How To

How To

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  • The Onyx Studio 8 features Wireless Stereo Boost which allows you to connect two Onyx Studio 8 speakers together for a more powerful listening experience. Please note: You cannot connect the Onyx Studio 8 to other Onyx Studio speakers such as the Onyx Studio 7, 6 and 5.
  • The Vi headphones have a couple different sensors, including a touch sensor (for interacting with Vi), a gyroscope (for rotational motion), accelerometer (for movement or vibrations) and a barometer (for elevation / atmospheric pressure). Plus they house a “custom” sensor that uses visible-light and infrared LEDs along with photodiodes, all in the left ear bud, to determine your heart rate. The headphones can also talk to your iPhone/Android's GPS and Wi-Fi to help with figuring out location and other information.
  • The Harman Kardon Wireless HD Audio System uses UDP ports 6060 and 6080.
  • To have the best possible performance for OMNI+ system we advise to have a dual-band router with a powerful chipset and ram for best Wi-Fi performance. This will not only help our products to perform better and more stable, but your other devices at home will have more power and fewer interruptions. Please also be sure that your home Wi-Fi router has Multicast enabled, as our Omni+ system requires this feature enabled in order to work (same goes for Chromecast devices). Always connect our Omni+ system to 5 GHz Wi-Fi whenever possible to limit the risk of devices being slow or interrupted on 2.4GHz Wi-Fi.
  • If you are having trouble with distortion or drop outs, try the following suggestions: 1. Move the audio source closer to the speakers. 2. Move the speakers closer to each other. 3. Make sure only one of the two speakers are connected to the audio source. If both are connected to the audio source, disconnect the connection between the audio source and the second speaker. 4. Make sure the audio source connects with one streaming speaker only, disconnect other Bluetooth connection. 5. Restart both your speakers and the audio source. 6. Make sure the environment is not congested by other wireless signals.
  • Let's run through some basic check marks to ensure we didn't miss anything while setting up your device.
    1. Your Citation device is turned on power on
    2. Check the password you have entered, and re-enter it again (typos can happen).
    3. Make sure your mobile device has the initial support needed:
      1. Android 4.4 OS and higher
      2. Apple iOS 10 OS and higher
      3. The latest version of Google Home app gh
    4. Your phone needs Bluetooth to be on User-added image
    5. Enable Location Service locatin(Android only)
    6. Plus you need to permit Google Home app gh to access your location on the phone (Android only).


    The basic check is done, and we are now moving into your Wireless network setup.

    1. Try moving your speaker closer to the Wireless network router ONE 5 m distance Wifi router
    2. Have you previously connected the speaker to your WiFi network?  If yes, look below or move to "Troubleshooting"
      1. Did you recently make any changes to your network, such as buying a new router, adding an extender, or maybe changed settings?
      2. Maybe your ISP (Internet Service Provider) did some changes, possibly even updating your Wireless router software.

    If you still are experiencing issues connecting the device to your Wireless network, let's do some further troubleshooting.


    Troubleshooting

    1. Your WiFi router might need a reboot, unplug power for 1 minute and connect power again.
      1. While you are rebooting your WiFi router, we advise doing the same for your speaker. Simply disconnect power and reconnect power again.
      2. In case rebooting the speaker didn't work, let's try resetting your speaker by pressing the Reset Button reset button for 5 seconds (Front LED will light up).
    2. Go ahead with the setup again (remember to open Google Home app gh)
    3. Reboot your mobile device mobile device


