How To
How To
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Before starting, remove any interference that might be blocking the Soundbar side-firing speakers. Any ambient noise or sounds that could disrupt the calibration needs to be out of the room. After completing the initial setup in Google Home app, select the Settings screen on the touch display of the product. Select "Speaker Setup", and then "Calibration". Follow the directions in the display to perform the calibration. A series of tone sweeps/chirps will play in all directions, and the calibration process will finish within approx. 30-40 seconds. Calibration is done! In case you are moving the soundbar you will need to calibrate the sound again.Was this helpful? Thank you for your feedback!
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This video shows how to play music and much more with your Google Assistant. You can practice all of your voice commands on your Harman/Kardon Citation or JBL LINK products.
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Daily Care instructions for Citation speakers fabric (wool) Daily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years. Never use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself! Many types of stain can be removed using warm water with a microfiber cloth (not too wet). Stain removal guide If you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains. Here is how to do it. First, soak up the liquid with an absorbent napkin or Microfiber cloth. For dried stains use a spoon to roughen the surface. To avoid the stain spreading further start from the edge of the stain working towards the middle. WARNING! Be careful when using solvents, because these could dissolve the upholstery material beneath. Regular and normal cleaning Vacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth. When using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric). General information These tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device. In all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker. HARMAN do not have any recommended companies or partners to redirect any customers too. For furter information we advise visiting the fabric company called KVADRAT by clicking on these links below: https://kvadrat.dk/care-and-maintenance/upholsteries https://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf There are a lot of information about the fabric we are using and you can contact them for further information.Was this helpful? Thank you for your feedback!
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Daily Care instructions for Citation speakers fabric (wool)
Daily care and immediate stain removal will ensure that your Harman/Kardon Citation wool upholstery will keep looking good for many years.
Many types of stain can be removed using warm water with a microfiber cloth (not too wet).
Never use undiluted cleaning agents, bleaching agents, ammonia or soap intended for hard surfaces, as this may damage the fabric and Citation speaker itself!Stain removal guide
If you act quickly with any stains on your Citation device then it is not difficult to remove or avoid any spill/stains.
Here is how to do it.- First, soak up the liquid with an absorbent napkin or Microfiber cloth.
- For dried stains use a spoon to roughen the surface.
- To avoid the stain spreading further start from the edge of the stain working towards the middle.
- WARNING!
- Be careful when using solvents, because these could dissolve the upholstery material beneath.
Regular and normal cleaning
Vacuum frequently every week is the best way to keep the Harman/Kardon Citation fabric intact or use a varm wet Microfiber cloth.
When using a vacuum cleaner, remember to set the power to half which is most appropriated to use for Citation devices (this will not harm the design or fabric).
General informationThese tips are purely recommendations and cannot guarantee 100% stain removal on your Harman/Kardon Citation device.
In all cases, we recommend contacting a professional cleaning company, particularly for bigger stains and for thorough cleaning the wool fabric and speaker.
HARMAN do not have any recommended companies or partners to redirect any customers too.
For furter information we advise visiting the fabric company called KVADRAT by clicking on these links below:
https://kvadrat.dk/care-and-maintenance/upholsteries
https://kvadrat.dk/download/media/download-section/relatedfiles/kvadrat-maintenance-manual-2016-uk.pdf
There are a lot of information about the fabric we are using and you can contact them for further information.Was this helpful? Thank you for your feedback! -
Perform a factory reset on the Citation Tower speakers by pressing and holding the reset button on the back panel for 5 seconds. After the reset you can now select "Music" to set up the Tower speakers to your WiFi network.Was this helpful? Thank you for your feedback!
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Press and hold the Volume down and Voice assistant button simultaneously for more than 10 seconds. The speaker will play a sound to confirm.Was this helpful? Thank you for your feedback!
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Press and hold the Bluetooth & Volume+ buttons for > 5 seconds.
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Press and hold the Phone and VOL + button simultaneously.
After 5 seconds, the unit powers Off, and is now reset.Was this helpful? Thank you for your feedback! -
Press and hold the 'Volume +' and 'Bluetooth' buttons simultaneously for > 2 seconds (> 5 seconds for the Onyx Studio 8, 9 & Aura Studio 4), until the speaker powers off.
The product is now reset to factory settings.Was this helpful? Thank you for your feedback! -
Resetting the SOUNDSTICKS 4 to Factory Settings
- The unit must be on
- Press and hold Power and Bluetooth buttons for > 10 seconds
- The unit is reset
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On the bottom of your ADAPT+ there is a reset button. Hold it down for 5 seconds, until the round button LED lights up in white. The product is now reset and ready to be set up again.Was this helpful? Thank you for your feedback!
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Resetting the device
- In any source mode, press and hold the power button and Source button for 5 seconds.
- When the factory settings restore is complete, the soundbar automatically turns off and restarts.
- You can now set it up via Google Home app again or connect any new Bluetooth devices.
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1. Power on the Enchant 800 or Enchant 1300 Soundbar. 2. In any source mode, press the power and source button for 5 seconds. 3. The Enchant 800 or Enchant 1300 will power off automatically and turn on again. 4. Your device is now reset back to default Factory settings. 5. You can now redo the setup through the Google Home app or pair with a new smartphone or tablet.Was this helpful? Thank you for your feedback!
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What you need first
- A Harman/Kardon Enchant Soundbar (1300 or 800 model).
- Latest version of the Google Home app
- A mobile device or tablet with Android or iOS system.
- An internet connection.
- Dual-band router with 2.4GHz and 5GHz connection
Adding your Enchant soundbar to your Wi-Fi
- Open the Google Home app
- Click on "ADD" to connect your Enchant 800 or Enchant 1300 Soundbar to your Wi-Fi network.
