My Aura does not go into standby when it is connected to wifi. Is this an error?

My Aura does not go into standby when it is connected to wifi. Is this an error?

The Aura only goes from sleep mode to stand-by mode if you either press Power Off, or leave the Aura inactive for 30 minutes with no wifi connection established. Please note that the power light dims when Aura enters sleep mode, but extinguishes completely in stand-by mode. Please note that in both Sleep and Standby modes, Bluetooth remains active, and Aura will wake up if BT transmission is received.
Applies to:

Can’t find what you’re looking for?

Call us

Call us

To speak to our customer service specialist

1800-102-0525

Mon to Sun 10 AM to 7 PM IST

E-mail us

E-mail us

Email our customer service team
365 days, we will reply within 24 hours

Email us
message

WhatsApp Us

Chat with a support agent via Whatsapp at:
by clicking https://bit.ly/2SfFSPh or send hi to 91 70658 44446 

Mon - Sun: 10:00 am - 7:00 pm (IST)