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Which Music files are supported when using a USB Stick
NOTES
- Only file names that contain numbers or English characters can be displayed, otherwise “UNKNOWN” will be displayed.
- “UNSUPPORTED” is displayed when the file format is not supported.
- Do not extract the USB device while in operation.
- For a large capacity USB, it may take longer than a few minutes to be searched. USB with more than 2000 files cannot be supported.
- Devices which require additional program installation connected to a computer are not supported.
- The USB port of the soundbar cannot be connected to a computer and it cannot be used as a storage device.
- The exFAT and NTFS file system is not supported. FAT16/FAT32 systems are available.
- Depending on some devices, it may not be available to recognize the followings on the soundbar: External HDD; Card readers; Locked devices; Hard type USB devices; USB hub; Using USB extension cable; iPhone/iPod/iPad; Android device.
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Which speakers are compatible with Go + Play Mini?

Harman Kardon speakers that have the Wireless Dual Sound feature (stated on package) are compatible with the Go + Play Mini.

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Which speaker stand can I use with my HKTS speaker system?

HTFS 3 will match these speakers sets: HKTS 20, HKTS 30, HKTS 60, HKTS 65 and HKTS 200. HTFS 2 will match these speakers sets: HKTS 9, HKTS 16 and HKS 4 satellite speakers.

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Which wifi standard do the BDS 280S and BDS 580S support?

BDS 280S and 580S support 802.11b, g and n. (2.4GHz ISM Band, Europe 13 Channels).

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Why can't I charge my device via the Onyx Studio 9?

To ensure the best sound experience, the battery performance of the Onyx Studio 9 is adjusted under the following conditions:

1. The speaker is in battery mode and the battery level is below 30%.
2. The music volume is at or above 50%.

To charge your device, try plugging in the AC cable or lowering the music volume.

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Why did I fail to update my product in the Stereo Boost Pairing mode?

An unstable internet or connectivity might cause software updates to fail during the Stereo Boost Pairing mode.
Press and hold the "Bluetooth" button to quit the Stereo Boost Pairing mode, and update the speaker independently.

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Why doesn't the AVR respond when I use the remote control, even though my other products work just fine?

The remote is only capable of operating one device at a time (unless you have programmed advanced functions such as Volume, Channel or Transport control Punch-Through). When you press the Source Selector to operate your other product, such as the DVD player, the remote cannot control any other product, including the AVR, until you press the AVR Button again. To avoid your problem in the future, always press the AVR Button or appropriate Source Selector before you enter any command.

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Why doesn't the speaker play as loud on Battery mode versus when connected to AC Power?

This is by design to achieve maximum battery play time. To get Maximum loudness connect the unit to AC power during usage.

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Why does the red LED blink when I power on my Onyx Studio 9 straight out of the box, and then shuts down shortly after?

You need to charge your Onyx Studio 9 using the power cord included in the package. It takes about 4 hours to fully charge.

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Why does the software update keep loading and not completing the update process?

Due to compatibility issue, clear the Harman Kardon One app cache and try to update it again.

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Why does the speaker sound different when I move it to different locations in the room?

The speaker has an auto calibration feature, which measures the space around the speaker and adjusts the sound quality based on the room around it. Auto calibration will automatically work when you power on the speaker and begin playing music. For the best sound, we recommend placing the speaker in the middle of the room, at least 0.5 meters away from any walls.

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Why do I hear more or less bass with different speaker placement?

When placing speakers close to a wall, bass level increases. For more bass, place the speaker in a corner if possible, and for less bass, try to place the speaker farther away from any walls.

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