How To
How To
369 results
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With some Blu-ray discs, you have to go to the Settings Menu of your Blu-ray player and select "Bitstream" or "Bitstream Native". This will carry the DTS HD Master signal to be decoded in the AVR, and the AVR front panel should show the correct text.Was this helpful? Thank you for your feedback!
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Yes, this is a normal characteristic of this system.Was this helpful? Thank you for your feedback!
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You might accidentally pressed volume- and surround button at the same time. This combination activate a special demo mode for the product. To stop the demo mode, either perform a full reset by holding down volume+ and surround button for 5 seconds or when power is on, press volume- and surround button again for 5 seconds.Was this helpful? Thank you for your feedback!
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Do not worry, pairing both devices is easy and quick. Press the "pairing" button on the back of the Omni Bar, then press "pairing" button on the subwoofer. They will start communicating with each other, and when both devices show white light in the LED on the back, that indicates that they are paired.Was this helpful? Thank you for your feedback!
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What you need first
Make sure that the device is installed on your Wireless network, by ensuring these steps below:
- You have the most recent version of the Google Home app installed
- Your Citation device is powered on
- Your Citation device is plugged into a wall outlet.
- The Citation device is located near your router
- The white LED lights in front of the Citation device are blinking
- If you are using an Apple iOS device, you need to turn on Bluetooth to installed the device.
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On your iOS device Home screen, tap Settings > Bluetooth
- Make sure Bluetooth is on
- Return back to the Google Home app
- Your Citation device should appear as "Set up this device"
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- If you are using an Android device, you need to turn on Bluetooth and Location Services.
- On your Android device, tap Settings.
- Find Bluetooth settings > Make sure Bluetooth is on
- Tap Location > Turn on location
- Tap Settings > Apps > Google Home app > Permissions.
- Next to "Location", check the slider is on.
- Your Citation device should appear as "Set up this device" .
TroubleshootingStep 1. Reboot your Citation device
- Disconnect the power cable from your Citation device
- Reconnect power cable to your Citation device
Step 2. Force close and relaunch the Google Home app
- From your Apple iOS device, do the following below:
- Press the Home button two times quickly. There will be a small preview of your recently used apps.
- Select the app you want to close and swipe up towards the top of the screen.
- Launch the Google Home app again.
- From your Android device, do the following below:
- Launch the Recent Applications menu to see small previews of your recently used apps. The Recent Apps button, a square icon, should be accessible at nearly any time along the bottom of the screen along with the other buttons on the virtual task bar.
- Select the app you want to close and swipe left or tap the X.
- Launch the Google Home app again.
Last thing to try
If you are still experiencing issues with your Citation device not connecting to your Wireless network, try the following:
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Try finding another mobile device to set up your Citation device, sometimes it can help connecting your speaker
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Relocate your Citation device, or try to disable other Wireless network devices that might cause interference for your Citation device.
- Perform a factory reset of your device, by holding down the reset button for more than 5 seconds.
- Reboot your Wireless router
- Lastly, try turning Wi-Fi off and then back on again on your mobile device. Reopen your Google Home app and try again.
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- Try to disconnect some devices from your Wi-Fi network. Some routers may have weak performance, which can cause issues and poor connection to all devices in your network. - If your router supports 5Ghz ( 802.11N or AC ) and you have devices that are capable of using 5 GHz Wi-Fi then switch to that specific network for best performance. - If you have a lot of ( Legacy / older than 5 years ) devices on 2.4GHz network, try limiting them to max. 6 connected simultaneouslyWas this helpful? Thank you for your feedback!
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Check if the tower and subwoofer’s LEDs are in solid white color. A blinking LED means a disconnection. In this case, hold RESET on the back of the tower or subwoofer for 5 seconds to enter pairing mode. On the touchscreen, tap “Speaker Setup” > “Pairing” > “Tower Setup” or “Subwoofer pairing”, then follow the onscreen instructions to pair with the digital hub again.Was this helpful? Thank you for your feedback!
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If you are experiencing issues when setting up your HK Citation Oasis to your WiFi network using the Google Home app, then please turn Bluetooth off on your phone, then turn Bluetooth back on again and try the setup again.Was this helpful? Thank you for your feedback!
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No, that is not possible. However, you can create a 5.1 wireless surround system to extend your TV or movie sound. All you need is two additional OMNI+ speakers, such as 2 x OMNI 10+, OMNI 20+ or OMNI 50+.Was this helpful? Thank you for your feedback!
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Make sure you download the latest version of the app from the Apple App Store or Google Play (for Android devices). - Make sure you device is connected to the same wireless network as your AVR1x1S or AVR1x10S model and not on 3G/LTE.Was this helpful? Thank you for your feedback!
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The Roon controller (DLNA) is not supported, but it is possible to use the Chromecast or Airplay from the Citation Amp to create a room within the Roon app (needs subscription with Roon). Was this helpful? Thank you for your feedback! -
As default the line output is set to Fixed. You can change it to variable in the advanced settings. Was this helpful? Thank you for your feedback!
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