How To

How To

140 results
  • Resetting the device

    top panel
    1. In any source mode, press and hold the power button power and Source button source for 5 seconds.
    2. When the factory settings restore is complete, the soundbar automatically turns off and restarts.
    3. You can now set it up via Google Home app Google Home app again or connect any new Bluetooth devices.
  • On the bottom of your ADAPT+ there is a reset button. Hold it down for 5 seconds, until the round button LED lights up in white. The product is now reset and ready to be set up again.
  • Resetting the SOUNDSTICKS 4 to Factory Settings

    1. The unit must be on
    2. Press and hold Power and Bluetooth buttons for > 10 seconds
    3. The unit is reset
  • Press and hold the 'Volume +' and 'Bluetooth' buttons simultaneously for > 2 seconds (> 5 seconds for the Onyx Studio 8), until the speaker powers off.
    The Onyx Studio is now reset to factory settings.
  • Press and hold the Phone and VOL + button simultaneously.
    After 5 seconds, the unit powers Off, and is now reset.
  • Daily Care instructions for Citation speakers fabric (wool) Daily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years. Never use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself! Many types of stain can be removed using warm water with a microfiber cloth (not too wet). Stain removal guide If you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains. Here is how to do it. First, soak up the liquid with an absorbent napkin or Microfiber cloth. For dried stains use a spoon to roughen the surface. To avoid the stain spreading further start from the edge of the stain working towards the middle. WARNING! Be careful when using solvents, because these could dissolve the upholstery material beneath. Regular and normal cleaning Vacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth. When using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric). General information These tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device. In all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker. HARMAN do not have any recommended companies or partners to redirect any customers too. For furter information we advise visiting the fabric company called KVADRAT by clicking on these links below: https://kvadrat.dk/care-and-maintenance/upholsteries https://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf There are a lot of information about the fabric we are using and you can contact them for further information.
  • Daily Care instructions for Citation speakers fabric (wool)

    Daily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years.
    Never use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself!

    Many types of stain can be removed using warm water with a microfiber cloth (not too wet).

    Stain removal guide

    If you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains.
    Here is how to do it.

    1. First, soak up the liquid with an absorbent napkin or Microfiber cloth.
    2. For dried stains use a spoon to roughen the surface.
      1. To avoid the stain spreading further start from the edge of the stain working towards the middle.
    3. WARNING!
      1. Be careful when using solvents, because these could dissolve the upholstery material beneath.

    Regular and normal cleaning

    Vacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth.
    When using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric).
     


    General information

    These tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device.
    In all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker.
    HARMAN do not have any recommended companies or partners to redirect any customers too.

    For furter information we advise visiting the fabric company called KVADRAT by clicking on these links below:

    https://kvadrat.dk/care-and-maintenance/upholsteries
    https://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf

    There are a lot of information about the fabric we are using and you can contact them for further information.

  • This video shows how to play music and much more with your Google Assistant. You can practice all of your voice commands on your Harman/Kardon Citation or JBL LINK products.


  • 1. Power on your Enchant 800 or Enchant 1300 Soundbar. 2. There are two ways to enter Bluetooth pairing mode on your Enchant soundbar. 2.1. Press the dedicated source button on top of your Enchant soundbar source 2.2. Press the source button until you see "Bluetooth" in the front of the Enchant display. 3. The second option is to use the Remote control included with your Enchant soundbar. 4. Press the "BT" button on your Remote control. 5. The display will show "Bluetooth pairing". 6. Go to your Bluetooth settings menu on your mobile device. 7. Enable Bluetooth and connect to your Enchant 800 or Enchant 1300 Soundbar.
  • How to pair an Enchant Subwoofer with your Enchant bar

    1. Go to the back of your Enchant soundbar (800 or 1300)
    2. Press the "Subwoofer pairing" button for 2 seconds.
    Subwoofer bar
    1. In front of your Enchant display, it will say "Subwoofer pairing"
    2. Go to the back of your Enchant subwoofer.
    3. Press the "Subwoofer pairing" button.
    SUB - pair
    1. The small LED indicator will start to flash rapidly and when the connection is successful, it will be a steady light.

    You now have more bass performance and can enjoy deeper richer sound!
  • Mute

    1. Touch the microphone icon on the screen to mute the Google Voice assistant microphone.
      1. NOTE: Google Assistant will not work when the microphone is muted.
    2. Touch and press it again to unmute the microphone.
    3. You can now give it any voice commands that you would like.
  • If you have two of the same model Google Assistant speakers, you can create a stereo speaker system.

