How To
How To
140 results
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Yes, The Harman Kardon Aura Studio 2 supports Harman Dual Sound. With this feature, you can connect 2 Dual Sound enabled speakers with eachother.Was this helpful? Thank you for your feedback!
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The Harman Kardon Allure speaker listens for the hotword "Alexa", and when our speaker detects it then it will open up a connection to the Amazon server and store your search history on your account. You can mute the mircrophone by tapping the Microphone button on the Allure speaker, this will stop the speaker from listening and will not react to Alexa until you unmute it.Was this helpful? Thank you for your feedback!
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Yes, there are three settings: high, low and off.Was this helpful? Thank you for your feedback!
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No, this feature is not yet embedded into our Harman Kardon Allure speaker. Future updates might include this feature, therefore keep an eye on the release notes in our HK Alexa setup app.Was this helpful? Thank you for your feedback!
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The ADAPT+ is made to connect an external subwoofer. The subwoofer needs to be an active device, which means that it must have its own, built-in amplifier.Was this helpful? Thank you for your feedback!
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General information about WiSA:
WiSA is a wireless system designed specifically for audio and speakers. An audio system that incorporates WiSA technology has it's own internal wireless system. It is capable of doing 96kHz/24bit audio with an audio latency of only 5ms, virtually undetectable by the human ear.
For more information on WiSA technology, please go to the official WiSA website.
If a product is WiSA Certified, it can be used with any other WiSA certified product. For example a WiSA Ready TV with at transmitter.
Note: The overall sound quality is dependent on the processing and setup in the WiSA TV & transmitter, and may result in a performance (EQ, crossover and levels) not intended by the speaker manufacturer. To be sure that the Citation products sound the best, use a Citation Bar product as the main "hub".
Citation Surrounds
Current WiSA Certified products:
Citation Sub
Citation Sub S
Citation Towers
Citation Bar
Current products making use of WiSA technology:
Citation Multibeam 700
HK surround
WiSA does not offer 3D audio formats like Dolby Atmos, and DTS:X yet, so at the moment it is limited to 5.1 or 7.1 Dolby Digital. So regardless of which brand of WiSA speaker you choose, Dolby Atmos will not be available yet.
Limitations:Was this helpful? Thank you for your feedback! -
You have the option to turn the Noise Cancellation on and off by using the switch that is located on the right side of the NC box. When choosing the switch option, you will see a green light inside the the switch will indicate that the Noise Cancelation is on. To turn off the Noise Cancelation, move the switch down towards the cable and the green light will turn off. When charging this device with the micro USB charging cable included in the packaging, you will see the light turn orange to indicate that it is charging.Was this helpful? Thank you for your feedback!
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Wireless dual sound can be used to pair two speakers which has the wireless dual sound technology, Which are Aura Studio 2, GO+PLAY, Onyx studio 3, Onyx mini. Please note: Dual Wireless Sound only has the capability to connect no more than 2 speakers at a time. NOTE: The Onyx Studio 5, which also has Dual Wireless Sound, can NOT be used together with other products which feature DWS. Only 2 Onyx Studio 5's can pair with eachother.Was this helpful? Thank you for your feedback!
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There is a buffer inside the speakers that processes the incoming signal. This buffer delays the audio signal compared to the video signal, causing a delay. For this, we do not recommend using Omni+ speakers with a TV. Our Omni bar will work with your TV sound and you can create wireless 5.1 surround sound system with the Omni bar.Was this helpful? Thank you for your feedback!
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Yes, in case your Wi-Fi does not work then simply press and hold the Bluetooth button for 3 seconds, your speaker is now in pairing mode. The button is located on the back where you connect the power cord. Please be aware that Alexa will not work on Bluetooth.Was this helpful? Thank you for your feedback!
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Streaming via Bluetooth or direct aux in connection are supported without the HK Controller app. For OMNI+ devices that you already have placed in a room, they are capable of using either Spotify Connect or Chromecast built-in without the need of using the HK Controller app. Use only the HK Controller app for setting up any OMNI+ devices you may have.Was this helpful? Thank you for your feedback!
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No, When connected from multiple mobile devices ( up to 3 ) to one Harman Dual Sound enabled speaker, only the last one that connected will stay connected when enabling Harman Dual Sound. You can however connect from one mobile device to one of the 2 Harman Dual Sound enabled speakers, and activate Dual Sound afterwards. This will give you the option to interrupt the playback, in the same way as Social Mode works when connected to only one speaker.Was this helpful? Thank you for your feedback!
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No, stereo pairs must be two of the same type of speaker. For example, two Omni 10 or two Omni 10+ speakers will work, but not one Omni 10 and one Omni 10+.Was this helpful? Thank you for your feedback!
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No, the Allure speaker requires an internet connection in order to use Alexa voice commands. You can always listen to music via the Bluetooth connection if you are out of range with your Wi-Fi networkWas this helpful? Thank you for your feedback!
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Yes, When an update is available, you will find this on the product website of the Harman Kardon Aura Studio 2, in Manuals and Downloads. You will need to connect your Harman Kardon Aura Studio 2 by USB, and run the software update from a compatible computer.Was this helpful? Thank you for your feedback!
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Yes. Go into our HK Alexa Setup app, tap on the 3 line icon and click on "Lightning" to toggle it on and off.Was this helpful? Thank you for your feedback!