    WiFi Network Troubleshooting

    • Check your WiFi router settings. Be sure that UPnP (Universal Plug and Play) is enabled.
    • Change Wireless channels on your WiFi router on 2.4G or 5G..
      • Avoid using other channels on 2.4G other than 1, 6 and 11. The rest are a NO-GO.
      • Keep a maximum of 8 devices in total on 2.4G (that is including our speakers).
      • Move products to WiFi 5G band, if they support it, to reduce the stress factor on the 2.4G band
    • Check your WiFi router to see if there is a MAC address limitation.
      • MAC address limitation is when your router is set/fixed to a maximum of 20 devices (or whatever it may have been configured for).
      • When you want to add the 21st device your router will deny access because you have filled up the 20 devices.
      • You need to clear or delete old devices that are not in use anymore. This may require someone with technical knowledge.
      • We advise that you don't have any MAC address limitations at all.
    • Avoid bad extenders (Cheap ones are often not powerful enough to deal with or handle the kind of data required to transmit high quality audio).
      • With extenders, the connection between "router and extender" is decreased by 50%.  That said, your data will be even slower,. having to processes it while the speed is decreased.
    There are more things you can do to optimize your WiFi router, but these above are the most common issues happening in users homes.

     
  • Citation speakers support 802.11g, 802.11n, and 802.11ac standards on both 2.4 GHz and 5 GHz bands. We recommend using 5 GHz if available, as this will give you more stable performance and use the full power of your wireless audio. Contact our customer support to get in touch with an expert that can help you with your Wi-Fi network. We are here to help!
  • When the speaker is switching quickly between music sources via Bluetooth, it's normal to experience a very short 'pop' sound because the Bluetooth signal is breaking in and doing the handshake with the speaker. It won't appear after the Bluetooth signal is stable.
  • Please note that the LFE Trim function is only active with surround source signals that feature a separate LFE track for the subwoofer. It does not affect subwoofer level when playing stereo or mono.
  • To set up the Harman Kardon Adapt in the HK Controller app, you have to select "One speaker", not the Adapt+ option. When selecting "One speaker", simply follow the on-screen instructions to install your Adapt on the Wi-Fi network. Note that the instructions for Adapt devices will appear on your screen after 30-45 seconds (Only Apple devices).
  • Please check the picture settings on your cable box, particularly the aspect ratio settings, which will vary depending on the brand and model of your cable box and on your local cable provider. You may wish to consult with your cable provider for more information on how to adjust the cable box's settings. Some settings, such as a setting to force an analog channel's native 4:3 aspect ratio to 16:9 widescreen to fit your display, may interfere with the cable system's copy-protection feature and cause distortion.
  • This is caused by the volume synchronizaton system in the iPad. When you switch off the iPad with click sounds activated, it sends the click sound to the Go+Play, also ordering the Go+Play to increase volume to maximum. The hiss is a result of the Go+Play Wireless being at full volume. As soon as you re-start your music playing from the iPad, volume is back to normal music use. If you do not switch the iPad on again, the Go+Play goes into standby after a few minutes, and the hiss disappears. You can prevent this problem by de-activating the click/alarm sounds on the iPad.
  • Yes, after half an hour of inactivity, and provided Bluetooth pairing has been interrupted, Aura goes into full Standby. Now the wi-fi control light will no longer blink.
  • This is not an error. The App links to the Harman Kardon website when the "?" Button is tapped. User can then search the Quick Start Guide or Owner's Manual on the website.
  • If you see this message, you must download the Device Utility app from the Google Play Store. Follow the instructions in the app to activate your speaker, and then return to the Google Home app to complete the setup.
     
  • The source device may need to be in Standby, not just stopped, for the Soundbar to go into Standby mode using the optical or coaxial inputs.
  • If the network does not appear, you can manually type in the network name (SSID) and password to connect.
     
