How To
How To
442 results
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No, the Bluetooth name is fixed and not changeable. If you have multiple ESQUIRE2 in your Bluetooth list, and when activating one of them, it should be the "first" on your Bluetooth list.Was this helpful? Thank you for your feedback!
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The ALLURE PORTABLE is not constantly looking for a wi-fi system. When you turn the unit on, it finds the wi-fi, connects, and begins working. When you move into another section with a different router, the ALLURE PORTABLE will no longer be connected. You will have to turn the ALLURE PORTABLE off and then back on again, so that it can find it's new wi-fi router.Was this helpful? Thank you for your feedback!
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Please note that the AUX source supports a variety of input connections. By pressing the AUX button on the remote several times, the input toggles between the different audio inputs. Please press the remote control AUX button repeatedly, until the front display shows the correct input source. This should set the AUX input correctly, and you should have audio back in your speakers, to let you enjoy your Harman Kardon system.Was this helpful? Thank you for your feedback!
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If you have not received what you expected, please contact Customer Support as soon as possible, and no later than 2 days after receival of the parcel as we have a short window to process claims with our delivery partner.
Please note that you must keep all packaging, including the brown shipping box, while our Customer Support team is opening a claim with our delivery partner.
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Make sure your WiFi extender's name is not the same as that of your main WiFi network. Please use 5 GHz WiFi extenders only for best performance.Was this helpful? Thank you for your feedback!
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If you have updated the unit from a USB stick, performed a reset procedure and removed power from the unit completely for at least 10 seconds, and the BDS still does not work, please repeat the update process. You may want to re-download the update file as well. This should solve the issue, and we are sorry for this inconvenience.Was this helpful? Thank you for your feedback!
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To use our ESQUIRE2 with your Windows system, you'll need to find a Bluetooth driver that supports A2DP Audio codec. HARMAN do not have these and therefore you will need to contact your PC manufacturer.Was this helpful? Thank you for your feedback!
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Always get the latest Bluetooth driver version available for your Computer/PC/Laptop.
The driver (software) should support the following Bluetooth protocol, to be able to conference call from your Computer/PC/Laptop:
• HFP (Hands-Free Profile) driver to make conference calls from your speaker
During conference calls if there is intermittent volume and inconsistent audio quality, it is recommended to select "Stereo" in the Computer/PC/Laptop playback settings.
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The HKTS 65 is a new version of the HKTS 60, with minor improvements. Please select HKTS 60 in the menu.Was this helpful? Thank you for your feedback!
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Our A2DP profile only support SBC Codec for ESQUIRE 2.Was this helpful? Thank you for your feedback!
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Yes, but only with power on the Adapt. When it senses a signal on the analog aux input, the input ring will light up green automatically, and the signal will become available from the line output, for transmission with cable to e.g. an amplifier. It is important to note that there will be a slight delay in the signal that comes out of the line output jack, even if it does not involve any wireless functions.Was this helpful? Thank you for your feedback!
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Yes, in the Harman Kardon Remote APP, it is possible to change the AURA's Bluetooth name.Was this helpful? Thank you for your feedback!
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Yes, on your computer, enter the IP address of the receiver in the internet browser. In the page that opens, it is possible to change the name.Was this helpful? Thank you for your feedback!
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Yes, when the Esquire 2 is switched ON, it can charge a smartphone or tablet (or other USB-chargeable device that matches) through the special USB port. This function is available both when Esquire 2 is running on battery, and when connected to a charging port itself.Was this helpful? Thank you for your feedback!
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It is not possible to clean the clear dome of the AURA. The dome cannot be removed without damaging the product. The only solution if debris falls into the AURA is to try to shake it out through the bass tube. We cannot recommend using a vacuum cleaner to suck or blow through the bass tube.Was this helpful? Thank you for your feedback!
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No, it only supports one Bluetooth connection. Simply disconnect the paired phone/tablet from your Bluetooth device settings, then hold down the Bluetooth button for 3 seconds, and then you are able to pair with the new smartphone/tablet.Was this helpful? Thank you for your feedback!
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The SB20 supports these programmable IR codes for your TV remote: Volume+, Volume-, Mute and Power commands.Was this helpful? Thank you for your feedback!
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No, in order to go through the setup procedure, it is necessary to activate the (OSD) On-Screen-Display, and this is not possible on the front panel buttons, you need the remote control. Only the remote control features the necessary OSD button.Was this helpful? Thank you for your feedback!
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Yes, the Harman Kardon SB20 features IR learning functionality. Please follow these steps: Step 1: Power on your Harman Kardon SB20. Step 2: Press and hold the SB20 surround button for 5 seconds. This will make the system enter IR learning mode. The power button will flash amber while in learning mode. Step 3: Now the SB20 can learn to respond to your TV remote control. These commands can be learned: To learn the SB 20 VOL+ command, press volume + on the SB 20 top panel, then press VOL+ on your TV remote control. The power button should blink amber, and the surround button will light up for 1 second. This will indicate that the process was successful. Repeat the procedure for volume-, mute and power on/off. Step 4: To exit the learning mode, press and hold the surround button for 5 seconds again. The power button light goes out.Was this helpful? Thank you for your feedback!
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Yes, by holding down Volume+ and surround button for more than 5 seconds will reset the SB20. The SB20 will automatically reboot itself, after it has been reset.Was this helpful? Thank you for your feedback!
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Yes, Alexa has various voice commands to turn up the volume. Try saying "Alexa, turn it up" or "Alexa, set volume to 5".Was this helpful? Thank you for your feedback!
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Our BDS system does supports WPS PIN, please do the following: 1. Select WPS PIN from the Setup Wi-Fi list. A PIN code is displayed on the screen. 2: Enter this same PIN on your wireless router’s internal web page to connect. See your router’s user manual for more details.Was this helpful? Thank you for your feedback!
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For your personal safety and to avoid possible damage to your equipment and speakers, it is always a good practice to turn off and unplug the AVR and ALL source equipment from the AC output before making any audio or video system connections.Was this helpful? Thank you for your feedback!
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