    How to create a stereo pair...

    1. Open the Google Home appUser-added image
    2. Find the speaker you want to setup in stereo pair
    3. Find the speaker/room User-added image
    4. Tap on Settings User-added image
    5. Go to Sound Settings
    6. Find the Speaker pair
    7. You are now entering the setup page pair Tap User-added image
    8. Find your speaker under the Pair with list and tap.
    9. Move the speaker to be Left or Right side and press User-added image
      1. You can tap on Play sound to identify which speaker it is.
    10. Find a name for your Stereo pair User-added image
    11. It takes a minute to complete the setup.
    12. When the configuration is done it will say Ready READY
    13. Press Done
    You have now completed the setup and created a Stereo pair sound experience.

    NOTE 1:  This is only possible with two of the same speakers.  If they are not identical (Example: Citation 100 & Citation One), setting up a stereo pair will not be an option.

    NOTE 2:  It is possible to make a stereo pair of a Mk1 with a Mk2. Setup as normal.
    Airplay from the Mk2 will not be available.

    NOTE 3: It is only possible to use Chromecast and Bluetooth in stereo, Airplay will be mono (and should be grouped in iOS Airplay menu.


     
    1. Citation One and Citation 100

      1. Press the Bluetooth BT Cwe icon. Located on the top panel. On top panel BT
      2. Go to Settings icon-menuNEXTMake sure Bluetooth is  ON BT
      3. Find your Citation speaker and connect.
                Connect
      1. You are now connected and ready to play music over Bluetooth, Enjoy!

      Citation 300, 500, Bar and Towers

      1. Swipe upFINGER on the display to find Bluetooth icon.
      2. Tap Citation OFFNEXTIcon will light up BT screen panelNEXTGo to Settings icon-menu NEXTMake sure Bluetooth is ON BT
      3. Find your Citation speaker.
               BT ON CONTING
      1. You are now connected and ready to play music over Bluetooth, Enjoy!
    2. TV Connection HDMI (ARC)

        Back
      TV
      1. Connect your HDMI cable (included in the box) to your TV.
      2. Locate your TVs HDMI ARC (Audio Return Channel) port.
      3. Find the HDMI OUT on the back of your Enchant 800 or 1300 Soundbar.
      4. Now enjoy watching TV and listen to great audio through your Enchant soundbar.

      Optical connection
      optical con

      1. Connect your Optical cable (included in the box) to your TV.
      2. Find the Optical OUT connection on your TV.
      3. Locate the Optical IN on the back of your Enchant soundbar.
      4. Enjoy sound through the optical connection.

      Using the HDMI Inputs

      Other devices
      1. Find an HDMI Cable for your other devices.
      2. Use the HDMI inputs on the Enchant Soundbar.
        1. NOTE: Enchant 800 only have one HDMI input port and Enchant 1300 has three HDMI input ports.
      3. Switch source using your Remote control or pressing the source selector buttonspruce.
      4. The display on your Enchant device will show which HDMI input you are on.
      5. Enjoy watching or playing through your Enchant Soundbar.

       
    3. Connecting a Bluetooth device for your Enchant Soundbar

      1. Make sure your Enchant soundbar is turned on by pressing the power buttonpower buttton
      2. There are two ways to enter Bluetooth pairing mode on your Enchant soundbar.
        1. Press the dedicated source button on top of your Enchant soundbar source
        2. Press the source button until you see "Bluetooth" in the front of the Enchant display. Below is the order when using the source button (note that on Enchant 800 there is only 1 HDMI)
                         selector button
      1. The second option is to use the Remote control included with your Enchant soundbar.
        1. Press the "BT" button on your Remote control.
        2. The display will show "Bluetooth pairing"
                             Remote control
      1. Now that your Enchant soundbar is in pairing mode it is now time to grab your mobile device.
      2. Go to Bluetooth settings.
      BT connection
      1. Press the enable Bluetooth button.
      Enable BT
      1. Select the Enchant soundbar and connect with Bluetooth.
      Bt connected


      You can now stream any music from your favorite device directly to the Enchant soundbar, ENJOY!
       
