How To

How To

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  • Within the first 15 minutes after placing your order, we may be able to cancel your order.

     

    Please call us using the phone number posted at the bottom of this page.

     

    If your order has already been processed, we will no longer be able to cancel your order. Instead we invite you to return your order for a refund using our 30 day free return option.

  • Within the first 15 minutes after placing your order, we may be able to make changes to your order such as:

     

    • Amend the Product colour
    • Add or remove a Product from the order
    • Edit Shipping or Billing details
    • Apply a discount
    • Cancel an order

     

    Please call us using the phone number posted at the bottom of this page.

     

    If your order has already been processed, we will no longer be able to make changes to or even cancel your order. Instead we invite you to return your order for a refund using our 30 day free return option.

  • Yes, press and hold microphone mute button & volume - button at the same time. A voice will speak up some numbers, that indicate the current software version in your ESQUIRE 2.
  • Yes, hold down the Volume and Bluetooth buttons at the same time. A voice will call out some numbers, and that is the software version on your AURA Studio.
  • Yes, in the HDMI Setup Menu, it is possible to select either �Sound To TV� or �Sound To Amp�, Amp being the AVR. This detail is not mentioned in the owner's manual.
  • Yes, in the HDMI Setup Menu, you can select either Sound To TV or to Amp, (which is the AVR 70). This detail is not mentioned in the owner's manual.
  • Yes. Bluetooth or Auxiliary.
  • Yes. 2 speakers can connect together playing the same music from a single source. This is the Wireless Dual Sound feature.
  • Yes. An auxiliary splitter would be required to connect multiple speakers wired utilizing the auxiliary audio inputs.
  • No, that is not possible. You can only connect it to WiFi through the settings menu of the BDS. Find your WiFi network and type in password, then your BDS is connected to the network. Or you can use LAN connection.
  • It is not possible to connect the Citation Multibeam 1100 to the Citation Towers.
     
  • Citation will work with any smart home or iOT device labeled Works with Google Assistant. Visit http://assistant.google.com to learn more.
  • Yes, with OMNI+ you can add speakers to both bands, but your smart device is not required to be on the same band, just be sure they are on the same network.
  • Yes, download the Harman Kardon Remote app to do this.
  • Not yet, because this feature is not implemented in our system. We are working on future updates to add the functionality that will make Harman Kardon Allure work in a Multi-room environment.
  • Google has licensed Chromecast to OMNI+ speakers only. Therefore, the only way to listen to TuneIn Radio on first-generation OMNI speakers is to use Bluetooth.
  • No, this feature is not supported in our Harman Kardon Allure speaker. This might change with future updates. You can call your Amazon friends by using the Alexa app.
  • Yes, Zone 2 can play compatible contents of a USB stick inserted into the front panel of the receiver.
  • Yes, when unit is on, press and hold Source and Power buttons for about 6-7 seconds.
  • If you want to change Bluetooth source, you may have to reset the Bluetooth system in the AURA. To do this, hold your finger on the input selector field (circle with arrow pointing in) on the side of your AURA for at least 3 seconds. Now the previous source is deleted, and you can pair a new source and play from it.
  • Yes, simply press and hold Volume + & phone button at the same time. When the unit is reset, it will power off, and turn on the unit again, and it is reset.
  • Yes, turn on your Onyx studio 2 and hold down phone button & volume + at the same time. Onyx Studio 2 will power off and when you power it on again, it has been reset.
  • Yes, you can see all voice interactions with the Harman Kardon Allure by using the Alexa app and visiting History in Settings. Your interactions are grouped by question or request. Tap an entry to see more detail, provide feedback, or listen to audio sent to the Cloud for that entry by tapping the play icon. Sometimes Alexa may not understand you perfectly, and the translations you see in History may not always reflect exactly what you said (for example, they may be inaccurate or incomplete). You can help us improve your experience by providing feedback on inaccurate translations in History.
  • Yes, and it is very simple. Choose the custom setup option if you want to manually connect the BDS system to Wi-Fi. To connect the BDS system to a specific Wi-Fi network, you need to enter the Wi-Fi network name and password in the network settings. Confirm the SSID name. Your BDS should now be connected to the WiFi.
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