How To
How To
439 results
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It is not possible to use the speaker while installing it to your WiFi network. Once you have successfully connected to the WiFi network, you can use Bluetooth and AUX again.Was this helpful? Thank you for your feedback!
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Your device has entered full standby-mode, which means it shuts down all activity to have the lowest power consumption. This is a requirement for any product in Europe in order to reduce power consumption for devices in your home. To use the HK Remote app again, simply switch ON your device with the original remote control or the front panel on/off button.Was this helpful? Thank you for your feedback!
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AURA is DLNA compatible, which means that if you have a device capable of streaming DLNA content (AUDIO only), then it will be visible for these devices. If you do not see AURA on your network, please make sure you have connected it to the Wi-Fi and followed the procedure, as it requires to be connected via Wi-Fi.Was this helpful? Thank you for your feedback!
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Spotify Connect needs to be connected to your Home network for it to work. Also it requires that you are a paid subscriber to Spotify Premium to open use of the Connect feature.Was this helpful? Thank you for your feedback!
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Yes, you will need to connect an Adapt to stream music to the Aura.Was this helpful? Thank you for your feedback!
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Yes, you will need to connect an Adapt to stream music to the BDS x80, or older BDS models.Was this helpful? Thank you for your feedback!
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Yes, you will need to connect an Adapt to stream music to the Onyx.Was this helpful? Thank you for your feedback!
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If I have a JBL Authentics L8 or L16 that is connected to Wi-Fi, do I need an Adapt to stream to it?Yes, you will need to connect an Adapt to stream music to the JBL Authentics products.Was this helpful? Thank you for your feedback!
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This is correct. You can put the BDS x75 and x77 into Standby Mode by pressing and holding the ON/OFF Button, and this is not mentioned in the owner's manual. This stops the cooling fan, among other things.Was this helpful? Thank you for your feedback!
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This is correct. You can put the BDS x75 and x77 into Standby Mode by pressing and holding the ON/OFF Button, and this is not mentioned in the owner's manual. This stops the cooling fan, among other things.Was this helpful? Thank you for your feedback!
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Our BDS device do not support 5 GHz networks. You must connect it to a 2.4 GHz network (b, g or N networks).Was this helpful? Thank you for your feedback!
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No, sorry it is not possible to do so, as it requires some additional hardware changes, which the old BDS systems do not have.Was this helpful? Thank you for your feedback!
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This is because a 4K TV will force the BDS into 4K resolution (upsampling), because this gives the best picture quality, being the highest resolution possible. However, there is no such thing as a 3D 4K movie. All 3D discs are full HD (1080p), but cannot be reproduced in 4K, because 4K resolution cannot be combined with 3D. The solution is to enter the setup menu of the BDS, selecting normal full HD resolution in the picture settings menu. Now 3D movies will be shown correctly on the 4K TV.Was this helpful? Thank you for your feedback!
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This is because a 4K TV will force the BDS into 4K resolution (upsampling), because this gives the best picture quality, being the highest resolution possible. However, there is no such thing as a 3D 4K movie. All 3D discs are full HD (1080p), but cannot be reproduced in 4K, because 4K resolution cannot be combined with 3D. The solution is to enter the setup menu of the BDS, selecting normal full HD resolution in the picture settings menu. Now 3D movies will be shown correctly on the 4K TV.Was this helpful? Thank you for your feedback!
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Please make sure that your smart-device that is using the HK Controller app and OMNI speaker(s), are connected to the same band (2.4G or 5G) when using a Dual-band router.Was this helpful? Thank you for your feedback!
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To use DLNA properly, you will need to share your folders from your server or PC, before our BDS system can detect your content.Was this helpful? Thank you for your feedback!
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Make sure that both speakers are using the same network technology, either Ethernet or WiFi. Mixing them will increase music loading time.Was this helpful? Thank you for your feedback!
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DVD and Blu-ray Disc copy protection only allows analog video output up to 576p resolution when playing DVDs and Blu-ray Discs. To view video at higher resolutions use the AVR’s HDMI inputs and HDMI output instead of its component video inputs and output.Was this helpful? Thank you for your feedback!
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Use the Google Voice Assistant button on your Citation Bar remote control when using these inputs. When you press this button, the current volume level will temporarily decrease and the Google Voice Assistant will begin listening for your command. If you wish to use Google Voice Assistant with the wake-up word when steaming music over Wi-Fi or Bluetooth in a 5.1 surround sound system, turn off the Surround setting on the Citation Bar touch screen.Was this helpful? Thank you for your feedback!
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The correct button is the POP-UP button, located in the upper left corner of the upper big, square button. This will work as return button.Was this helpful? Thank you for your feedback!
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The correct button is the POP-UP button, located in the upper left corner of the upper big, square button. This will work as return button.Was this helpful? Thank you for your feedback!
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This is sometimes a problem with wired connections to computers or NAS drives. There is no way to change this, unfortunately.Was this helpful? Thank you for your feedback!
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To use the Onyx Studio 2 with a PC or MAC, please make sure that you have the correct Bluetooth driver, that supports A2DP Audio Codec.Was this helpful? Thank you for your feedback!
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Typically when we are talking about projectors, they are normally installed in a place where the HDMI cable is too long, and the signal has a hard time reaching the AVR. It is also possible that the projector is not compatible with the AVR. To be sure it works with the AVR, please move projector closer and use a short HDMI cable. We recommend a cable that is 3 meters in length or less. If the projector works with the shorter cable, and you have no choice but to use a longer cable, you will need an HDMI repeater/amplifier/eq/booster (name varies depending on the manufacturer), to boost the signal so that it can make it all the way from the AVR to the projector.Was this helpful? Thank you for your feedback!
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