How To

How To

140 results
  • If you are experience this message, please power cycle the Wi-Fi router and speaker(s). Disconnect the devices' power cable for 10 seconds and then reconnect them. Once the router and speaker(s) completely boots up, please try to setup again.
  • Some third-party apps do not support volume changing when your smart device is in lock screen mode.
  • If you are having problems playing music after setting up a new speaker (no matter what connection is used, Ethernet, Wi-Fi), please restart the Harman Kardon Controller app after the speaker setup is complete.
  • 1. Disconnect/unplug the product from the network cable. If dealing with a smartphone, forget the wi-fi on the phone. 2. Shut the router completely OFF. (do not reboot, you must turn it completely off) 3. Boot the router up and let it complete it's connection with everything, usually a few minutes. 4. Shut the router completely OFF, again. This is REALLY important. Before turning it off a second time, the router still has the product in it and is looking to connect to it. Shutting it off a second time allows the router to go through a complete power cycle without ever seeing the product, so it will remove it from its system. 5. Boot the router up, again, and let it complete it's connection with everything. 6. Now plug-in/turn on the product. The router should find the product and all should work. 7. If dealing with a smartphone, search for the wi-fi and reconnect to it. All should work after this.
  • Make sure you disable AP/Client isolation on your Access Point / Extender and that Multicast forwarding is not disabled between the W-Fi networks. However, we cannot guarantee than streaming will work flawless as Extender networks are tricky and can cause many issues. Always use a 5GHz Wi-Fi network extender for best results.
  • The power on/off symbol/button will flash white consistently. The LED switches to OFF when charging is complete.
  • Before you start

    • Remove any interference that might be blocking the Soundbar side-firing speakers.
    • Any ambient noise or sounds that could disrupt the calibration needs to be out of the room.
    • In case you are moving the Enchant Soundbar you will need to calibrate the sound again.
    • If something went wrong, you can always delete the calibration settings by resetting the system.
      • Press and hold Power - button and  Soruce button down for 5 seconds.
      • This will delete all settings, including the Wi-Fi connection.


    How to use the MultiBeam feature

    1. Press and hold the CALIBRATION iconbutton for 3 seconds.
      1. On the Enchant display a timer will start counting down from 3 to 0 (Once hitting 0 the Calibration will begin).
    Remote icon
    1. The calibration takes around 60 seconds before it is complete. While calibrating you will hear some noises coming from the speaker.
    2. When finished the display on the Enchant Soundbar will say "DONE"

     
  • This video shows how to use a smart speaker that has Google Assistant built-in.
    Our LINK series have Google Assistant built-in therefore you can practice your voice commands together with Harman/Kardon Citation or JBL LINK products

  • Download the Google Home app, available for iOS and Android versions. 1. Open the Google Home app. 2. Plug in power for your Enchant 800 or Enchant 1300 Soundbar. 3. Enable Bluetooth. 3.1. Enable Location service on your phone and permit Google Home app to view your location (Android only). 4. Click setup device in your Google Home app. 5. Follow the instructions provided in the app, and enjoy Chromecast streaming for your Enchant soundbar!
  • What you need first

    • A Harman/Kardon Enchant Soundbar (1300 or 800 model).
    enchant
    • Latest version of the Google Home appGoogle Home app
    • A mobile device or tablet with Android or iOS system.
    • An internet connection.
    • Dual-band router with 2.4GHz and 5GHz connection

    Adding your Enchant soundbar to your Wi-Fi

    1. Open the Google Home appGoogle Home app
           Google home
    1. Click on "ADD" to connect your Enchant 800 or Enchant 1300 Soundbar to your Wi-Fi network.
    2. Follow the instructions on screen and enjoy beautiful sound using Chromecast technology.


    Setup your enchant
  • 1. Power on the Enchant 800 or Enchant 1300 Soundbar. 2. In any source mode, press the power and source button for 5 seconds. 3. The Enchant 800 or Enchant 1300 will power off automatically and turn on again. 4. Your device is now reset back to default Factory settings. 5. You can now redo the setup through the Google Home app or pair with a new smartphone or tablet.
  • Resetting the device

    top panel
    1. In any source mode, press and hold the power button power and Source button source for 5 seconds.
    2. When the factory settings restore is complete, the soundbar automatically turns off and restarts.
    3. You can now set it up via Google Home app Google Home app again or connect any new Bluetooth devices.
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