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Yes, you can take can incoming call from the Onyx 4 by pressing the call button located between the power button and volume + button.Was this helpful? Thank you for your feedback!
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Yes, you can see all voice interactions with the Harman Kardon Allure by using the Alexa app and visiting History in Settings. Your interactions are grouped by question or request. Tap an entry to see more detail, provide feedback, or listen to audio sent to the Cloud for that entry by tapping the play icon. Sometimes Alexa may not understand you perfectly, and the translations you see in History may not always reflect exactly what you said (for example, they may be inaccurate or incomplete). You can help us improve your experience by providing feedback on inaccurate translations in History.Was this helpful? Thank you for your feedback!
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No, this feature is not supported in our Harman Kardon Allure speaker. This might change with future updates. You can call your Amazon friends by using the Alexa app.Was this helpful? Thank you for your feedback!
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Not yet, because this feature is not implemented in our system. We are working on future updates to add the functionality that will make Harman Kardon Allure work in a Multi-room environment.Was this helpful? Thank you for your feedback!
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Yes, with OMNI+ you can add speakers to both bands, but your smart device is not required to be on the same band, just be sure they are on the same network.Was this helpful? Thank you for your feedback!
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Three things to know about Bluetooth (BT)…
1. Pairing: Pairing is like creating a new contact in your phone’s Contacts list. You have to do a little bit of work to create the contact, but once you do, connecting with that person in the future is fast and easy.
Let’s put this in terms of phones and speakers (or headphones). Your phone needs to become acquainted with your speaker. This is called pairing.
NOTE: Throughout this article, we will talk about your phone. However, it applies the same to tablets, laptops, computers and any other Bluetooth (BT) source device.To get this started, you have to put the speaker into pairing mode. You may have to press a few buttons to make this happen. All speakers work a little differently, but generally speaking, follow these steps…- For most speakers, quickly press and release the speaker’s BT button. However, with some speakers you may have to press and hold the BT button for a few seconds. Most speakers make a noise or have a blinking LED to let you know they are in pairing mode.
If this does not get you into pairing mode, check your owner’s manual or look for an article pertaining to your specific speaker. - Go into BT settings on your phone. Search or scan for available devices.
- A list of available or discoverable devices will appear on your phone. Select your speaker.
- Two things have just occurred:
- Your phone and speaker are now paired.
- Your phone and speaker are now connected so that you can listen to music.
NOTE: Just as you can have many people in your phone’s Contacts list, you can have many speakers and headphones in your phone’s paired devices list.2. Connecting: Once you have paired, your phone remembers your speaker, and your speaker remembers your phone. However, the two must connect to play music through the speaker.Automatic Re-connection: Let’s say your speaker is at home in the living room, and you leave for the day. When you come home and are within range of the speaker, your phone will automatically re-connect to it (assuming it is turned on). You can press play on your phone, and the music will play though your speaker. Of course, if your speaker is off, you will need to turn it on first. NOTE: Some speakers make a sound when they re-connect.
Automatic re-connection does not always happen.- Some phones may not work like this.
- Someone else may have connected to the speaker.
- Perhaps you connected to a different speaker while outside of your home.
Manual Re-connection: If your device does not automatically re-connect, you can re-connect manually…- Go into Bluetooth settings on your phone and make sure BT is on.
- Select your speaker to re-connect and play music.
Some speakers allow several phones to be connected at the same time. Others allow only one at a time. Therefore, if you are unable to re-connect, it could be that some other phone is connected to the speaker. In this case…- Go into the other phone’s BT settings and disconnect the speaker or turn off BT.
- Then follow the steps above to manually re-connect your phone to the speaker.
NOTE: Do NOT Unpair or Forget the speaker in your phone’s BT settings, as this will require you to repeat the Pairing steps above.
3. Resetting: This is a drastic step and should only be done if the unit is not operating correctly. Do NOT reset your speaker every time you want to connect. Resetting erases all pairings to all phones. You would then have to Unpair or Forget this speaker from each and every phone, and start the pairing process all over again. Check your owner’s manual or look for an article with more detailed BT instructions on your specific speaker or headphone model.Was this helpful? Thank you for your feedback! - For most speakers, quickly press and release the speaker’s BT button. However, with some speakers you may have to press and hold the BT button for a few seconds. Most speakers make a noise or have a blinking LED to let you know they are in pairing mode.
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Getting started with the checklist
- A Harman Kardon Citation device(s).
- Latest version of the Google Home app installed on your mobile device.
- Latest version of the Google app
(Android only) installed on your mobile device
- A Google Account (you can create one online via Google).
- A mobile device with either iOS or Android support.
- Must have iOS 10 or higher
- Must have Android 5.0 and higher
- There is no support for PC set up.
- Your mobile device must support 5 GHz Wireless Network connection in order to set up our Harman Kardon Citation device. Note: Wireless Network with WPA2-Enterprise encryption is not supported.
- An internet connection from your local ISP (Internet Service Provider).
- Your Wireless Network must secured with WPA2 Encryption (Enterprise mode NOT supported).
- Availability and performance of certain features, services and applications are device- and network-dependent and may not be available in all areas; subscription(s) may be required, and additional terms, conditions and/or charges may apply.
Was this helpful? Thank you for your feedback! - A Harman Kardon Citation device(s).
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