Why can't I charge my device via the Onyx Studio 9?
Why can't I charge my device via the Onyx Studio 9?
To ensure the best sound experience, the battery performance of the Onyx Studio 9 is adjusted under the following conditions:
1. The speaker is in battery mode and the battery level is below 30%.
2. The music volume is at or above 50%.
To charge your device, try plugging in the AC cable or lowering the music volume.
Applies to:
Category:
Troubleshooting
Was this helpful?
Thank you for your feedback!
Can’t find what you’re looking for?
Call us
Call us now at:
+44 161 222 3325
Monday - Friday: 08.00-17.00
Saturday - Sunday: 09:00-15:00
Chat with us
Monday – Friday: 08.00-17.00
Saturday – Sunday : 09.00–15.00