    4. The Vi Personal Trainer is pre-fitted with the size small fin and comes with two additional fin sizes. To get accurate ratings on your heart rate, you'll want to find the fin that fits most comfortably. The Vi also comes pre-fitted with the size medium ear tip and comes with four additional tip sizes. (XS, S, M, L)
    5. If your OMNI 50+ is completely drained, it will take 3,5 to 4 hours to fully charge. We advise to charge the Omni 50+ when it starts to blink red.
    6. Because the Right Ear cup is a touch sensor, you simply have to move your finger from top to bottom on the outside ear cup to increase the volume. In order to decrease the volume, move your finger from the bottom of the ear cup to the top.
    7. Switch device ON.
      Press and hold VOLUME+ and PLAY/PAUSE buttons until all lamps light up.
      Device is now reset.
    8. Download the HK Connect app to your mobile device. Make sure that the Onyx Studio 4 speaker is connected successfully to your mobile device. The HK Connect app should recognize the Onyx Studio 4 within the first few seconds. Once inside the app you can activate the voice assistant and connect to other Connect+ Harman Kardon devices.
    9. Find a paper clip or something similar, then next to the power connection there is a small hole. Insert your paper clip and hold it until the Harman Kardon Allure tells you it is reset.
    10. By pressing and holding the "Volume+" and "Handsfree" ( phone ) button together for 5 seconds. The Harman Kardon Aura Studio will power off, and is now reset back to factory defaults.
    11. Press and hold the bluetooth button for 2-3 seconds. The bluetooth button is located on the bottom RIGHT ear cup. If this is your first time turning on the headphones, it should immediately begin to search for a device to connect to. You will see the blue LED light flash on the bluetooth symbol as it begins to search for the device. Make sure the bluetooth setting is on and in search mode on your device. The Soho Wireless should appear on your discoverable devices within 3-5 seconds. To power off, press and hold the bluetooth button until you hear the audio music prompt indicating that it has powered down.
    12. Make sure that the unit you are attempting to connect to is in pairing mode under Bluetooth Settings. Press the power button located on far right outer rim of the speaker. If this is the first time connecting the unit, it will immediately go into pairing mode. HK Onyx 4 Studio should show up on your discoverable devices within 3-5 seconds. Once you choose the HK Onyx Studio 4 on your device, you will be connected and ready to experience that superior Harman Kardon sound.
    13. We recommend starting playback on the Omni+ speaker first, and then linking the 1st generation Omni speakers. Omni+ is more powerful and can provide more stability when restreaming to other speakers.
    14. You need to download the HK Alexa setup app from either Google Play Store or Apple App Store, then follow the procedure written in the app.
    15. Plug in via USB charging port behind the cap on the RIGHT side of your neckband just below the volume controls. When the light is on, your neckband turns green. (Press the plus and minus on the volume control to get the battery status)
    16. You can change the volume on the Harman Kardon Aura Studio 2 by either using the volume control ( indicated with the + and - ) on the front of the Aura Studio 2. Alternatively, when connected by Bluetooth from a mobile device, you can change the volume from the mobile device. There are 32 steps in the volume
    17. Vi measures heart rate using an optical heart rate sensor in the left earbud. The sensor emits light in a specific wavelength to the tissue of the tragus in the ear, and the reflective light is captured by the receiver of the sensor, that is processed by a proprietary algorithm to capture the heart rate. If you need assistance getting an accurate and consistent heart rate, check out this tutorial video to find the correct fit.
    18. The speaker will be automatically updated if any new software is available. You can check our HK Alexa setup app for more information, since the app will show a notification that new software was installed. Tap on the icon showing and see all release notes.
    19. By pressing and holding the "Volume+" and "Bluetooth" button together for 5 seconds. A voice will say the version number.
    20. On the back of your OMNI BAR+ there is a reset button. Hold it down for 5 seconds, until the round button LED lights up in white. The product is now reset and ready to be set up again.
    21. The reset procedure is quite different from the rest of the OMNI+ series. To reset the OMNI 50+ speaker, please do the following: First, press & hold ‘Source’, ‘Vol+’, ‘Vol-‘ buttons at the same time. The Omni 50+ will switched off, indicating that the product was successful reset. Secondly, press ‘power' button to turn on power for the Omni 50+ speaker. Now you can easily set up the product again for your home Wi-Fi network.
    22. There is a reset button on the bottom of the Omni+ devices. Press and hold this button for 5 seconds to perform a factory reset of your product. All product settings, Wi-Fi, and Bluetooth connections will be erased. To reset the OMNI 50+ speaker, please do the following: First, press & hold ‘Source’, ‘Vol+’, ‘Vol-‘ buttons at the same time. The Omni 50+ will switched off, indicating that the product was successful reset. Secondly, press ‘power' button to turn on power for the Omni 50+ speaker. Now you can easily set up the product again for your home Wi-Fi network.
    23. Press and hold the "Microphone off" button for 5 seconds. The Allure speaker will tell you when it is ready to be configured.
    24. That is easy, simply say "Alexa, mute" or "Alexa, mute music". To resume playback if needed, say "Alexa, resume playback".
    25. You can delete specific voice recordings associated with your account by going to History in Settings in the Alexa App, drilling down for a specific entry, and then tapping the delete button. Or, you can delete all voice recordings associated with your account for your Harman Kardon Allure speaker, by selecting the applicable product at the Manage Your Content and Devices page at www.amazon.com/mycd. and deleting voice recordings. However, this may degrade your Alexa experience.
    26. If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

