How To
How To
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Yes, a phone with GPS capabilities is needed so that the Vi Fitness app can start and stop workouts, track biometrics, measure and store data, track features like elevation and location, and play music during training. We support iOS (9+) and Android OS (Lollipop +) devices however we recommend having the latest OS on any device for the best Vi experience.Was this helpful? Thank you for your feedback!
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The Onyx Studio 7 features Dual Wireless Sound which allows you to connect two Onyx Studio 7 speakers together for a more powerful listening experience. Please note: You cannot connect the Onyx Studio 7 to other Onyx Studio speakers such as the Onyx Studio 6 and 5.Was this helpful? Thank you for your feedback!
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It's normal that music will be interrupted for one or two seconds when entering Wireless Dual Sound mode. The two compatible speakers are synchronizing with each other during this connection process. Once they are in sync you will not experience any further interruption.Was this helpful? Thank you for your feedback!
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ENCHANT 1100
Software Update Release Notes
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Version: 24.50.65.90.00
Release Date: January 20th, 2025
Release Media: OTA (over the air) Automatic Update through HK One App
What’s New
- Increase EQ to 7 bands
- Improved software performance
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ENCHANT 900
Software Update Release Notes
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Version: 24.50.65.90.00
Release Date: January 20th, 2025
Release Media: OTA (over the air) Automatic Update through HK One App
What’s New
- Increase EQ to 7 bands
- Improved software performance
Was this helpful? Thank you for your feedback! -
ENCHANT SUB
Software Update Release Notes
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Version: 24.51.11.75.00
Release Date: January 20th, 2025
Release Media: OTA (over the air) Automatic Update through HK One App
What’s New
- Improved software performance
Was this helpful? Thank you for your feedback! -
To reset the device to its factory settings:
Power on the speaker. While on, press and hold the power button down for 15-20 seconds until the speaker turns off.
Now that the speaker has been reset, make sure to remove it from your BT settings if it was once paired to other devices as the BT memory has been reset as well. Once you turn the speaker on again, it should automatically enter into pairing mode with a flashing LED. It should pop up on your discoverable devices under your BT settings and connect within a few seconds.Was this helpful? Thank you for your feedback! -
As of December 1, 2022, Google Assistant on third party smart displays, soundbars, and speakers are no longer able to make a voice call to a landline or mobile number on the carrier network. Voice-over-IP calls continue to work. This is due to the ongoing infrastructure improvements.
Please click here to see Google’s official statement/article explaining this.
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The Citation Amp works with Chromecast built-in (audio only), and also works with Hey Google products. For example, you can use voice commands to tell your other Google speakers to play music on Citation Amp. Was this helpful? Thank you for your feedback! -
HDMI Output
Both Enchant 800 and Enchant 1300 support these:- HDMI 2.0b compliance
- HDCP 2.2 compliance (Means it supports 4K Blue-Ray Movies or streaming clients with 4K encryption)
- CEC features (Scroll to see support)
HDMI Input
Enchant features only 1 x HDMI input, and Enchant has 3 x HDMI inputs and support this:- HDMI 2.0b.
- HDCP 2.2 for all HDMI input connections (Means it supports 4K Blue-Ray Movies or streaming clients with 4K encryption)
- 4K Pass-through.
CEC Support
CEC support only available through your HDMI connection and we are always using standard protocol for our products.
We support these:- System Standby: When you press the "Power off" button on your TV remote, the Enchant soundbar will go into Standby mode as well.
- ARC or called Audio Return Channel: If you would have a TV BOX connected directly to your TV and using ARC from TV to Enchant soundbar, then all sound will be transferred through ARC connection.
- In case you are not using the HDMI ARC connection then sound coming from the TV show will not be transferred to the Enchant soundbar.
- System Audio Control: Using your TV remote to turn up or lower the volume will be synchronized with the Enchant soundbar.
Bigger model is the Enchant 1300 and smaller model is the Enchant 800.Was this helpful? Thank you for your feedback! -
You can delete specific voice recordings associated with your account by going to History in Settings in the Alexa App, drilling down for a specific entry, and then tapping the delete button. Or, you can delete all voice recordings associated with your account for your Harman Kardon Allure speaker, by selecting the applicable product at the Manage Your Content and Devices page at www.amazon.com/mycd. and deleting voice recordings. However, this may degrade your Alexa experience.Was this helpful? Thank you for your feedback!
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Press the Bluetooth source button on your BDS remote. In the right top corner of your TV screen, there should be a button called "Pair". Jump to the "Pair button" to perform pairing by using the arrow keys on your remote control. Click OK while being on the pair button. Once pressed, a pop-up screen will appear, this indicates pairing mode is active for 3 minutes. Go to Bluetooth settings on your mobile device, find the BDS in the list and connect. If you want to pair a second device, please repeat the procedure to activate pairing mode.Was this helpful? Thank you for your feedback!
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Mon - Sun: 10:00 am - 7:00 pm (IST)