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When I switch off my iPad, a loud click noise is heard from the Go+Play Wireless, and afterwards there is a lot of hiss. How come?

This is caused by the volume synchronizaton system in the iPad. When you switch off the iPad with click sounds activated, it sends the click sound to the Go+Play, also ordering the Go+Play to increase volume to maximum. The hiss is a result of the Go+Play Wireless being at full volume. As soon as you re-start your music playing from the iPad, volume is back to normal music use. If you do not switch the iPad on again, the Go+Play goes into standby after a few minutes, and the hiss disappears. You can prevent this problem by de-activating the click/alarm sounds on the iPad.

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When placing the Aura in sleep mode, or when it goes into sleep mode by itself, the wi-fi control light keeps blinking. Does the blinking stop at any time?

Yes, after half an hour of inactivity, and provided Bluetooth pairing has been interrupted, Aura goes into full Standby. Now the wi-fi control light will no longer blink.

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When pressing the “?” button in the remote app on an iPhone, you would expect to be linked to an explanation of remote app functionality. The actual result is that you are led to the homepage, but there is no App help on homepage.

This is not an error. The App links to the Harman Kardon website when the "?" Button is tapped. User can then search the Quick Start Guide or Owner's Manual on the website.

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When trying to set up my speaker with the Google Home app, I get a message that says “Device needs to be activated before setup”. How do I proceed?

If you see this message, you must download the Device Utility app from the Google Play Store. Follow the instructions in the app to activate your speaker, and then return to the Google Home app to complete the setup.

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When using my music source, the SOUNDBAR does not go into Standby mode with optical or coaxial input when the track is stopped with the players STOP button.

The source device may need to be in Standby, not just stopped, for the Soundbar to go into Standby mode using the optical or coaxial inputs.

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When using the Device Utility app to set up my speaker, my Wi-Fi network is not appearing in the list. How can I connect to my Wi-Fi network?

If the network does not appear, you can manually type in the network name (SSID) and password to connect.

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Where can I get a wall bracket for my Omni 10+, Omni 20+ speakers?

There are threaded inserts for mounting screws in the bottom of the Omni 10+ and Omni 20+. Mounting accessories are not available via Harman Kardon. For Omni 10+ there are two mounting screw holes which are 3mm in diameter and 67mm apart. For Omni 20+ there are two mounting screw holes which are 3mm in diameter and 110,5mm apart.

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Where can I set my default music provider for my Harman Kardon Allure?

In Amazon's app called Alexa. There you can set, change and login with your favorite supported music service. They offer Amazon Music, Spotify, Pandora and much more. Go to settings in the Alexa app, select "Music & Media.

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Which A2DP codec does the SB20 support?

The soundbar support SBC codec.

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Which Bluetooth version does the Aura Studio 2 have?

The Harman Kardon Aura Studio 2 features: Bluetooth v.4.1 A2DP v.1.3 AVRCP v.1.5

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Which configuration is best to use for your OMNI BAR+ or ADAPT+

For OMNI BAR+, three sources are available: HDMI (not applicable for ADAPT+), Optical or AUX input. For Adapt+ two sources are available: Optical in/outputs and Analog in/outputs. If you select "Watching movies and TV shows" in the HK controller app for either one of them, you will have a very little delay and good lip sync with the TV for video applications. However, you will not be able to rebroadcast the TV signal to other OMNI+ speakers when selecting this mode. If you select "Listening to music", you will be able to rebroadcast TV signal to other OMNI+ speakers in your house, however, you will have lip sync delay with video material. Select that specific mode if you use HDMI (not applicable for ADAPT+), Optical or AUX for music only. Using Chromecast, Spotify Connect or Bluetooth is not part of these modes. When using one of these streaming methods, you are able to rebroadcast any music source.

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Which Enchant Soundbar is best for you
Enchant series information
The Enchant series is not only a beautifully designed speaker, but it also delivers the sound to a completely new level.
Always wanted to have Surround Sound, but never wanted extra speakers, with the MultiBeam feature you can get Surround Sound experience right at your fingertips.
Enchant 1300 for Bigger rooms
1. Perfect for bigger rooms that requires a bit more sound and punch when watching or listening to music!
2. Powerful sound with 13 Channels in one speaker with a maximum of 240W
1. Features MultiBeam technology for Surround Sound experience.
2. 4K HDR10 compatible on both HDMI Inputs and output (ARC).
3. HDCP 2.2 Compatible
4. Google Cast built-in, stream your favorite music through your Wi-Fi connection.
5. Bluetooth 4.2 technology for easy streaming with any of your mobile devices.
6. And much more!
Enchant 800 for Smaller rooms
1. Perfect for smaller rooms to extend the sound performance in any situation.
2. Powerful sound with 8 Channels in one speaker with a maximum of 180W
1. Smaller in size compared to Enchant 1300, but just as an amazing sound.
2. Features MultiBeam technology for Surround Sound experience.
3. 4K HDR10 compatible on both HDMI Input and output (ARC).
4. HDCP 2.2 Compatible
5. Google Cast built-in, stream your favorite music through your Wi-Fi connection.
6. Bluetooth 4.2 technology for easy streaming with any of your mobile devices.
7. And much more!
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