How To
How To
437 results
-
The correct button is the POP-UP button, located in the upper left corner of the upper big, square button. This will work as return button.Was this helpful? Thank you for your feedback!
-
This is sometimes a problem with wired connections to computers or NAS drives. There is no way to change this, unfortunately.Was this helpful? Thank you for your feedback!
-
To use the Onyx Studio 2 with a PC or MAC, please make sure that you have the correct Bluetooth driver, that supports A2DP Audio Codec.Was this helpful? Thank you for your feedback!
-
Typically when we are talking about projectors, they are normally installed in a place where the HDMI cable is too long, and the signal has a hard time reaching the AVR. It is also possible that the projector is not compatible with the AVR. To be sure it works with the AVR, please move projector closer and use a short HDMI cable. We recommend a cable that is 3 meters in length or less. If the projector works with the shorter cable, and you have no choice but to use a longer cable, you will need an HDMI repeater/amplifier/eq/booster (name varies depending on the manufacturer), to boost the signal so that it can make it all the way from the AVR to the projector.Was this helpful? Thank you for your feedback!
-
Close and restart the Google Home app, or restart your phone. Start the Google Home app again, and the speaker should now appear.
Was this helpful? Thank you for your feedback! -
The Harman AVR App controls your receiver through your smartphone, which communicates via your wireless home network. Please make sure that your AVR is properly connected to your network router, with cable for the smaller models. If you have no wireless home network, you cannot use the app.Was this helpful? Thank you for your feedback!
-
I have downloaded the HK Remote app and connected to my AURA Studio, but i do not see it in the app?AURA Studio is not supported via our app, and that means you cannot change any settings on it.Was this helpful? Thank you for your feedback!
-
Please make sure that your BDS is connected to the home network router also used by your smartphone.Was this helpful? Thank you for your feedback!
-
Please place your AVR in full Standby by holding the Power Button for at least three seconds. Now, when you switch it ON again, the problem should have disappeared. Please note that Sleep Mode is not sufficient, you must use full Standby.Was this helpful? Thank you for your feedback!
-
Please make sure that if you use 5GHz or 2.4GHz Wi-Fi, all your speakers are connected to either 2.4GHz or all are connected to 5GHz Wi-Fi to have the best performance.Was this helpful? Thank you for your feedback!
-
The first 105 files are registered right away. If you know that you have more files in the DLNA system, wait for close to a minute, while the BDS -75 / -77 registers the additional files. After a short while, it will begin counting until all files are registered, or until the maximum of 2000 files is reached.Was this helpful? Thank you for your feedback!
-
No, the Bluetooth name is fixed and not changeable. If you have multiple ESQUIRE2 in your Bluetooth list, and when activating one of them, it should be the "first" on your Bluetooth list.Was this helpful? Thank you for your feedback!
-
The ALLURE PORTABLE is not constantly looking for a wi-fi system. When you turn the unit on, it finds the wi-fi, connects, and begins working. When you move into another section with a different router, the ALLURE PORTABLE will no longer be connected. You will have to turn the ALLURE PORTABLE off and then back on again, so that it can find it's new wi-fi router.Was this helpful? Thank you for your feedback!
-
Please note that the AUX source supports a variety of input connections. By pressing the AUX button on the remote several times, the input toggles between the different audio inputs. Please press the remote control AUX button repeatedly, until the front display shows the correct input source. This should set the AUX input correctly, and you should have audio back in your speakers, to let you enjoy your Harman Kardon system.Was this helpful? Thank you for your feedback!
-
If you have not received what you expected, please contact Customer Support as soon as possible, and no later than 2 days after receival of the parcel as we have a short window to process claims with our delivery partner.
Please note that you must keep all packaging, including the brown shipping box, while our Customer Support team is opening a claim with our delivery partner.
Was this helpful? Thank you for your feedback! -
Make sure your WiFi extender's name is not the same as that of your main WiFi network. Please use 5 GHz WiFi extenders only for best performance.Was this helpful? Thank you for your feedback!
-
If you have updated the unit from a USB stick, performed a reset procedure and removed power from the unit completely for at least 10 seconds, and the BDS still does not work, please repeat the update process. You may want to re-download the update file as well. This should solve the issue, and we are sorry for this inconvenience.Was this helpful? Thank you for your feedback!
-
To use our ESQUIRE2 with your Windows system, you'll need to find a Bluetooth driver that supports A2DP Audio codec. HARMAN do not have these and therefore you will need to contact your PC manufacturer.Was this helpful? Thank you for your feedback!
-
Always get the latest Bluetooth driver version available for your Computer/PC/Laptop.
The driver (software) should support the following Bluetooth protocol, to be able to conference call from your Computer/PC/Laptop:
• HFP (Hands-Free Profile) driver to make conference calls from your speaker
During conference calls if there is intermittent volume and inconsistent audio quality, it is recommended to select "Stereo" in the Computer/PC/Laptop playback settings.
Was this helpful? Thank you for your feedback! -
The HKTS 65 is a new version of the HKTS 60, with minor improvements. Please select HKTS 60 in the menu.Was this helpful? Thank you for your feedback!
-
Was this helpful? Thank you for your feedback!
-
Our A2DP profile only support SBC Codec for ESQUIRE 2.Was this helpful? Thank you for your feedback!
-
Yes, but only with power on the Adapt. When it senses a signal on the analog aux input, the input ring will light up green automatically, and the signal will become available from the line output, for transmission with cable to e.g. an amplifier. It is important to note that there will be a slight delay in the signal that comes out of the line output jack, even if it does not involve any wireless functions.Was this helpful? Thank you for your feedback!
-
Yes, in the Harman Kardon Remote APP, it is possible to change the AURA's Bluetooth name.Was this helpful? Thank you for your feedback!
-
Yes, on your computer, enter the IP address of the receiver in the internet browser. In the page that opens, it is possible to change the name.Was this helpful? Thank you for your feedback!
-
Yes, when the Esquire 2 is switched ON, it can charge a smartphone or tablet (or other USB-chargeable device that matches) through the special USB port. This function is available both when Esquire 2 is running on battery, and when connected to a charging port itself.Was this helpful? Thank you for your feedback!
-
It is not possible to clean the clear dome of the AURA. The dome cannot be removed without damaging the product. The only solution if debris falls into the AURA is to try to shake it out through the bass tube. We cannot recommend using a vacuum cleaner to suck or blow through the bass tube.Was this helpful? Thank you for your feedback!
-
No, it only supports one Bluetooth connection. Simply disconnect the paired phone/tablet from your Bluetooth device settings, then hold down the Bluetooth button for 3 seconds, and then you are able to pair with the new smartphone/tablet.Was this helpful? Thank you for your feedback!
-
The SB20 supports these programmable IR codes for your TV remote: Volume+, Volume-, Mute and Power commands.Was this helpful? Thank you for your feedback!
-
No, in order to go through the setup procedure, it is necessary to activate the (OSD) On-Screen-Display, and this is not possible on the front panel buttons, you need the remote control. Only the remote control features the necessary OSD button.Was this helpful? Thank you for your feedback!
Can’t find what you’re looking for?
Chat with us
Monday – Friday: 08.00-17.00
Saturday – Sunday : 09.00–15.00
WhatsApp Us
Send us a message on +44 161 222 3325 or click here
Monday - Friday: 08.00-17.00Saturday - Sunday: 09:00-15:00