- Follow the instructions on screen and enjoy beautiful sound using Chromecast technology.
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The Citation product with Airplay 2, use an iOS feature named Wireless Accessory Configuration (WAC), which is the easiest way to set up Wi-Fi for iPhone users. If you want to set up AirPlay with WAC and set up Google Assistant later, you can follow the below instructions.
- Go into the Wi-Fi settings on the iPhone/iPad
- Select the speaker you want to set up AirPlay under “SET UP NEW AIRPLAY SPEAKER...” on the lower part of the display.
- Choose the Wi-Fi network you want to connect this speaker to, then press Next. This should normally be the same network your phone is connected to, which will appear as the default option.
- The speaker will connect to the Wi-Fi network. Press Done to finish the setup.
- After setup is successful. You can tap the Airplay symbol in Control Center or from your favorite audio streaming app to use AirPlay from your iPhone and iPad.
- If you don’t see the correct Wi-Fi network, make sure that the speaker is in range of the Wi-Fi router or access point.
- If your iPhone or iPad has never connected to this Wi-Fi network before, you will need to enter the Wi-Fi password at this time. Most users will not need to enter this password.
- If you cannot see your speaker under “SET UP NEW AIRPLAY SPEAKER...”, unplug and plug in power again to start it again.
- About streaming music from Apple TV, iTunes and Mac, you can visit https://support.apple.com/HT202809 for more information.
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Download the Google Home app, available for iOS and Android versions. 1. Open the Google Home app. 2. Plug in power for your Enchant 800 or Enchant 1300 Soundbar. 3. Enable Bluetooth. 3.1. Enable Location service on your phone and permit Google Home app to view your location (Android only). 4. Click setup device in your Google Home app. 5. Follow the instructions provided in the app, and enjoy Chromecast streaming for your Enchant soundbar!Was this helpful? Thank you for your feedback!
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This video shows how to use a smart speaker that has Google Assistant built-in.
Our LINK series have Google Assistant built-in therefore you can practice your voice commands together with Harman/Kardon Citation or JBL LINK products
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Before you start
- Remove any interference that might be blocking the Soundbar side-firing speakers.
- Any ambient noise or sounds that could disrupt the calibration needs to be out of the room.
- In case you are moving the Enchant Soundbar you will need to calibrate the sound again.
- If something went wrong, you can always delete the calibration settings by resetting the system.
- Press and hold button and button down for 5 seconds.
- This will delete all settings, including the Wi-Fi connection.
How to use the MultiBeam feature- Press and hold the CALIBRATION button for 3 seconds.
- On the Enchant display a timer will start counting down from 3 to 0 (Once hitting 0 the Calibration will begin).
- The calibration takes around 60 seconds before it is complete. While calibrating you will hear some noises coming from the speaker.
- When finished the display on the Enchant Soundbar will say "DONE"
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The power on/off symbol/button will flash white consistently. The LED switches to OFF when charging is complete.Was this helpful? Thank you for your feedback!
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We do not recommend using WEP encryption method, as this can leave your Wi-Fi vulnerable to outside threats. Our OMNI+ does not support this encryption type, we are supporting WPA and up.Was this helpful? Thank you for your feedback!
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Make sure you disable AP/Client isolation on your Access Point / Extender and that Multicast forwarding is not disabled between the W-Fi networks. However, we cannot guarantee than streaming will work flawless as Extender networks are tricky and can cause many issues. Always use a 5GHz Wi-Fi network extender for best results.Was this helpful? Thank you for your feedback!
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Our ESQUIRE2 support A2DP Audio codec, which you will need for your MAC to be able to play to our ESQUIRE2.Was this helpful? Thank you for your feedback!
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The upgrade via HID tool will only update the Bluetooth module inside of the BDS device. There are two ways of upgrading your system. 1: Upgrading Bluetooth via HID Tool. 2: Upgrade BDS firmware via the built-in software center. The built-in software center will not upgrade your Bluetooth module.Was this helpful? Thank you for your feedback!
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Unless the two remote controls are identical, you can only assign one remote control at a time to the SB16.Was this helpful? Thank you for your feedback!
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To use Chromecast, you must continue the setup in the Google Home app first.
Configuring the speaker only with Apple WAC will not enable the Chromecast feature.
For this to happen, you must sign-in with your Google account.
You can quickly try out the Chromecast feature, and if you do not like it, reset your Citation or LINK speaker, and redo the configuration part on your Apple device.Was this helpful? Thank you for your feedback! -
Please try turning Bluetooth off on your phone and trying again, and make sure Location services are enabled for the Google Home app. If this does not work, certain phones are not compatible with the Google Home setup process, including the Vivo X21A, Vivo NEX S, and Vivo X9. Please use a different device for setup.Was this helpful? Thank you for your feedback!
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Use the Google Voice Assistant button on your Citation soundbar remote control when using these inputs HDMI, AUX or Optical. When you press this button, the current volume level will temporarily decrease and the Google Voice Assistant will begin listening for your command. The reason you need to use the remote control is that Google Assistant does not support Multi-channel audio from your source device (TV, BlueRay Player or TV-BOX) and therefore the mic is automatically muted unless the Google Voice Assistant button is pressed. Google Voice Assistant is always listening when streaming music over Wi-Fi or Bluetooth.Was this helpful? Thank you for your feedback!
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The built-in YouTube app is able to stream up to 1080P content. Video with higher resolution is not available.Was this helpful? Thank you for your feedback!
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We designed the USB folder data to show the latest modified folder and it is a design preference. It is not possible to change this setting.Was this helpful? Thank you for your feedback!
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If you are having problems playing music after setting up a new speaker (no matter what connection is used, Ethernet, Wi-Fi), please restart the Harman Kardon Controller app after the speaker setup is complete.Was this helpful? Thank you for your feedback!
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