  • There are threaded inserts for mounting screws in the bottom of the Omni 10+ and Omni 20+. Mounting accessories are not available via Harman Kardon. For Omni 10+ there are two mounting screw holes which are 3mm in diameter and 67mm apart. For Omni 20+ there are two mounting screw holes which are 3mm in diameter and 110,5mm apart.
  • In Amazon's app called Alexa. There you can set, change and login with your favorite supported music service. They offer Amazon Music, Spotify, Pandora and much more. Go to settings in the Alexa app, select "Music & Media.
  • The soundbar support SBC codec.
  • The Harman Kardon Aura Studio 2 features: Bluetooth v.4.1 A2DP v.1.3 AVRCP v.1.5
  • For OMNI BAR+, three sources are available: HDMI (not applicable for ADAPT+), Optical or AUX input. For Adapt+ two sources are available: Optical in/outputs and Analog in/outputs. If you select "Watching movies and TV shows" in the HK controller app for either one of them, you will have a very little delay and good lip sync with the TV for video applications. However, you will not be able to rebroadcast the TV signal to other OMNI+ speakers when selecting this mode. If you select "Listening to music", you will be able to rebroadcast TV signal to other OMNI+ speakers in your house, however, you will have lip sync delay with video material. Select that specific mode if you use HDMI (not applicable for ADAPT+), Optical or AUX for music only. Using Chromecast, Spotify Connect or Bluetooth is not part of these modes. When using one of these streaming methods, you are able to rebroadcast any music source.
  • Enchant series information

    The Enchant series is not only a beautifully designed speaker, but it also delivers the sound to a completely new level.
    Always wanted to have Surround Sound, but never wanted extra speakers, with the MultiBeam feature you can get Surround Sound experience right at your fingertips.

    Enchant 1300 for Bigger rooms

    1. Perfect for bigger rooms that requires a bit more sound and punch when watching or listening to music!
    2. Powerful sound with 13 Channels in one speaker with a maximum of 240W
    enchant
    1. Features MultiBeam technology for Surround Sound experience.
    2. 4K HDR10 compatible on both HDMI Inputs and output (ARC).
    3. HDCP 2.2 Compatible
    4. Google Cast built-in, stream your favorite music through your Wi-Fi connection.
    5. Bluetooth 4.2 technology for easy streaming with any of your mobile devices.
    6. And much more!

    Enchant 800 for Smaller rooms

    1. Perfect for smaller rooms to extend the sound performance in any situation.
    2. Powerful sound with 8 Channels in one speaker with a maximum of 180W
    Enchant 800
    1. Smaller in size compared to Enchant 1300, but just as an amazing sound.
    2. Features MultiBeam technology for Surround Sound experience.
    3. 4K HDR10 compatible on both HDMI Input and output (ARC).
    4. HDCP 2.2 Compatible
    5. Google Cast built-in, stream your favorite music through your Wi-Fi connection.
    6. Bluetooth 4.2 technology for easy streaming with any of your mobile devices.
    7. And much more!
  • Model HTFS 2 is used for the satellite speakers in these two BDS systems. There is no floor stand for the center speaker in the 635 system.
  • The BDS system supports a variety of audio and video formats. Listing all disc, surround and codec formats is beyond the scope of an FAQ. Please donwload the Owner's Manual from the harman.com website for a full list.
  • USB files

    NOTES

    • Only file names that contain numbers or English characters can be displayed, otherwise “UNKNOWN” will be displayed.
    • “UNSUPPORTED” is displayed when the file format is not supported.
    • Do not extract the USB device while in operation.
    • For a large capacity USB, it may take longer than a few minutes to be searched. USB with more than 2000 files cannot be supported.
    • Devices which require additional program installation connected to a computer are not supported.
    • The USB port of the soundbar cannot be connected to a computer and it cannot be used as a storage device.
    • The exFAT and NTFS file system is not supported. FAT16/FAT32 systems are available.
    • Depending on some devices, it may not be available to recognize the followings on the soundbar: External HDD; Card readers; Locked devices; Hard type USB devices; USB hub; Using USB extension cable; iPhone/iPod/iPad; Android device.
  • Please click here for a list of services available in your region.
  • Harman Kardon speakers that have the Wireless Dual Sound feature (stated on package) are compatible with the Go + Play Mini.
  • HTFS 3 will match these speakers sets: HKTS 20, HKTS 30, HKTS 60, HKTS 65 and HKTS 200. HTFS 2 will match these speakers sets: HKTS 9, HKTS 16 and HKS 4 satellite speakers.
  • BDS 280S and 580S support 802.11b, g and n. (2.4GHz ISM Band, Europe 13 Channels).
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