How To
How To
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We have some suggestions if you want to enjoy the best performance from your Bluetooth devices. 1. Please note that if you have a large number of Apps open in your smartphone or tablet, this may block or overtax its processor. Dropouts may result. Try to close all or most active apps. This should solve the problem. 2. Bluetooth signals from smartphones and tablets are not very strong. Make sure that the signal does not have to pass through doors, walls etc. Always maintain a clear line of sight between transmitter and receiver. 3. Do not carry your smartphone in your pocket, if you have dropouts. Your body can act as a screen, reducing the strength of the Bluetooth signal. Put the phone on a table or other surface. 4. Do not walk around while listening. If the transmitter and the receiver are moved in relation to each other, dropouts occur more frequently. 5. Under normal circumstances, you can expect a range of 5 meters with no problems, if you follow the above advice. In some instances range is longer, but we cannot promise this.Was this helpful? Thank you for your feedback!
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That is easy, simply say "Alexa, mute" or "Alexa, mute music". To resume playback if needed, say "Alexa, resume playback".Was this helpful? Thank you for your feedback!
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For Citation ONE, Citation 100, Citation Sub and Citation Surround, Press and hold the RESET button on the speaker for 5 seconds. For Citation 300, Citation 500, Citation Bar and Citation Tower, Press and hold the RESET button on the speaker for 5 seconds, or select the Factory Reset option in the touch screen settings menu.Was this helpful? Thank you for your feedback!
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Press the Bluetooth source button on your BDS remote. In the right top corner of your TV screen, there should be a button called "Pair". Jump to the "Pair button" to perform pairing by using the arrow keys on your remote control. Click OK while being on the pair button. Once pressed, a pop-up screen will appear, this indicates pairing mode is active for 3 minutes. Go to Bluetooth settings on your mobile device, find the BDS in the list and connect. If you want to pair a second device, please repeat the procedure to activate pairing mode.Was this helpful? Thank you for your feedback!
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You can delete specific voice recordings associated with your account by going to History in Settings in the Alexa App, drilling down for a specific entry, and then tapping the delete button. Or, you can delete all voice recordings associated with your account for your Harman Kardon Allure speaker, by selecting the applicable product at the Manage Your Content and Devices page at www.amazon.com/mycd. and deleting voice recordings. However, this may degrade your Alexa experience.Was this helpful? Thank you for your feedback!
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HDMI Output
Both Enchant 800 and Enchant 1300 support these:- HDMI 2.0b compliance
- HDCP 2.2 compliance (Means it supports 4K Blue-Ray Movies or streaming clients with 4K encryption)
- CEC features (Scroll to see support)
HDMI Input
Enchant features only 1 x HDMI input, and Enchant has 3 x HDMI inputs and support this:- HDMI 2.0b.
- HDCP 2.2 for all HDMI input connections (Means it supports 4K Blue-Ray Movies or streaming clients with 4K encryption)
- 4K Pass-through.
CEC Support
CEC support only available through your HDMI connection and we are always using standard protocol for our products.
We support these:- System Standby: When you press the "Power off" button on your TV remote, the Enchant soundbar will go into Standby mode as well.
- ARC or called Audio Return Channel: If you would have a TV BOX connected directly to your TV and using ARC from TV to Enchant soundbar, then all sound will be transferred through ARC connection.
- In case you are not using the HDMI ARC connection then sound coming from the TV show will not be transferred to the Enchant soundbar.
- System Audio Control: Using your TV remote to turn up or lower the volume will be synchronized with the Enchant soundbar.
Bigger model is the Enchant 1300 and smaller model is the Enchant 800.Was this helpful? Thank you for your feedback! -
The Citation Amp works with Chromecast built-in (audio only), and also works with Hey Google products. For example, you can use voice commands to tell your other Google speakers to play music on Citation Amp. Was this helpful? Thank you for your feedback! -
As of December 1, 2022, Google Assistant on third party smart displays, soundbars, and speakers are no longer able to make a voice call to a landline or mobile number on the carrier network. Voice-over-IP calls continue to work. This is due to the ongoing infrastructure improvements.
Please click here to see Google’s official statement/article explaining this.
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To reset the device to its factory settings:
Power on the speaker. While on, press and hold the power button down for 15-20 seconds until the speaker turns off.
Now that the speaker has been reset, make sure to remove it from your BT settings if it was once paired to other devices as the BT memory has been reset as well. Once you turn the speaker on again, it should automatically enter into pairing mode with a flashing LED. It should pop up on your discoverable devices under your BT settings and connect within a few seconds.Was this helpful? Thank you for your feedback! -
ENCHANT SUB
Software Update Release Notes
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Version: 24.51.11.75.00
Release Date: January 20th, 2025
Release Media: OTA (over the air) Automatic Update through HK One App
What’s New
- Improved software performance
Was this helpful? Thank you for your feedback! -
ENCHANT 900
Software Update Release Notes
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Version: 24.50.65.90.00
Release Date: January 20th, 2025
Release Media: OTA (over the air) Automatic Update through HK One App
What’s New
- Increase EQ to 7 bands
- Improved software performance
Was this helpful? Thank you for your feedback! -
ENCHANT 1100
Software Update Release Notes
------------------------------------------------------------------------
Version: 24.50.65.90.00
Release Date: January 20th, 2025
Release Media: OTA (over the air) Automatic Update through HK One App
What’s New
- Increase EQ to 7 bands
- Improved software performance
Was this helpful? Thank you for your feedback!
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