Before you start installing your new device

Before you start installing your new device

Getting started with the checklist

  • A Harman Kardon Citation device(s).ONE
  • Latest version of the Google Home app installed on your mobile device.GH app 
  • Latest version of the Google app  (Android only) installed on your mobile device
  • A Google Account (you can create one online via Google).
  • A mobile device with either iOS or Android support.
    • ​Must have iOS 10 or higher
    • Must have Android 5.0 and higher
    • There is no support for PC set up.
  • Your mobile device must support 5 GHz Wireless Network connection in order to set up our Harman Kardon Citation device. Note: Wireless Network with WPA2-Enterprise encryption is not supported.
  • An internet connection from your local ISP (Internet Service Provider).
  • Your Wireless Network must secured with WPA2 Encryption (Enterprise mode NOT supported). 
  • Availability and performance of certain features, services and applications are device- and network-dependent and may not be available in all areas; subscription(s) may be required, and additional terms, conditions and/or charges may apply.
Once you have all requirement and what is needed then follow the video below that shows you how to install your device.

 

Can’t find what you’re looking for?

Call us

Call us

To speak to our customer service specialist

1800-102-0525

Mon to Sun 10 AM to 7 PM IST

message

WhatsApp Us

Chat with a support agent via Whatsapp at:
by clicking https://bit.ly/2SfFSPh or send hi to 91 70658 44446 

Mon - Sun: 10:00 am - 7:00 pm (IST)