I have downloaded the remote app for my BDS, but I still cannot control the BDS with my smartphone. What is wrong?

Support Overview / How To / I have downloaded the remote app for my BDS, but I still cannot control the BDS with my smartphone. What is wrong?

Please make sure that your BDS is connected to the home network router also used by your smartphone.

Applies to:

Was this helpful? Thank you for your feedback!

Can’t find what you’re looking for?

Call us now at: +45 32712498

Mandag - Fredag - 09:00 - 17:00

We are here Monday – Sunday to answer you as fast as we can!

Email us

Monday - Friday: 09.00-18.00
Saturday - Sunday: 11:00-16:00

Send us a message here

Monday - Friday: 09.00-18.00
Saturday - Sunday: 10:00-16:00