How To
How To
-
Please note: this text concerns Lithium-Ion batteries only.
HOW TO CHARGE
If a charger (power supply) comes with your product, use the original charger.
If you have a device with standard charging socket (such as micro-USB plug that goes into the device, and USB plug that goes into the charger) use chargers with approximately 0.5 to 2.0 Amperes capacity. While you can get chargers with a capacity of 5 A or more, only use them if your device was designed to be charged with this much power. Around 1 A is fortunately close to what you can expect from the majority of computer USB sockets.
Charging should take place at between 5 and 45 degrees Celsius (41 to 113 F).
It is wise to charge only where you can observe the device, so you can stop charging if overheating should occur. A smoke alarm is a good idea if you want to charge while sleeping. It is also possible to use a safety bag, sometimes known as a LiPo bag, to increase safety. You simply put your device into the bag, then seal the bag and begin charging.
BATTERY LIFE
The life expectancy of Li-ion batteries is 500 to 1000 recharging cycles. You can expect full capacity until you have recharged about 500 times. From 500 to 1000 recharging cycles, capacity will decrease gradually, until almost no capacity is left, and the battery will need replacing, if this is possible and economical. Life expectancy is optimal when the battery is being used between 10 and 50 degrees Celsius.
WHAT NOT TO DO
First, never charge too quickly! This may damage the battery, and may even be dangerous, so do not use high-capacity chargers, unless your device comes with one as standard.
There is no memory effect in Li-ion batteries, so do not treat them like old Nickel-Cadmium types (which you had to run dry regularly).
This means that you should never run Li-ion batteries completely dry. Actually, this will damage the battery. Whenever you can, keep them between 20 and 80 per cent capacity, where they perform best. However, it is better to charge the battery to 100% capacity than to run it dry.
Never charge if temperature is at freezing point or lower (0 degrees Celsius, 32 F), since this will almost certainly damage the battery. Never carry out express charging (charging with high-capacity charger) if temperature is between 0 and 5 degrees and over 45 degrees Celsius, but only use a lower-capacity charger in this temperature interval. Do not place devices in direct sunlight at all, and never charge them in direct sunlight.
Never place the device that is being charged on a sofa, rug or clothing when charging. This can cause heat to build up, which can in turn cause overheating. Always place it on a flat, hard surface, where heat can dissipate quickly.
GENERAL BATTERY INFORMATION
Most rechargeable devices use Lithium-Ion (Li-ion) polymer batteries these days.
This type has high energy density, very low memory effect and low self-discharge.
You can find them in electric cars, golf carts, power tools and other applications, besides portable headphones, telephones and loudspeakers.
Various subtypes exist that have different strengths and weaknesses, depending on the chemicals and metals used.
Batteries gradually self-discharge, even if they are not connected to anything. Usually, you can expect a self-discharge of about 2% per month when the battery is new, and this may increase somewhat with battery age and temperature.
Was this helpful? Thank you for your feedback! -
Many Harman Kardon, JBL and AKG products run on rechargeable batteries. In most cases, these batteries will provide years of excellent service and keep the music playing for many hours.
WARNING – the rechargeable batteries inside our products are not user-serviceable. Please do not attempt to open the product or replace the battery. Doing so will void your warranty.
Battery issues fall into three categories:
-
Your speaker or headphones run out of power after only a short time.
-
The speaker will not play at all because the battery will not hold a charge.
-
When you plug in the cable to charge your speaker, sometimes it charges and sometimes it does not- the red charging LED or other indicator might not come on.
Here are some things to try that often fix these issues.
-
It could be as simple as a bad USB charging cable. If you have other charging cables, give them a try. (Be sure that the cable has the same type of connector as the original one that came with your product.)
-
Same for the charger- if your product charges by USB, try a different USB charger. Be sure that it is rated at least 2.0a (2 amps) output.
-
Try other electrical outlets at your location to be certain it is not a local wiring issue.
-
Charge the product overnight for at least 8 hours.
-
When you plug the charging cable into the speaker or headphones, is the connector stable, or can it be wiggled around? If it can be wiggled, this could indicate that the charging port has been damaged or come loose. Sometimes wiggling the connection restores charging power.
IMPORTANT: Some products such as Xtreme, Xtreme 2, Boombox, Partybox 100 & 300, GO+Play and the Onyx Studio series do not use USB charging. Instead, they have a specialized charger. Do not attempt to charge these products with other cables or chargers.
If none of these fixes the issue, it could be that the battery has died or is losing its capacity, or that the charging connector on your speaker is damaged. Please contact us so we can assist you. Be sure to mention that you have tried the steps in this Battery & Charging FAQ so that our agents do not ask you to repeat these steps.
Was this helpful? Thank you for your feedback! -
-
Check to see if it happens with all source devices (TV, BluRay, DVD, etc.). If it only happens with one device and not the other, the issue may be with that device. Make sure you do not have any HDMI adapters or splitters. These can cause issues with video and audio.Was this helpful? Thank you for your feedback!
-
Yes, this is correct. The AVR 1x1S does not support OSD on HDMI 2 out, only on HDMI 1. If customers want OSD on two HDMI outputs, they can buy the AVR 370.Was this helpful? Thank you for your feedback!
-
Yes, this is correct. The AVR171, 171S, 1710 & 1710S only supports OSD on on the HDMI 1 output. HDMI 2 doesn't not show the OSD. The AVR370 and 3700 supports OSD on both HDMI outputs.Was this helpful? Thank you for your feedback!
-
The product packaging is made from FSC-certified material and printed with soy ink.
Was this helpful? Thank you for your feedback! -
If the Harman Kardon Go + Play is not stable or wobbles on a surface, one of the legs on the bottom of the speaker is adjustable with a Philips screwdriver. The adjustable leg is the one with a screw is in the center of the leg.Was this helpful? Thank you for your feedback!
-
AirPlay uses a differnet network card inside the BDS. If it doesn't receive any IP adresses, it won't work. To check and see if your network card in BDS did receive an IP address, you can use an app called Net Analyzer for iOS and WiFi Analyzer for Android. Simply scan your network with one of them, and you should be able to see your BDS IP address, usually the IP after your main IP for BDS, should be AirPlay network details. If you have trouble, please contact our helpdesk for further assistance.Was this helpful? Thank you for your feedback!
-
This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.Was this helpful? Thank you for your feedback!
-
This happens if you power up the subwoofer before connecting the right and left speakers. The system mutes to avoid potentially harmful pop noise. Just touch one of the volume up/down pads to unmute.Was this helpful? Thank you for your feedback!
-
High pass filter
When the subwoofer is connected, the main channels are "Small", meaning that there is a high-pass filter. This ensures proper blending with the subwoofer.
Crossover settingsThe Citation amp supports crossover settings in the range 50Hz - 120Hz. Default is 80Hz.
Multiple subwoofers?Only one type of subwoofer is supported at a time. Either with cable or wireless.
Was this helpful? Thank you for your feedback!
Can’t find what you’re looking for?
Chat with us
8:30 am - 6:30 pm (IST)
WhatsApp Us
Chat with a support agent via Whatsapp at:
by clicking https://bit.ly/2SfFSPh or send hi to 91 70658 44446
Mon - Sun: 10:00 am - 7:00 pm (IST)