      If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

    27. HDMI Output

      Both Enchant 800 and Enchant 1300 support these:
      • HDMI 2.0b compliance
      • HDCP 2.2 compliance (Means it supports 4K Blue-Ray Movies or streaming clients with 4K encryption)
      • CEC features (Scroll to see support)

      HDMI Input

      Enchant features only 1 x HDMI input, and Enchant has 3 x HDMI inputs and support this:
      • HDMI 2.0b.
      • HDCP 2.2 for all HDMI input connections (Means it supports 4K Blue-Ray Movies or streaming clients with 4K encryption)
      • 4K Pass-through.

      CEC Support

      CEC support only available through your HDMI connection and we are always using standard protocol for our products.
      We support these:
      • System Standby: When you press the "Power off" button on your TV remote, the Enchant soundbar will go into Standby mode as well.
      • ARC or called Audio Return Channel: If you would have a TV BOX connected directly to your TV and using ARC from TV to Enchant soundbar, then all sound will be transferred through ARC connection.
        • In case you are not using the HDMI ARC connection then sound coming from the TV show will not be transferred to the Enchant soundbar.
      • System Audio Control: Using your TV remote to turn up or lower the volume will be synchronized with the Enchant soundbar.
      Both models
      Bigger model is the Enchant 1300 and smaller model is the Enchant 800.
    28. Yes, a phone with GPS capabilities is needed so that the Vi Fitness app can start and stop workouts, track biometrics, measure and store data, track features like elevation and location, and play music during training. We support iOS (9+) and Android OS (Lollipop +) devices however we recommend having the latest OS on any device for the best Vi experience.
    29. Every home is different, so it is difficult to provide a universal guide that suits it all. What you can do is check the number of available access points in your home by performing a Wi-Fi network scan using a mobile device. Then select the Wi-Fi channel that isn't as busy as the rest. Also, check how much noise each speaker has using the Harman Kardon Controller app. Simply go into the settings menu and select "Send us feedback" to see the results, signals between -40 dB and -62 dB are considered good.
    30. No, the HDMI connection is used for audio return channel only, there is no on-screen display function to show settings on the TV screen.
    31. Yes, press and hold the Surround button on the OMNI BAR+ until it starts to blink amber. You are now in pairing mode. Press Volume+ on your OMNI BAR+, then press Volume+ on your remote control. The surround button will quickly flash white, to indicate it has learned Volume+. Repeat for Volume-, and Mute, and then hold down the Surround button to exit remote control learning.
    32. No, since the OMNI BAR+ does not have any HDMI input connections, it is only your source, connected to the TV, (and of course your TV) that need to be 4K compatible.
    33. No, this feature is not supported in our Harman Kardon Allure speaker. This might change with future updates. You can write text messages to your Amazon friends via the Alexa app.
    34. Harman Kardon Allure/portable will only work in selected countries such as United States, Germany, United Kingdom and soon France. To use the Allure on your network requires two different apps. 1. HK Alexa setup - To connect it to your Wi-Fi network (Only available in the countries above) 2. Amazon Alexa app - To control Alexa and add streaming services to your Allure speaker. However, in some countries, French, German or English is spoken, but you still cannot use the Allure, because the Amazon Alexa app cannot be downloaded. This is a decision made by Amazon. The Alexa app is only available in some countries, and this is not only dependent on language. Therefore, if you plan on buying an Allure speaker, and have it shipped to a country outside the selected regions, you will not be able to use it on Wi-Fi, and Alexa voice commands will not work. Only Amazon knows if and when they will extend the app availability to more countries.
    35. Yes, The Harman Kardon Aura Studio supports Social mode. With this feature, you can connect up to 3 mobile devices simultaneously by Bluetooth. The last device to start playback will take over.
    36. Yes, When connected by Bluetooth from an iOS or Android device, pressing and holding the Bluetooth button for more than 2 seconds on the Aura Studio 2, the Voice Command will open ( iOS > Siri, Android > Google Now )
    37. Yes, The Harman Kardon Aura Studio 2 supports Harman Dual Sound. With this feature, you can connect 2 Dual Sound enabled speakers with eachother.
    38. The Harman Kardon Allure speaker listens for the hotword "Alexa", and when our speaker detects it then it will open up a connection to the Amazon server and store your search history on your account. You can mute the mircrophone by tapping the Microphone button on the Allure speaker, this will stop the speaker from listening and will not react to Alexa until you unmute it.
    39. Yes, there are three settings: high, low and off.
    40. No, this feature is not yet embedded into our Harman Kardon Allure speaker. Future updates might include this feature, therefore keep an eye on the release notes in our HK Alexa setup app.
    41. The ADAPT+ is made to connect an external subwoofer. The subwoofer needs to be an active device, which means that it must have its own, built-in amplifier.
    42. General information about WiSA:

