I have a 5 GHz network router, and I want my BDS to connect to that, but it cannot see the network. How can I connect it?

Support Overview / How To / I have a 5 GHz network router, and I want my BDS to connect to that, but it cannot see the network. How can I connect it?

Our BDS device do not support 5 GHz networks. You must connect it to a 2.4 GHz network (b, g or N networks).

Applies to:

Was this helpful? Thank you for your feedback!

Can’t find what you’re looking for?

To speak to our customer service specialist

1800-102-0525

Mon to Sun 10 AM to 7 PM IST

Email our customer service team
365 days, we will reply within 24 hours

Email us

Chat with a support agent via Whatsapp at:
by clicking https://bit.ly/2SfFSPh or send hi to 91 70658 44446

Mon - Sun: 10:00 am - 7:00 pm (IST)