I have downloaded the remote app for my BDS, but I still cannot control the BDS with my smartphone. What is wrong?

Support Overview / How To / I have downloaded the remote app for my BDS, but I still cannot control the BDS with my smartphone. What is wrong?

I have downloaded the remote app for my BDS, but I still cannot control the BDS with my smartphone. What is wrong?

Please make sure that your BDS is connected to the home network router also used by your smartphone.
Applies to:

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