range of both Wireless networks (Main router & Extender) then it can get confused with which one to connect to.
    3. To solve this issue, using two different name for your extended network will help with the performance of the JBL LINK Speaker and Google Assistant request.







     

  • It would depend where you buy it from. If you bought it in Germany, it will speak German from the start and if you bought it from USA or UK it will speak English. The langauge of the speaker can be changed in our HK Alexa setup app. Go to Settings, Device, Language and select your preferred language.
  • No. The Dual Wireless Sound featured in the Onyx Studio 5 only gives you the capability to connect to a second Onyx Studio 5. It is not possible to connect the Onyx Studio 3 and 5 together. The Onyx Studio 5 can only be connected to no more than one other Onyx Studio 5.
  • The OMNI BAR+ as standalone system is 2.1, however when using it in a 5.1 wireless surround system, it generates a virtual acoustic center speaker to complete the 5.1 Surround system. In that combination it will be a 3.1 system.
  • Yes, Alexa has various voice commands to turn up the volume. Try saying "Alexa, turn it up" or "Alexa, set volume to 5".
  • Make sure your WiFi extender's name is not the same as that of your main WiFi network. Please use 5 GHz WiFi extenders only for best performance.
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