      WiSA is a wireless system designed specifically for audio and speakers. An audio system that incorporates WiSA technology has it's own internal wireless system. It is capable of doing 96kHz/24bit audio with an audio latency of only 5ms, virtually undetectable by the human ear.

      For more information on WiSA technology, please go to the official WiSA website.

      If a product is WiSA Certified, it can be used with any other WiSA certified product. For example a WiSA Ready TV with at transmitter.
      Note: The overall sound quality is dependent on the processing and setup in the WiSA TV & transmitter, and may result in a performance (EQ, crossover and levels) not intended by the speaker manufacturer. To be sure that the Citation products sound the best, use a Citation Bar product as the main "hub".


      Current WiSA Certified products:

      Citation Surrounds
      Citation Sub
      Citation Sub S
      Citation Towers


      Current products making use of WiSA technology:

      Citation Bar
      Citation Multibeam 700
      HK surround


      Limitations:

      WiSA does not offer 3D audio formats like Dolby Atmos, and DTS:X yet, so at the moment it is limited to 5.1 or 7.1 Dolby Digital. So regardless of which brand of WiSA speaker you choose, Dolby Atmos will not be available yet.
    43. You have the option to turn the Noise Cancellation on and off by using the switch that is located on the right side of the NC box. When choosing the switch option, you will see a green light inside the the switch will indicate that the Noise Cancelation is on. To turn off the Noise Cancelation, move the switch down towards the cable and the green light will turn off. When charging this device with the micro USB charging cable included in the packaging, you will see the light turn orange to indicate that it is charging.
    44. Wireless dual sound can be used to pair two speakers which has the wireless dual sound technology, Which are Aura Studio 2, GO+PLAY, Onyx studio 3, Onyx mini. Please note: Dual Wireless Sound only has the capability to connect no more than 2 speakers at a time. NOTE: The Onyx Studio 5, which also has Dual Wireless Sound, can NOT be used together with other products which feature DWS. Only 2 Onyx Studio 5's can pair with eachother.
    45. There is a buffer inside the speakers that processes the incoming signal. This buffer delays the audio signal compared to the video signal, causing a delay. For this, we do not recommend using Omni+ speakers with a TV. Our Omni bar will work with your TV sound and you can create wireless 5.1 surround sound system with the Omni bar.
    46. Yes, in case your Wi-Fi does not work then simply press and hold the Bluetooth button for 3 seconds, your speaker is now in pairing mode. The button is located on the back where you connect the power cord. Please be aware that Alexa will not work on Bluetooth.
    47. Streaming via Bluetooth or direct aux in connection are supported without the HK Controller app. For OMNI+ devices that you already have placed in a room, they are capable of using either Spotify Connect or Chromecast built-in without the need of using the HK Controller app. Use only the HK Controller app for setting up any OMNI+ devices you may have.
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